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Thrift Store Manager Jobs in Springfield, MA (NOW HIRING)

Route Driver

West Springfield, MA · On-site

$19 - $25.20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Learn more about the Savers ® family of thrift stores, our impact, and the #ThriftProud movement ... Programs to stop smoking, diabetes management coaching, and on demand care options. * A Group ...

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Thrift Store Manager information

See Springfield, MA salary details

$25.9K

$53.9K

$88.7K

How much do thrift store manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for thrift store manager in Springfield, MA is $53,910.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,400.00 and $64,300.00 per year, depending on experience, location, and employer.

What is the difference between Thrift Store Manager vs Retail Store Supervisor?

AspectThrift Store ManagerRetail Store Supervisor
Required CredentialsHigh school diploma; experience in retail or nonprofit sectorHigh school diploma; retail experience often preferred
Work EnvironmentNonprofit thrift stores, community-focusedCommercial retail stores, customer service-oriented
Employer & IndustryCharitable organizations, thrift shopsRetail chains, department stores
Common Search & ComparisonYesYes

The main difference between a Thrift Store Manager and a Retail Store Supervisor lies in their work environment and organizational focus. Thrift Store Managers typically work in nonprofit thrift shops, focusing on community service and fundraising, while Retail Store Supervisors work in commercial retail settings, emphasizing sales and customer service. Both roles require similar credentials and involve overseeing staff and operations, but their industry context and goals differ.

What does a thrift store manager do?

A Thrift Store Manager oversees the daily operations of a thrift store, including managing staff, handling inventory, setting prices, and ensuring excellent customer service. They are responsible for meeting sales goals, maintaining store cleanliness, and promoting the store in the community. Additionally, they may coordinate donations, organize displays, and handle financial transactions. Their role is important in supporting the store’s mission, which often includes charitable or nonprofit objectives.

What are some common challenges a thrift store manager might face in daily operations?

A Thrift Store Manager often encounters challenges such as managing a constantly changing inventory, training and supervising a diverse team of staff and volunteers, and ensuring the store meets sales and donation targets. Additionally, balancing customer service with efficient store organization and adhering to safety and pricing protocols are key responsibilities. Creative problem-solving and adaptability are essential, as no two days are exactly alike in a thrift store environment.

What are the key skills and qualifications needed to thrive as a thrift store manager?

To thrive as a Thrift Store Manager, you need experience in retail operations, inventory management, and staff supervision, often supported by a high school diploma or relevant retail certifications. Familiarity with point-of-sale systems, inventory tracking software, and donation management tools is typically required. Strong customer service, leadership, and problem-solving skills help you build a positive store culture and address daily challenges. These skills ensure efficient store operations, satisfied customers, and effective team performance in a dynamic retail environment.

What are popular job titles related to Thrift Store Manager jobs in Springfield, MA?

For Thrift Store Manager jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Thrift Store Manager jobs in Springfield, MA look for?

The top searched job categories for Thrift Store Manager jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Thrift Store Manager jobs?

Cities near Springfield, MA with the most Thrift Store Manager job openings:

Infographic showing various Thrift Store Manager job openings in Springfield, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $53,910 per year, or $25.9 per hour.

Route Driver

Savers Value Village

West Springfield, MA • On-site

$19 - $25.20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago


Savers Value Village rating

6.1

Company rating: 6.1 out of 10

Based on 208 frontline employees who took The Breakroom Quiz

20th of 50 rated thrift stores


Job description

Description
Job Title: Route Driver
Pay Rate: $19.00 to $25.20
Who we are:
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
What you can expect:
  • The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
  • To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
  • An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.

What you get:
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Benefits offerings including:
  • Bundled health plans such as medical, Rx, dental and vision
  • Company-paid life insurance for extra protection and peace of mind
  • Programs to stop smoking, diabetes management coaching, and on demand care options.
  • A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
  • Paid time off from work for leisure or other hobbies.
  • A range of mental health services to assist you in managing daily life.

Essential Job Functions:
  • Safely maneuver and operate a 16'-18' box truck through residential streets and tights spaces
  • Complete daily residential routes picking up clothing, small furniture and other household items
  • Understand local streets and complete routes and any other assigned stops efficiently
  • Understand how to use and follow GPS directions
  • Complete all required daily paperwork including vehicle inspection, delivery reports and maintenance Forms
  • Assist other drivers with workload when needed
  • Responsible for ensuring that trucks are clean, swept and ready for use at the start of another shift
  • Checks vehicles to ensure proper safety and work conditions are in compliance with Savers policies and state laws
  • Employment is conditional on receiving a DOT Medical Card, passing a pre-employment drug screen as as well as having a motor vehicle report without any violations or accidents within the last three years
  • Perform other duties as assigned

What you have:
  • Working knowledge of the assigned metro areas
  • Working knowledge of all Canada, Province and Savers safety regulations and requirements
  • Demonstrate professional interpersonal relationship skills
  • Demonstrated strong customer service skills
  • Demonstrate skills showing initiative, personal responsibility, and accountability
  • Must have prior driving experience, excellent knowledge of the roads in assigned area
  • Strong working knowledge of managing two-way communications and operating GPS tools
  • Demonstrated organization skills
  • Demonstrated customer service skills
  • Ability to operate a 16'-18' box truck independently
  • Ability to communicate orally and in writing
  • Ability to multi-task several incoming and outgoing truck loads at any one given time
  • Ability to create drivers logs and reports
  • Ability to interpret instructions furnished in written, oral, diagram, or schedule form
  • Ability to converse with the general public, understand highway traffic signs and signals, respond to official inquiries, and to make entries on reports and records
  • Ability to set priorities, meet deadlines with flexibility, and multi-task with minimal direction
  • Ability to be detailed-oriented
  • Must have valid driver's license

Minimum Required Education, Training and Experience:
  • 2-3 years' experience driving a 16'-18' box truck preferred
  • 3-5 years clean driving record

Physical Requirements:
  • Ability to consistently/daily lift up to 70 lbs
  • Ability to pull or push a pallet jack
  • Ability to stand frequently throughout the day

Minimum Age Requirements:
  • Must be at least 21 years of age.

FLSA: Non-Exempt
Location: 266 Cold Spring Ave. West Springfield MA 01089
Travel: Related to position only within geographical area and essential functions or other areas as assigned

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