A therapy administrative assistant supports the front desk in a therapy office. You most often find these jobs in physical therapy, outpatient therapy, or pediatric therapy clinics. In this career, you greet patients, take phone calls, schedule appointments, provide answers to insurance questions, and complete other administrative duties. Additional responsibilities include processing intake paperwork, ensuring all documents are accurate and complete, and collecting co-payments. You are also responsible for keeping medical records updated with patient info, outside records, and medication lists using practice management software, ensuring insurance referrals are available, and requesting authorization when necessary.