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Texting Chat Jobs in Minnesota (NOW HIRING)

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Texting Chat information

See Minnesota salary details

$9

$31

$73

How much do texting chat jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for texting chat in Minnesota is $31.91, according to ZipRecruiter salary data. Most workers in this role earn between $13.78 and $40.17 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Texting Chat position, and why are they important?

To thrive as a Texting Chat Representative, strong written communication skills, typing proficiency, and customer service experience are essential, with a high school diploma usually required. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is often beneficial. Attention to detail, patience, and multitasking abilities help professionals deliver prompt and accurate assistance. These skills ensure effective resolution of customer inquiries and maintain a positive brand image in a fast-paced, digital support environment.

What are the typical daily tasks for a Texting Chat Representative?

A typical day for a Texting Chat Representative involves responding to customer inquiries via text-based chat platforms, addressing concerns, providing information, and troubleshooting issues related to the company’s products or services. You may handle multiple chat sessions at once, follow scripted guidelines, or escalate complex issues to specialized teams. Collaboration with team members and supervisors is common to ensure consistent service quality and seamless problem resolution. Time management and adaptability are important, as the volume and nature of inquiries can vary throughout the day.

What is a Texting Chat job?

A Texting Chat job involves communicating with customers or clients via text-based messages, such as live chat, SMS, or messaging apps. These roles are often found in customer support, sales, or social media moderation. The main responsibilities include answering questions, resolving issues, and providing information quickly and efficiently. Strong writing skills, fast typing, and professionalism are essential for success in this role.

What are the most commonly searched types of Texting Chat jobs in Minnesota? The most popular types of Texting Chat jobs in Minnesota are:
What job categories do people searching Texting Chat jobs in Minnesota look for? The top searched job categories for Texting Chat jobs in Minnesota are:
Texting Chat jobs near you
Infographic showing various Texting Chat job openings in Minnesota as of July 2026, with employment types broken down into 61% Full Time, 7% Part Time, and 32% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $66,369 per year, or $31.9 per hour.
Peer Support Counselor

Peer Support Counselor

Mental Health Minnesota

Saint Paul, MN

$20/hr

Other

Retirement, PTO

Posted 10 days ago

Job description

Reports to: Warmline Program Coordinator


Staff Direct Reports: None


Job Type: Part-time and full-time opportunities are available, with regularly scheduled hours between 9AM and 9PM (service is open seven days/week). We are currently hiring for a minimum of 16 hours a week and have specific shifts open at this time.

These positions work out of the Mental Health Minnesota office, and are not remote.


Primary Position Duties:

  • Respond to incoming Warmline calls or texts/online chats
  • Provide confidential peer support under standards set by Mental Health Minnesota
  • Provide information and referrals as needed and appropriate
  • In consultation with a supervisor, provide crisis intervention response as needed
  • Maintain accurate reports of calls, chats and texts (documentation must be completed in real time)
  • Fulfill continuing education requirements as requested or required for the organization
  • Attend routinely scheduled meetings for Warmline staff


Required Experience/Qualifications: In keeping with the established model of peer support provision, candidates must have lived mental health experience. A minimum of one year of successful employment or volunteer experience in the mental health field is preferred. A high school diploma or equivalent is required, as is proficiency in use of internet, email, and Google Docs, and willingness to learn cloud-based organizational technology (including phone, texting and online chat services, HR software and database software, etc.) Experience providing peer support is highly desired, as are candidates who have completed Certified Peer Support Specialist or Certified Peer Recovery Specialist training. However, peer support training will be provided by the organization for those who do not already have certification.Training is provided and is paid time for new Warmline staff.

Salary and Benefits: The starting wage for these positions is $20.00/hour.Benefits include an Employee Assistance Program (EAP), additional pay in lieu of insurance, generous paid time off and Earned Sick and Safe Time, 401(k) match, free parking, easy access to mass transit, and more.


Mental Health Minnesota is an Equal Employment Opportunity employer.

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