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Text Setter Jobs (NOW HIRING)

CL Support Services is looking for an On-Site Appointment Setter to join our team! You will be ... text, chat, or email * Set appointments for customer's free foundation repair inspection with ...

CL Support Services is looking for an On-Site Appointment Setter to join our team! You will be ... text, chat, or email * Set appointments for customer's free foundation repair inspection with ...

Honda of Fife is seeking a Talented & Experienced Appointment Setter to join our team! Honda of ... e-mail, or text.) · Make outbound calls to new and existing customers to discuss current sales ...

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Solar Appointment Setter

Columbia, MD · On-site

$1.0K - $3.0K/mo

As a Solar Appointment Setter, you'll be the first point of contact in guiding potential customers ... Reach out to company-provided leads via phone, text, and door-to-door canvassing to introduce ...

Honda of Fife is seeking a Talented & Experienced Appointment Setter to join our team! Honda of ... text.) • Make outbound calls to new and existing customers to discuss current sales promotions ...

Honda of Fife is seeking a Talented & Experienced Appointment Setter to join our team! Honda of ... e-mail, or text.) · Make outbound calls to new and existing customers to discuss current sales ...

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Text Setter information

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How much do text setter jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for text setter in the United States is $24.26, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $29.81 per hour, depending on experience, location, and employer.

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For Text Setter jobs, the most frequently searched job titles are:

Infographic showing various Text Setter job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 26% Part Time, and 7% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $50,455 per year, or $24.3 per hour.

Appointment Setter

Brooklyn, NY • Remote

$19.23 - $21/hr

Full-time

Re-posted 6 days ago


Job description

Appointment Setter

Department: Admissions

Reports To: Admissions Director

Location: Manhattan School of Computer Technology (MSCT) – Brooklyn, NY

Employment Type: Full-Time

Position Summary

The Appointment Setter is responsible for making outbound and inbound calls to prospective students, qualifying leads, and scheduling appointments with Admissions Representatives. This position is the first point of contact for many prospective students and plays a critical role in generating interviews and supporting enrollment goals.

The ideal candidate is energetic, customer-focused, and comfortable working in a fast-paced environment while meeting daily activity and appointment goals.

Essential Duties & Responsibilities

Lead Management

Contact prospective students through phone, text, email, and CRM.

Respond to inquiries promptly following Speed-to-Lead standards.

Qualify prospective students based on program interest, availability, and eligibility.

Maintain consistent follow-up with assigned leads.

Update all lead activity in LeadSquared (LSQ) or the assigned CRM.

Appointment Scheduling

Schedule appointments for Admissions Representatives.

Confirm appointment date, time, and location.

Send appointment reminders via phone, text, or email.

Reschedule missed appointments when appropriate.

Maintain a high appointment show rate.

Customer Service

Provide accurate information about MSCT programs.

Answer general admissions questions.

Build rapport with prospective students.

Deliver excellent customer service throughout the admissions process.

CRM & Documentation

Record all conversations and follow-up activities.

Update lead status accurately.

Ensure all required notes are entered after every interaction.

Maintain data integrity within the CRM.

Team Collaboration

Work closely with Admissions Representatives.

Communicate lead quality and appointment updates.

Participate in daily team meetings and training.

Support departmental enrollment initiatives.

Minimum Qualifications

High school diploma or equivalent.

Customer service, call center, or sales experience preferred.

Excellent verbal communication skills.

Strong organizational and time management skills.

Comfortable using CRM systems and Microsoft Office.

Ability to multitask in a fast-paced environment.

Preferred Qualifications

Admissions or higher education experience.

LeadSquared or CRM experience.

Bilingual (English/Spanish, Russian, Arabic, Mandarin, or other languages) preferred.

Key Competencies

Excellent communication skills

Positive attitude

Relationship building

Active listening

Time management

Attention to detail

Problem-solving

Goal-oriented mindset

Professionalism

Performance Expectations (KPIs)

Daily outbound call volume

Speed-to-Lead response time

Number of qualified conversations

Appointments scheduled

Appointment show rate

Lead response rate

CRM documentation accuracy

Daily follow-up completion

Conversion from lead to interview

Working Conditions

Office-based position.

Standard business hours with occasional evening or weekend availability based on recruitment events.

Frequent phone, computer, and CRM use.

Success Profile

A successful Appointment Setter consistently creates meaningful conversations with prospective students, responds quickly to new inquiries, schedules qualified appointments, maintains accurate CRM records, and contributes to achieving the Admissions Department's enrollment goals while representing Manhattan School of Computer Technology with professionalism and enthusiasm.