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The Pottery Barn Jobs (NOW HIRING)

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The Pottery Barn information

What is Pottery Barn?

Pottery Barn is a retail company specializing in home furnishings and decor, including furniture, bedding, lighting, rugs, and accessories. Founded in 1949, it is known for offering high-quality, stylish products for living rooms, bedrooms, kitchens, and outdoor spaces. Pottery Barn operates both physical stores and an online shop, serving customers in the United States and internationally. The brand is part of Williams-Sonoma, Inc. and is recognized for its classic, timeless designs and commitment to sustainability.

What are the key skills and qualifications needed to thrive as a Pottery Barn sales associate?

To thrive as a Pottery Barn Sales Associate, you need strong customer service skills, a flair for interior design, and retail experience, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and visual merchandising tools is typically required. Excellent communication, teamwork, and problem-solving abilities help associates connect with customers and create a positive shopping experience. These skills ensure effective sales, customer satisfaction, and contribute to the store's overall success.

What are some common challenges faced by sales associates at Pottery Barn, and how can they overcome them?

Sales associates at Pottery Barn often encounter challenges such as meeting sales targets during slower periods, staying updated on a wide range of product lines, and handling diverse customer needs. To overcome these challenges, associates benefit from actively engaging in ongoing product training, collaborating closely with team members to share best practices, and maintaining excellent customer service standards. Additionally, leveraging in-store technology and participating in company-led workshops can help associates stay informed and motivated.

What is the difference between The Pottery Barn vs The HomeGoods?

AspectThe Pottery BarnThe HomeGoods
Type of RetailFurniture and home decor retailerHome decor and accessories retailer
Work EnvironmentShowroom-style stores, customer service focusWarehouse-style stores, fast-paced
Required CredentialsHigh school diploma, retail experienceHigh school diploma, retail experience
Industry UsageLuxury home furnishingsDiscount home decor

Both The Pottery Barn and The HomeGoods operate in the home furnishings retail industry, often employing staff with similar retail experience and credentials. The Pottery Barn offers a more upscale shopping environment focused on furniture and decor, while The HomeGoods provides a discount shopping experience with a broader range of home accessories. Understanding these differences helps job seekers identify the best fit for their skills and career goals.

More about The Pottery Barn jobs
What states have the most The Pottery Barn jobs? States with the most job openings for The Pottery Barn jobs include:
What job categories do people searching The Pottery Barn jobs look for? The top searched job categories for The Pottery Barn jobs are:
Infographic showing various The Pottery Barn job openings in the United States as of July 2026, with employment types broken down into 68% Full Time, 30% Part Time, and 2% Temporary. Highlights an 100% Physical job distribution.

Associate eMarketing Manager - Pottery Barn

Williams-Sonoma, Inc.

San Francisco, CA • On-site

$80K - $90K/yr

Other

PTO

Re-posted 17 days ago


Williams-Sonoma rating

6.6

Company rating: 6.6 out of 10

Based on 93 frontline employees who took The Breakroom Quiz


Job description

About the Team 

The Pottery Barn Content Team is an innovative, creative, and dynamic team working in a fast-paced, collaborative environment to showcase our brand across social channels and through unique partnership programs. We strive for data-driven results that provide an exceptional digital experience for shopping our products.  

About the Role 

The Associate eMarketing Manager will support the Director of Content in developing, evaluating and executing social marketing plans for Pottery Barn. An individual in this role will participate in the creation and execution of the creative vision for social channels and ensure that social marketing initiatives are in line with the Pottery Barn brand image and merchandise strategy.This individual will own and execute the design, communication, and logistics of long-term design projects as well as build and maintain relationships with external talent and agencies. This role is also responsible for building and maintaining efficient trackers for social performance analytics. The ideal candidate should be an expert on and passionate about current and emerging social trends and should possess a keen eye for interior design. 

Responsibilities 

  • Participating in the planning, development and execution ofsocial marketing programs and campaigns.  

  • Managing long-term design projects of varying scale for talent of all types, including planning, designing spaces, supply chain logistics, and production efforts.  

  • Communicating with high profile agents and talent partners.  

  • Contributing to the creative vision for all social channels.  

  • Identifying and evaluating new social opportunities and optimizing existing ones. 

  • Analyzing the competitive marketplace and reporting on best practices. 

  • Compiling and updating social channel performance analytics trackers and reports. 

  • Creating and iterating on reporting of analytics for influencer initiatives and campaigns as well as content team performance.  

  • Recognizing trends and patterns and adapting marketing strategy accordingly. 

Requirements 

  • 3-5 years of professional social media, content and/or brand marketing experience 

  • Project management experience with the ability to manage multiple projects simultaneously 

  • Undergraduate degree required; concentration in Marketing, Advertising, Public Relations or related communications fields preferred 

  • Editorial experience in branded content or copywriting 

  • Actively involved in social media space, with a proven understanding of how to use social media tools to effectively listen, communicate, and build relationships 

  • Excellent written communication skills, with the ability to successfully interact directly with customers and members of the community in a public forum 

  • Strong interpersonal skills, with the ability to establish effective relationships with all levels within the company 

  • Effective time and project management skills, with the ability to organize and prioritize efficiently  

  • Ability to adapt and respond with a sense of urgency in a fast-paced and evolving environment 

  • Highly creative and self-motivated with strong conceptual and decision-making skills 

  • Proficient in Microsoft Excel and Powerpoint, as well as experience using social media tools such as Bazaarvoice or Meta Business Suite for scheduling content and reporting performance  

  • This role requires being onsite in the San Francisco office Monday through Thursday with Friday as optional in the office.  

WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration). 

This role is not eligible for relocation assistance. 

Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances. 

The expected starting pay range for this position is$80,000 - $90,000 Applicable pay ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. In addition to competitive pay, compensation may include a variety of other components like benefits, paid time off, merit, and bonus opportunities. 

Our Company
Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.

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