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Thrift Store Manager Jobs in Rome, NY (NOW HIRING)

The Salvation Army Syracuse ARC

Store Manager

Rome, NY · On-site

$21.50/hr

Store Manager The Salvation Army's Adult Rehabilitation Centers make a difference in people's lives ... Be well-versed in, and ensure compliance to, Guide to Thrift Store & Donation Centers Operations ...

Kid to Kid

Buyer/Closer Evening Shift

Syracuse, NY · On-site

$16/hr

Kid to Kid is not your typical thrift store. We serve the community by paying cash for gently used ... Provide customer service * Work with the store manager to keep the sales floor organized

All JobsThrift Store JobsThrift Store Manager JobsThrift Store Manager Jobs in Rome, NY

Thrift Store Manager information

See Rome, NY salary details

$24.6K

$51.2K

$84.3K

How much do thrift store manager jobs pay per year?

As of Jul 17, 2026, the average yearly pay for thrift store manager in Rome, NY is $51,222.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,300.00 and $61,100.00 per year, depending on experience, location, and employer.

What is the difference between Thrift Store Manager vs Retail Store Supervisor?

AspectThrift Store ManagerRetail Store Supervisor
Required CredentialsHigh school diploma; experience in retail or nonprofit sectorHigh school diploma; retail experience often preferred
Work EnvironmentNonprofit thrift stores, community-focusedCommercial retail stores, customer service-oriented
Employer & IndustryCharitable organizations, thrift shopsRetail chains, department stores
Common Search & ComparisonYesYes

The main difference between a Thrift Store Manager and a Retail Store Supervisor lies in their work environment and organizational focus. Thrift Store Managers typically work in nonprofit thrift shops, focusing on community service and fundraising, while Retail Store Supervisors work in commercial retail settings, emphasizing sales and customer service. Both roles require similar credentials and involve overseeing staff and operations, but their industry context and goals differ.

What does a Thrift Store Manager do?

A Thrift Store Manager oversees the daily operations of a thrift store, including managing staff, handling inventory, setting prices, and ensuring excellent customer service. They are responsible for meeting sales goals, maintaining store cleanliness, and promoting the store in the community. Additionally, they may coordinate donations, organize displays, and handle financial transactions. Their role is important in supporting the store’s mission, which often includes charitable or nonprofit objectives.

What are some common challenges a Thrift Store Manager might face in daily operations?

A Thrift Store Manager often encounters challenges such as managing a constantly changing inventory, training and supervising a diverse team of staff and volunteers, and ensuring the store meets sales and donation targets. Additionally, balancing customer service with efficient store organization and adhering to safety and pricing protocols are key responsibilities. Creative problem-solving and adaptability are essential, as no two days are exactly alike in a thrift store environment.

What are the key skills and qualifications needed to thrive as a Thrift Store Manager, and why are they important?

To thrive as a Thrift Store Manager, you need experience in retail operations, inventory management, and staff supervision, often supported by a high school diploma or relevant retail certifications. Familiarity with point-of-sale systems, inventory tracking software, and donation management tools is typically required. Strong customer service, leadership, and problem-solving skills help you build a positive store culture and address daily challenges. These skills ensure efficient store operations, satisfied customers, and effective team performance in a dynamic retail environment.
What are popular job titles related to Thrift Store Manager jobs in Rome, NY? For Thrift Store Manager jobs in Rome, NY, the most frequently searched job titles are:
What job categories do people searching Thrift Store Manager jobs in Rome, NY look for? The top searched job categories for Thrift Store Manager jobs in Rome, NY are:
What cities near Rome, NY are hiring for Thrift Store Manager jobs? Cities near Rome, NY with the most Thrift Store Manager job openings:
Thrift Store Manager jobs near you
Infographic showing various Thrift Store Manager job openings in Rome, NY as of July 2026, with employment types broken down into 84% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $51,222 per year, or $24.6 per hour.

Store Manager

The Salvation Army Syracuse ARC

Rome, NY • On-site

$21.50/hr

Full-time

Posted 14 days ago

Job description

Store Manager
The Salvation Army's Adult Rehabilitation Centers make a difference in people's lives. Through the collection and resale of gently used goods we are able to provide the financial support to assist men and women with a variety of social and spiritual afflictions. The in-residence rehabilitation program focuses on basic necessities with every man or woman being provided a clean and healthy living environment, good food, work therapy, leisure time activities, group and individual counseling, and spiritual direction. All our effort is focused on developing life skills and a personal relationship with God through Jesus Christ. More than just a job, each member of the team contributes to recycling goods that literally recycle and repair broken lives.
The Salvation Army Adult Rehabilitation Center is seeking a Store Manager to create and sustain a pleasant and hospitable work environment and excellent customer relationships in order to motivate staff and meet sales goals.
Duties:
  • Responsible to create a pleasant and hospitable work environment and maintain good customer relationships.
  • Be well-versed in, and ensure compliance to, Guide to Thrift Store & Donation Centers Operations manual and all other policies and procedure by all store personnel. (To include verbal and written warnings)
  • Meet sales, production, and expense budget goals to maintain a profitable operation.
  • Ensure that all production is taken from the back room and properly displayed on the sales floor.
  • Receive applications, participate in interviewing of applicants when needed, and recommend applicants for employment to the Administrator, Store Supervisor, or designate.
  • Conduct regular evaluations of store personnel, identifying performance strengths and areas of development. 
  • Recommend training as necessary.
  • Conduct monthly staff and safety meetings. 
  • Ensure that all safety measures are consistent with The Salvation Army policy and Government regulations and all personnel are in compliance.
  • Schedule all sales associates (and unpaid staff) to ensure full coverage in store at all times. Post weekly work schedules for all store personnel. 
  • This must include assignment, breaks, vacation, etc.
  • Submit completed payroll information biweekly for all store personnel noting signatures, absenteeism, overtime, etc.
  • Responsible to order merchandise to keep the store well stocked. 
  • Ensure all merchandise is “ragged out” and colorized in accordance with the Territorial ARC Rag Out Calendar.
  • Provide training, direction, and supervision for new employees (and unpaid staff) along with retraining for all personnel, as necessary. 
  • Responsible for the proper accounting and banking of cash receipts at end of business day. Safeguard cash at all times. See “Safekeeping of Salvation Army Funds” policy.
  • Ensure that all paper work and sales reports are completed and forwarded to the finance department daily.
  • Report to Administrator any site visits and/or communication from OSHA (Occupational Safety and Health Administration) and CPSC (Consumer Product Safety Commission) Fire/Building/City/Town/Local inspector. Verify inspector credentials by getting business card and contact details to forward to Administrator.
  • Attend manager meetings and keep store personnel informed of new policies and directives.
  • Responsible for protection of property and buildings. Report safety hazards, property damage and personal injuries to Administrator, Store Supervisor, or designate.
  • Provide oversight and guidance to beneficiaries assigned to stores for work therapy.
  • This position will support the work therapy program component of The Salvation Army Adult Rehabilitation Centers by providing to beneficiaries; an example of professional conduct, work habits, and supervision (as directed by Supervisor).
  • Other duties as may be assigned by immediate supervisor and/or Administrator.

Qualifications:
  • High school diploma or equivalent. 
  • Experience in sales.
  • Ability to lead, manage and motivate others.
  • Ability to read and interpret simple income and expense reports.
  • Good communication skills. 
  • Must possess a valid driver’s license with acceptable DMV record.