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Texting Chat Jobs in Ohio (NOW HIRING)

Drips

Chatroom Operator

Cleveland, OH · On-site +1

$10 - $13/hr

The founders of conversational texting ® and Americas leading automated humanized texting platform ... Quickly and accurately (in less than 60 seconds) respond to inbound messages via our chat room to ...

Drips

Chatroom Operator

Cleveland, OH · On-site +1

$10 - $13/hr

The founders of conversational texting and Americas leading automated humanized texting platform ... Quickly and accurately (in less than 60 seconds) respond to inbound messages via our chat room to ...

Rent to Own

Sales and Marketing

Lima, OH · On-site

$39K - $52K/yr

From chat inquiries to promo hunters, you'll own your "bucket" and turn leads into deliveries ... texting, and navigating digital platforms. * Team Player: You believe that "teamwork makes the ...

Rent-2-Own

Sales and Marketing

Lima, OH

$39K - $52K/yr

From chat inquiries to promo hunters, you'll own your "bucket" and turn leads into deliveries ... texting, and navigating digital platforms. * Team Player: You believe that "teamwork makes the ...

Rent-2-Own

Sales and Marketing

Lima, OH

$39K - $52K/yr

From chat inquiries to promo hunters, you'll own your "bucket" and turn leads into deliveries ... texting, and navigating digital platforms. * Team Player: You believe that "teamwork makes the ...

COUNTRYSIDE RENTALS, INC.

Sales and Marketing

Lima, OH · On-site

$39K - $52K/yr

From chat inquiries to promo hunters, you'll own your "bucket" and turn leads into deliveries ... texting, and navigating digital platforms. * Team Player: You believe that "teamwork makes the ...

Rent-2-Own

Sales and Marketing

Lima, OH · On-site

$39K - $52K/yr

From chat inquiries to promo hunters, you'll own your "bucket" and turn leads into deliveries ... texting, and navigating digital platforms. * Team Player: You believe that "teamwork makes the ...

All JobsTexting Chat JobsTexting Chat Jobs in Ohio

Texting Chat information

What is a texting chat?

A Texting Chat job involves communicating with customers or clients via text-based messages, such as live chat, SMS, or messaging apps. These roles are often found in customer support, sales, or social media moderation. The main responsibilities include answering questions, resolving issues, and providing information quickly and efficiently. Strong writing skills, fast typing, and professionalism are essential for success in this role.

What are the typical daily tasks for a texting chat representative?

A typical day for a Texting Chat Representative involves responding to customer inquiries via text-based chat platforms, addressing concerns, providing information, and troubleshooting issues related to the company’s products or services. You may handle multiple chat sessions at once, follow scripted guidelines, or escalate complex issues to specialized teams. Collaboration with team members and supervisors is common to ensure consistent service quality and seamless problem resolution. Time management and adaptability are important, as the volume and nature of inquiries can vary throughout the day.

What are the key skills and qualifications needed to thrive in the texting chat position, and why are they important?

To thrive as a Texting Chat Representative, strong written communication skills, typing proficiency, and customer service experience are essential, with a high school diploma usually required. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is often beneficial. Attention to detail, patience, and multitasking abilities help professionals deliver prompt and accurate assistance. These skills ensure effective resolution of customer inquiries and maintain a positive brand image in a fast-paced, digital support environment.

What are the most commonly searched types of Texting Chat jobs in Ohio?

The most popular types of Texting Chat jobs in Ohio are:

What are popular job titles related to Texting Chat jobs in Ohio?

For Texting Chat jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Texting Chat jobs in Ohio look for?

The top searched job categories for Texting Chat jobs in Ohio are:

Texting Chat jobs near you
Infographic showing various Texting Chat job openings in Ohio as of August 2026, with employment types broken down into 55% Full Time, 15% Part Time, and 30% Contract. Highlights an 69% Physical, 2% Hybrid, and 29% Remote job distribution.

Chatroom Operator

Cleveland, OH • On-site, Remote

Drips
Marketing • 51 - 200 employees
Learn more about Dripsexternal

$10 - $13/hr

Part-time

Posted 4 days ago

Job description

Who are we?
We are Drips. The founders of conversational texting ® and Americas leading automated humanized texting platform for brands to hold conversations at scale with their consumers.
In a world where no one answers calls anymore, Drips is answering a real need in the market for companies and their consumers.
What's the job?
We are looking to expand our work from home conversation improvement team. Every day Drips holds millions of automated humanized conversations for our clients, but automation isn't enough, and Artificial Intelligence ("A.I.") isn't perfect. We hold the highest industry standard of excellence in staying "humanized" and if our natural language processor is not 98% sure what a user is asking, we will rely on you and your teammates to read a consumer's response, respond contextually, and categorize it appropriately.
Example:
A user says, "Cant now, werkin". This would be categorized and handled by clicking the "I'm at work." button.
You must be able to maintain a 97%+ accuracy in your responses that will be randomly audited and quality assured. Your work and responses will help inform our natural language model therefore your accuracy is of the utmost importance.
Compensation:
$10-$13/hour, part-time (up to 27 hours/week)
Training:
This is a work from home opportunity, training will be held via Zoom video call.
Hours:
We are looking for multiple shifts to fill this role and are willing to work around schedules. Must be able to work 6 straight hours/day, 3-5 days/week (Monday-Sunday).
Schedules available:
9am-3pm
11am-5pm
4pm-10pm
Specific Duties, Activities, and Responsibilities:
  • Quickly and accurately (in less than 60 seconds) respond to inbound messages via our chat room to consumers regarding questions or concerns around the product or service utilizing point and click frequently asked questions canned responses.
  • Keep conversations contextual and on track. Example: if someone says they are sick you would click the "Can't talk/bad news" button that empathizes with them but still prompts to schedule a time to handle their request.
  • Maintain 97% or above accuracy in response handling

Skills/Qualifications:
  • Exceptional attention to detail, high standard of excellence/perfection
  • Comfortability on a computer, proficient typing skills (can't hunt and peck)
  • Proficient in emojis (this isn't a joke, our users use emojis)
  • Good grammatical, spelling, and logic skills.
  • Exceptional verbal, communication, and written skills.
  • Reliable and responsible to a designated schedule.
  • Must have reliable internet/wifi, and a computer with up-to-date software.

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