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The Help Company Jobs (NOW HIRING)

Prescient Edge

Help Desk Lead

Doral, FL · On-site

Please note that the availability of this position is contingent upon contract award. Benefits: At ... company in 2008. We are a global operations and solutions integrator delivering full-spectrum ...

Upward Health

Help Desk Manager

Hauppauge, NY · On-site

Company Overview: Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole ... The Help Desk Manager is a key leader within the Upward Health Technology Department, responsible ...

MDW Associates

Help Desk Analyst

Huntsville, AL · On-site

$20.50 - $28.25/hr

The Help Desk Analyst will serve as a front-line support resource for users navigating modernized ... Candidates for this position must have an Active Secret Security Clearance Company Description ...

Diné Development Corporation

Help Desk Technician

$20.50 - $27.75/hr

The Help Desk Technician / Journeyman Computer User Support Specialist will provide front-line and ... with company match, paid time off, voluntary supplemental benefits, and access to an employee ...

Metova Federal

Help Desk Engineer

Annapolis Junction, MD · On-site

$90K - $130K/yr

Company Overview By Light Professional IT Services LLC readies warfighters and federal agencies ... The position is full-time on-site in Annapolis Junction, MD. As the PCTE Help Desk operates ...

BizTek People, Inc.

Sales manager

Atlanta, GA

Candidate must be familiar with the NY Market and must have marketing and sales background. Other responsibilities include: Help company develop current solutions for their clients' relocation needs ...

K Group Companies

Help Desk Level 2

Grand Rapids, MI · On-site

$19.25 - $26/hr

Help Desk Agent The Help Desk role at K Group is a pivotal position responsible for efficiently ... company annually Profit sharing opportunities apply for this job

W3Global Inc.

Engineer in Training

Austin, TX · On-site

$85K - $110K/yr

... EIT) to help company grow. Our projects are diverse and cover a wide range of engineering ... the Post-Tensioning Institute and the American Society of Civil Engineers) will be strongly ...

K Group Companies

Help Desk Level 2

Grand Rapids, MI · On-site

$19.25 - $26/hr

Help Desk Agent The Help Desk role at K Group is a pivotal position responsible for efficiently ... company annually Profit sharing opportunities apply for this job

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How much do the help company jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for the help company in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What is the difference between The Help Company vs Childcare Assistant?

AspectThe Help CompanyChildcare Assistant
Required CredentialsCPR certification, background check, relevant experienceCPR certification, background check, relevant experience
Work EnvironmentPrivate homes, care agencies, community centersDaycare centers, private homes, community settings
Employer & Industry UsageCare agencies, support organizationsChildcare centers, family homes
Common Search & ComparisonYesYes

The Help Company and Childcare Assistant roles both require similar credentials like CPR certification and background checks. The main difference lies in their work environments: The Help Company often provides support services in private homes or community settings, while Childcare Assistants typically work in daycare centers or family homes. Both roles are essential in the caregiving industry and are frequently compared by job seekers looking for roles in personal support or childcare services.

What types of clients and placements can I expect to work with at The Help Company, and how does this impact my day-to-day responsibilities?

At The Help Company, you will likely be matched with a diverse range of high-profile clients, including families, executives, and celebrities seeking domestic staffing. This variety means your responsibilities can range from household management to personal assistance, depending on the specific placement. The company is known for its personalized approach, so your day-to-day tasks may include detailed scheduling, travel coordination, and handling confidential information. Flexibility and professionalism are key, as client needs and environments can shift quickly. Collaboration with other household staff and clear communication with clients are essential for success in these roles.

What is The Help Company and what services do they provide?

The Help Company is a staffing agency specializing in placing domestic staff such as nannies, housekeepers, personal assistants, chefs, and other household professionals. They work with families and individuals to match them with qualified candidates for both temporary and long-term positions. The agency is known for its rigorous screening process and personalized approach, ensuring that both clients and candidates find the right fit. The Help Company operates mainly in cities like Los Angeles, New York, and San Francisco, but also serves clients in other locations.

What are the key skills and qualifications needed to thrive as a Private Household Staffing Professional, and why are they important?

To thrive as a Private Household Staffing Professional, you need experience in domestic service, organizational skills, and knowledge of household management, often supported by relevant training or certifications in hospitality or childcare. Familiarity with smart home systems, scheduling software, and safety protocols is typically required. Discretion, adaptability, and excellent interpersonal skills set top candidates apart in this field. These skills are vital for providing seamless, high-quality support and maintaining the privacy and comfort of the household.
More about The Help Company jobs
What cities are hiring for The Help Company jobs? Cities with the most The Help Company job openings:
What states have the most The Help Company jobs? States with the most job openings for The Help Company jobs include:
What job categories do people searching The Help Company jobs look for? The top searched job categories for The Help Company jobs are:
The Help Company jobs near you
Infographic showing various The Help Company job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 83% Full Time, 10% Part Time, and 6% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $43,356 per year, or $20.8 per hour.
Helpdesk Specialist

Helpdesk Specialist

BOXER PROPERTY MANAGEMENT CORP

Houston, TX

Full-time

Posted 6 days ago

Job description

The Help Desk Specialist serves as the first point of contact for technical support within the organization, providing assistance for desktop systems, applications, and building technology systems. This role ensures employees receive timely and effective technical support across all US based Boxer Property corporate and management offices, minimizing downtime and ensuring consistent productivity.

Responsibilities include troubleshooting hardware, software, and network issues, assisting with system configurations, and supporting building systems such as Access Control and Video Surveillance. The role also contributes to user training, device management, and IT documentation.

Duties & Responsibilities
  • Technical Support
    • Provide first-level support for end-users via ticketing system, phone or email
    • Diagnose and resolve desktop, laptop and software issues within defined SLAs
    • Support and configure Microsoft 365, Teams and related collaboration tools
    • Manage and maintain devices through Microsoft Intune, including compliance, enrollment and remote troubleshooting
    • Create and manage Active Directory and Azure AD user accounts and permissions
    • Manage company cell phone accounts, configuration and unified deployment
    • Perform adds, moves and changes for softphones using Microsoft Teams and 8x8
    • Collaborate with vendors to resolve Internet, fax or circuit-related issues
    • Travel to local business offices to perform onsite support and maintenance
  • Management Offices & Building Systems Maintenance
    • Conduct routine maintenance on desktops, laptops and network-connected systems
    • Apply security patches, firmware updates and configuration changes
    • Monitor and respond to alerts form Intune, endpoint protection and monitoring tools
    • Provide Tier 1 and Tier 2 support for Access Control Systems and Video Surveillance Platforms
    • Maintain documentation for hardware, software and building system configurations
  • User Training and Documentation
    • Develop and maintain user guides, quick reference materials and FAQs
    • Conduct onboarding sessions and IT orientation for new hires
    • Maintain internal SOPs and contribute to process improvement initiatives
  • Reporting and Analysis
    • Track and analyze help desk ticket trends and performance metrics
    • Participate in IT Inventory Management activities
    • Recommend system enhancements based on recurring issues
    • Generate reports for management on service response and resolution times
Education & Training
  • Bachelor's degree in Information Technology, Computer Science, or a related field (preferred)
  • Certifications such as CompTIA A+, ITIL, or Microsoft 365/Intune Administrator are advantageous
Knowledge & Skills
  • Strong technical troubleshooting and analytical skills
  • Proficiency with Microsoft 365, Teams and Intune
  • Familiarity with Access Control and Video Surveillance systems
  • Excellent written and verbal communication skills
  • Ability to manage multiple tasks in a fast-paced environment
  • Experience with network fundamentals, including LAN/WAN and Wi-Fi
  • Proactive, detail-oriented and team-focused

Apply