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The Hampton Inn Jobs (NOW HIRING)

Shaner Hotel Group

Night Auditor | Hampton Inn Taos

Taos, NM · On-site

$14.50 - $19.50/hr

The Night Auditor is responsible for attending to the needs of guests, balancing the revenue and ... Shaner Hotels has an exciting opportunity at the Hampton Inn Taos! Located in beautiful Taos, New ...

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How much do the hampton inn jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for the hampton inn in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $24.04 per hour, depending on experience, location, and employer.

What is the Hampton Inn?

The Hampton Inn is a popular mid-range hotel brand that is part of the Hilton Worldwide portfolio. It is known for offering comfortable accommodations, complimentary hot breakfast, free Wi-Fi, and friendly service to both business and leisure travelers. Hampton Inn hotels are widely recognized for their clean rooms and consistent quality across locations, making them a reliable choice for guests. The brand is present in many cities and near major highways, airports, and attractions, catering to a wide range of travelers.

What are the typical responsibilities of a front desk associate at the Hampton Inn?

Front desk associates at Hampton Inn are responsible for greeting guests, checking them in and out, managing reservations, and providing information about hotel amenities and local attractions. They handle guest inquiries, resolve issues promptly, and coordinate with housekeeping and maintenance teams to ensure guest satisfaction. The role requires excellent customer service skills and the ability to multitask in a fast-paced environment, especially during peak check-in and check-out times.

What are the key skills and qualifications needed to thrive as a hotel front desk agent at the Hampton Inn, and why are they important?

To thrive as a Hotel Front Desk Agent at Hampton Inn, you need strong customer service abilities, basic math skills, and a high school diploma or equivalent. Familiarity with reservation software such as Opera PMS and proficiency in handling telephones and payment systems are typically required. Outstanding interpersonal skills, attention to detail, and the ability to remain calm under pressure help agents deliver exceptional guest experiences. These skills are crucial for ensuring smooth operations, guest satisfaction, and maintaining the hotel's reputation.

What is the difference between The Hampton Inn vs Housekeeper?

AspectThe Hampton InnHousekeeper
Primary RoleHotel management and guest serviceCleaning and maintaining guest rooms
Required CredentialsHigh school diploma, hospitality experienceHigh school diploma or equivalent
Work EnvironmentHotel lobby, guest rooms, front deskGuest rooms, hotel corridors
Industry UsageHospitality, hotel chainHospitality, hotel industry

The Hampton Inn is a hotel brand focusing on guest services and management, while a Housekeeper is responsible for cleaning and maintaining guest rooms within hotels like The Hampton Inn. The roles differ mainly in scope: management versus operational cleaning tasks. Both roles require familiarity with hotel operations, but The Hampton Inn involves broader responsibilities beyond housekeeping.

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The Hampton Inn jobs near you
Infographic showing various The Hampton Inn job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 25% Part Time, and 1% Temporary. Highlights an 100% Physical job distribution, with an average salary of $43,339 per year, or $20.8 per hour.

Front Desk Agent | Hershey Hampton Inn

Shaner Hotel Group

Hummelstown, PA • On-site

$13.50 - $17/hr

Full-time

Re-posted 12 days ago

Job description


  • Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
  • Handle guest complaints ensuring guest satisfaction.
  • Process all check-ins and check-outs according to established hotel requirements.
  • Adhere to payment, cash handling and credit policies/procedures.
  • Generate, print, and distribute daily reports to designated departments/personnel.
  • Resolve discrepancies on the room status report with Housekeeping.
  • Other duties as assigned.

Responsibilities
Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner.
Qualifications
  • High school graduate or equivalent.
  • Minimum one year customer service experience; previous hotel experience preferred.
  • Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
  • Computer experience preferred.
  • Bilingual English/Spanish a plus.
  • Knowledge of local activities and attractions appropriate for clientele.

Shaner Hotel Group

Shaner Hotels is one of the hospitality industry's leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 70 full-service, select-service, extended-stay, and resort properties, representing over 8,000 guest rooms across 14 states and three countries.

We proudly partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property.

Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support.

Whether you're joining one of our hotels or our corporate team, you'll become part of an organization committed to innovation, professional growth, and delivering outstanding hospitality. At Shaner Hotels, we invest in our people and provide opportunities to build rewarding careers across every area of the hospitality industry.


Shaner Hotels has an exciting opportunity at the Hampton Inn Hershey Near the Park! Located in the heart of the Hershey market, our hotel places guests just minutes from some of the area's most popular attractions, including Hersheypark, Hershey Gardens, Giant Center events, and the AACA Museum.

Conveniently located off Route 39 and only 15 minutes from Penn State Hershey Medical Center, the Hampton Inn Hershey Near the Park provides guests with a comfortable and convenient stay. Our hotel features complimentary hot breakfast, free Wi-Fi, a state-of-the-art fitness center, and a heated indoor pool-amenities that help make us a top choice for travelers visiting the Hershey area.

Our team is dedicated to delivering exceptional service and creating memorable experiences for every guest while maintaining the high standards expected from the Hampton by Hilton brand.

At Shaner Hotels, we believe our associates are our greatest asset. We are committed to creating an amazing team environment focused on associate satisfaction, work-life balance, career development, and opportunities for growth.

Join the Hampton Inn Hershey Near the Park team and discover how far your hospitality career can go with Shaner Hotels!

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About Shaner

Sourced by ZipRecruiter

Shaner Hotels is a renowned hospitality management company that has established itself as a leader in the industry since its inception in 1979. With a rich history spanning over four decades, Shaner's unwavering commitment to excellence and its distinctive company culture have played a significant role in its success and growth. At the heart of Shaner Hotels' company culture are the founding principles set forth by its founder, Lance Shaner. These principles revolve around the philosophy of putting people first, creating lasting relationships with guests and employees, and fostering an environment of respect, trust, and integrity.

Industry

Hospitality services

Company size

5,001 - 10,000 Employees

Headquarters location

State College, PA, US

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