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The Chat Shop Jobs in Virginia (NOW HIRING)

Eric Roper

Sales Associate/Barista

Alexandria, VA · On-site

$10.50 - $12.50/hr

... morning chat with a regular. We're all about the Dolce Life, the Sweet Life. Dolci Gelati in ... Basic duties include making coffee drinks, serving gelato, POS operation, and general shop ...

Eric Roper

Sales Associate/Barista

Alexandria, VA · On-site

$10.50 - $12.50/hr

... morning chat with a regular. We're all about the Dolce Life, the Sweet Life. Dolci Gelati in ... Basic duties include making coffee drinks, serving gelato, POS operation, and general shop ...

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Mobile 12v Mechanic Telematics Install Technician (1099)

Norfolk, VA · On-site

$700 - $1.8K/wk

... the field, professionalism, punctuality, and attention to detail are essential. We'd love to chat ... Prefer independent, field-based work over shop environments * Want steady opportunities without ...

dbi

Assistant Store Manager

Richmond, VA · On-site

Communicates daily sales goals to all team members and drives action through Chat Ins/Chat Outs ... shops. * Assists in building a strong bench and talent pipeline, ensuring the store is always ...

Kid to Kid

Team Member (Sales Associate)

Charlottesville, VA · On-site

$13 - $17.75/hr

We would love to chat and see if we're the right fit for you! At Kid to Kid, we offer: • Flexible ... shop. Apply today! This franchise is independently owned and operated by a franchisee. Your ...

David's Bridal, LLC.

Assistant Store Manager

Richmond, VA · On-site

$18.50 - $24.99/hr

Communicates daily sales goals to all team members and drives action through Chat Ins/Chat Outs ... shops. * Assists in building a strong bench and talent pipeline, ensuring the store is always ...

Copart, Inc.

Customer Service Representative

Danville, VA · On-site

$16.04 - $18.07/hr

... is to obtain the release of vehicles that are located at body shops and/or other locations ... Position may expand to include Chat and Email Customer Support. Answer and place calls in a ...

Uptown Cheapskate

Assistant Manager

Glen Allen, VA · On-site

Do you like the idea of sustainable and recycled styles? Do you have experience in retail or ... Flexible Schedule We'd love to chat with you and see if our career opportunity would be right for ...

Uptown Cheapskate

Assistant Manager

Fredericksburg, VA · On-site

Do you like the idea of sustainable and recycled styles? Do you have experience in retail or ... Upward mobility We'd love to chat with you and see if our career opportunity would be right for you.

Uptown Cheapskate

Store Manager

Virginia Beach, VA · On-site

Do you like the idea of sustainable and recycled styles? Do you have experience in retail or ... Employee discount We'd love to chat with you and see if our career opportunity would be right for ...

Akima, LLC

Senior Cybercrime Analyst

Arlington, VA · On-site

$101K - $134K/yr

The ideal candidate will bring deep technical expertise, critical thinking, and strong ... Experience conducting investigations involving darknet forums, vendor shops, or threat actor ...

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All JobsThe Chat Shop JobsThe Chat Shop Jobs in Virginia

The Chat Shop information

See Virginia salary details

$8

$16

$26

How much do the chat shop jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for the chat shop in Virginia is $16.49, according to ZipRecruiter salary data. Most workers in this role earn between $13.37 and $18.85 per hour, depending on experience, location, and employer.

What is The Chat Shop?

The Chat Shop is a company that specializes in providing live chat outsourcing services for businesses. They help companies engage website visitors in real time, offering customer support, lead generation, and sales assistance through expertly trained chat agents. By partnering with The Chat Shop, businesses can improve customer satisfaction, increase conversions, and provide 24/7 support without having to manage their own in-house chat team.

What skills and qualifications are needed to thrive as a chat agent at The Chat Shop?

To thrive as a Chat Agent at The Chat Shop, you need excellent written communication skills, fast and accurate typing, and strong problem-solving abilities, often supported by prior customer service experience. Familiarity with live chat platforms, CRM systems, and ticketing tools is typically required. Outstanding interpersonal skills, attention to detail, and the ability to multitask help agents stand out. These skills ensure high-quality customer interactions, efficient issue resolution, and contribute to customer satisfaction and retention.

What are common challenges faced by live chat agents at The Chat Shop, and how can they be addressed?

Live chat agents at The Chat Shop often navigate multiple conversations simultaneously, which requires strong multitasking and time management skills. A common challenge is maintaining high-quality, personalized responses while handling a fast-paced chat queue. Agents can overcome this by utilizing structured templates, actively listening to customers, and regularly reviewing training materials. Support from team leads and ongoing coaching also play a crucial role in helping agents manage stress and improve their performance.

What is the difference between The Chat Shop vs Customer Service Representative?

AspectThe Chat ShopCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; excellent communication skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentRemote, online chat and messaging platformsTypically in-office or remote, handling customer inquiries via phone, email, or chat
Industry UsageCustomer support, e-commerce, tech companiesRetail, telecom, finance, and various service sectors
Common Search/ComparisonYesYes

The Chat Shop and Customer Service Representative roles both involve assisting customers, often require similar skills, and are used across various industries. The main difference lies in the work environment: The Chat Shop primarily offers remote online chat positions, while Customer Service Representatives may work in-office or remotely handling multiple communication channels. Both roles are essential for customer support and share overlapping responsibilities, but The Chat Shop specializes in digital chat support for online brands.

How do you become a The Chat Shop text chat agent?

To become a The Chat Shop text chat agent, candidates typically need strong communication skills, basic computer literacy, and the ability to handle multiple chats simultaneously. The application process usually involves submitting an online application, completing a skills assessment, and participating in an interview. Prior experience in customer service or chat support can be advantageous.

What are popular job titles related to The Chat Shop jobs in Virginia?

For The Chat Shop jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching The Chat Shop jobs in Virginia look for?

The top searched job categories for The Chat Shop jobs in Virginia are:

What cities in Virginia are hiring for The Chat Shop jobs?

Cities in Virginia with the most The Chat Shop job openings:

The Chat Shop jobs near you
Infographic showing various The Chat Shop job openings in Virginia as of August 2026, with employment types broken down into 48% Full Time, and 52% Part Time. Highlights an 100% In-person job distribution, with an average salary of $34,291 per year, or $16.5 per hour.

Sales Associate/Barista

Alexandria, VA • On-site

Eric Roper
See more jobs at Eric Roperexternal

$10.50 - $12.50/hr

Part-time

Re-posted 2 days ago

Job description

Ciao! Dolci Gelati, located in the heart of Old Town Alexandria is where locals and tourists alike meet to enjoy the best quality gelato, espresso drinks, and other innovative concepts. Old Town Dolci Gelati is all about the PEOPLE and creating a unique, welcoming, friendly environment for both staff and customers alike. We strive to be innovative, while perfecting the simplicities of a good cup of a coffee or a brief morning chat with a regular. We’re all about the Dolce Life, the Sweet Life.

Dolci Gelati in Alexandria, VA is owned and operated by Wahoo Food Group. WFG is an established company with a startup’s mentality of seeking growth opportunities. We have partnered with many brands and rights holders, from the Washington Nationals to small local farmers markets. Wherever there’s person in need of a sweet treat, we’re there!

Job Description

We are seeking highly motivated, friendly sales associates to work in a fun, team-oriented environment in our shop in Old Town Alexandria. Basic duties include making coffee drinks, serving gelato, POS operation, and general shop maintenance.

Requirements

- 18+ years of age

-Must be able to work weekdays

-Flexibility to potentially work weekends, and some holidays

- Exceptional interpersonal and customer service skills

-Ability and motivation to become knowledgeable in coffee, gelato, and other products

-No prior coffee/barista experience is necessary but preferred

-Must be in good health, with the ability to stand for extended periods of time and lift at least 40 pounds

Benefits:

Part-time

Job Type: Part-time

Salary: $10.50 to $12.00 /hour + Tips.  Total compensation averages between $15 to $20/hour