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Text Customer Service Jobs in Nevada (NOW HIRING)

NVA

Client Services Lead

Las Vegas, NV · On-site

$18 - $21/hr

Lead Veterinary Customer Service Representative (CSR) Position Summary We are seeking an ... contact you via text message from an identified NVA representative for recruiting-related ...

NVA

Client Services Representative

Las Vegas, NV · On-site

$17 - $19/hr

Do you believe in providing 5 star customer service with warmth and compassion to each client you ... contact you via text message from an identified NVA representative for recruiting-related ...

Zipline

Customer Advocate

Las Vegas, NV · On-site

As a Customer Advocate, you will be at the center of that experience-helping customers get answers ... text for order delays, delivery status, account questions, service concerns, and recovery needs.

Zipline

Customer Advocate

Las Vegas, NV

Our customers include the world's largest and most prominent healthcare systems, governments ... text for order delays, delivery status, account questions, service concerns, and recovery needs.

Compass Group

UNION FOOD SERVICE WORKER

Reno, NV · On-site

$18.57/hr

... customer service role preferred. Dunkin Donuts experience is a plus! * Fixed Pay Rate: $18.57 per hour We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and ...

2K Vegas

Customer Success Associate

Las Vegas, NV

Review submitted evidence including text logs, voice reports, user profiles, and behavioral data ... Must be 18 years of age or older. 1-2 years of experience in customer service or a related role ...

Kemper

First Notice of Loss Representative

Henderson, NV

$14.50 - $18.75/hr

Kemper's products and services are making a real difference to our customers, who have unique and ... text or email. Additionally, Kemper does not use external messaging applications like WireApp or ...

2K

Customer Success Associate

Las Vegas, NV · On-site

Review submitted evidence including text logs, voice reports, user profiles, and behavioral data ... Must be 18 years of age or older. * 1-2 years of experience in customer service or a related role ...

2K Vegas

Customer Success Associate

Las Vegas, NV · On-site

Review submitted evidence including text logs, voice reports, user profiles, and behavioral data ... Must be 18 years of age or older. 1-2 years of experience in customer service or a related role ...

NVA

Client Services Representative

Las Vegas, NV · On-site

$16 - $18/hr

Answer inquiries about services, fees, and basic pet care procedures. * Provide updates to clients ... contact you via text message from an identified NVA representative for recruiting-related ...

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Showing results 41-60

All JobsText Customer Service JobsText Customer Service Jobs in Nevada

Text Customer Service information

What is a text customer service representative?

A Text Customer Service representative is a professional who provides support and assistance to customers primarily through text-based communication channels, such as SMS, live chat, or messaging apps. Their main responsibilities include answering customer inquiries, resolving issues, processing orders, and providing information in real time, all through written messages. This role requires strong written communication skills, attention to detail, and the ability to multitask across digital platforms. Text Customer Service representatives play a crucial role in enhancing customer satisfaction by offering convenient and efficient support without the need for phone calls.

What are the key skills and qualifications needed to thrive as a text customer service representative?

To thrive as a Text Customer Service Representative, you need strong written communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is often required. Attention to detail, patience, and the ability to handle multiple conversations simultaneously are standout soft skills in this role. These abilities ensure efficient, accurate, and empathetic support, leading to high customer satisfaction and effective issue resolution.

What are some common challenges faced in a text customer service role and how can they be managed?

One common challenge in Text Customer Service is accurately interpreting customer needs without the benefit of vocal tone or facial cues. To manage this, successful agents rely on clear, empathetic written communication and active listening skills to ensure they fully understand and address customer concerns. Additionally, handling multiple conversations simultaneously can be demanding, so effective time management and prioritization are essential. Regular training and collaboration with team members can also help agents stay updated on best practices and improve service quality.

What is the difference between Text Customer Service vs Chat Customer Service?

AspectText Customer ServiceChat Customer Service
Communication MethodText messaging platforms (SMS, app-based)Live chat interfaces on websites or apps
Work EnvironmentRemote, often asynchronousRemote or on-site, real-time interaction
Required SkillsClear written communication, patienceFast typing, multitasking, quick problem-solving
Common UsageCustomer support via text messagesCustomer support via live chat on websites

Text Customer Service and Chat Customer Service both involve assisting customers through digital communication channels. Text Customer Service typically uses SMS or messaging apps for asynchronous support, while Chat Customer Service involves real-time interactions via live chat on websites. Both roles require strong written communication skills, but Chat Customer Service often demands quicker responses and multitasking abilities. Understanding these differences helps employers and job seekers identify the right role based on communication style and work environment.

What are popular job titles related to Text Customer Service jobs in Nevada?

For Text Customer Service jobs in Nevada, the most frequently searched job titles are:

What job categories do people searching Text Customer Service jobs in Nevada look for?

The top searched job categories for Text Customer Service jobs in Nevada are:

What cities in Nevada are hiring for Text Customer Service jobs?

Cities in Nevada with the most Text Customer Service job openings:

Text Customer Service jobs near you
Infographic showing various Text Customer Service job openings in Nevada as of August 2026, with employment types broken down into 39% Full Time, and 61% Part Time. Highlights an 100% In-person job distribution.

Case Intake Specialist - CSR

Morgan & Morgan, P.A.

Las Vegas, NV • On-site

$18/hr

Full-time

Re-posted 21 days ago

Morgan & Morgan rating

6.7

Company rating: 6.7 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

30th of 34 rated law firms

Job description

Summary 

Las Vegas, NV | Full-Time | In-Office Only 

Are you driven by empathy and compassion, especially when people need it most? Do you find fulfillment in helping people rather than the powerful?

If you answered yes, then our Case Consultant position could be the perfect fit for you!

We are seeking full-time customer service professionals who are passionate about making a difference in people's lives and committed to delivering an exceptional client experience. As a Case Consultant, you will be the first point of contact for clients facing challenging and often traumatic situations. Your role is pivotal in offering support and reassurance from the moment they reach out to us.

The Case Control Center operates 7 days a week from 7:00 AM to 9:00 PM PST. This position requires active employment with full weekend availability.

If you're someone who values compassion, demonstrates genuine empathy, treats others with kindness and respect, and is looking for a rewarding career in a supportive environment-we want to hear from you!

Compensation:

  • $18/hour
  • $250 Sign-On Bonus (Eligible after 90 days of employment)

Responsibilities 

  • Conduct consultations to potential clients calling into the firm and determine if we are able to help the client. 
  • Collect and input adequate data regarding prospective cases. 
  • Schedule appointments for call backs to potential clients. 
  • Send and obtain signed retainers via email or text. 
  • Accept inbound calls and place outbound calls. 
  • Resolve client issues in a professional manner. 

Qualifications 

  • High school diploma or GED is required; college preferred.
  • Excellent comprehension and critical-thinking skills. 
  • Ability to work in a fun, fast-paced office environment. 
  • Used to adapting in an ever-changing environment and handling multiple priorities. 
  • Must thrive both in a team environment and when working independently. 
  • Reliable and dependable.
  • Excellent comprehension and critical-thinking skills. 
  • Ability to type at least 35 WPM with excellent writing skills while navigating through multiple software applications. 

Please note - we are currently filling positions for a late September 2026 start date. We encourage all qualified candidates to apply now to secure their spot!

#LI-JC1

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