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Text Customer Service Jobs in Alabama (NOW HIRING)

Compass Group

FOOD SERVICE WORKER

Hoover, AL · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... customer service skills required. *Internal Employee Referral Bonus Available * Pay Range : $17.00 per hour to $20.00 per hour We Make Applying Easy! Want to apply to this job via text messaging?

Compass Group

CUSTOMER AMBASSADOR

Auburn University, AL · On-site

$23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Previous customer service and food service experience preferred. * Perks: Willing to train ... service available at select locations. We Make Applying Easy! Want to apply to this job via text ...

Compass Group

FOOD SERVICE WORKER (FULL TIME)

Hoover, AL · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... customer service skills required. *Internal Employee Referral Bonus Available * Pay Range : $17.00 per hour to $20.00 per hour We Make Applying Easy! Want to apply to this job via text messaging?

Eurest

FOOD SERVICE WORKER (FULL TIME)

Birmingham, AL · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... customer service skills required. *Internal Employee Referral Bonus Available * Pay Range : $17.00 per hour to $20.00 per hour We Make Applying Easy! Want to apply to this job via text messaging?

Compass Group

FOOD SERVICE WORKER (FULL TIME)

Hoover, AL · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... customer service skills required. *Internal Employee Referral Bonus Available * Pay Range : $17.00 per hour to $20.00 per hour We Make Applying Easy! Want to apply to this job via text messaging?

Compass Group

CUSTOMER AMBASSADOR (FULL TIME)

Auburn, AL · On-site

$23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Previous customer service and food service experience preferred. * Perks: Willing to train ... service available at select locations. We Make Applying Easy! Want to apply to this job via text ...

Compass Group

CASHIER/FOOD SERVICE WORKER

Montevallo, AL · On-site

$11/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... service and customer service experience is preferred, but not required. * Perks: Willing to train! * Fixed Pay Rate: $11.00 per hour. We Make Applying Easy! Want to apply to this job via text ...

Compass Group

FOOD SERVICE WORKER/CASHIER

Florence, AL · On-site

$14/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Text JOB to 75000 and search requisition ID number 1545740 . The advertised program is a ... Serves customers in a friendly, efficient manner following outlined steps of service. * Interacts ...

Compass Group

FOOD SERVICE WORKER

Evergreen, AL · On-site

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Text JOB to 75000 and search requisition ID number 1562171. The advertised program is a ... Serves customers in a friendly, efficient manner following outlined steps of service. * Resolves ...

Compass Group

FOOD SERVICE WORKER

Florence, AL · On-site

$12/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Text JOB to 75000 and search requisition ID number 1545742 . The advertised program is a ... Serves customers in a friendly, efficient manner following outlined steps of service. * Resolves ...

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Showing results 41-60

All JobsText Customer Service JobsText Customer Service Jobs in Alabama

Text Customer Service information

What is a text customer service representative?

A Text Customer Service representative is a professional who provides support and assistance to customers primarily through text-based communication channels, such as SMS, live chat, or messaging apps. Their main responsibilities include answering customer inquiries, resolving issues, processing orders, and providing information in real time, all through written messages. This role requires strong written communication skills, attention to detail, and the ability to multitask across digital platforms. Text Customer Service representatives play a crucial role in enhancing customer satisfaction by offering convenient and efficient support without the need for phone calls.

What are the key skills and qualifications needed to thrive as a text customer service representative?

To thrive as a Text Customer Service Representative, you need strong written communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is often required. Attention to detail, patience, and the ability to handle multiple conversations simultaneously are standout soft skills in this role. These abilities ensure efficient, accurate, and empathetic support, leading to high customer satisfaction and effective issue resolution.

What are some common challenges faced in a text customer service role and how can they be managed?

One common challenge in Text Customer Service is accurately interpreting customer needs without the benefit of vocal tone or facial cues. To manage this, successful agents rely on clear, empathetic written communication and active listening skills to ensure they fully understand and address customer concerns. Additionally, handling multiple conversations simultaneously can be demanding, so effective time management and prioritization are essential. Regular training and collaboration with team members can also help agents stay updated on best practices and improve service quality.

What is the difference between Text Customer Service vs Chat Customer Service?

AspectText Customer ServiceChat Customer Service
Communication MethodText messaging platforms (SMS, app-based)Live chat interfaces on websites or apps
Work EnvironmentRemote, often asynchronousRemote or on-site, real-time interaction
Required SkillsClear written communication, patienceFast typing, multitasking, quick problem-solving
Common UsageCustomer support via text messagesCustomer support via live chat on websites

Text Customer Service and Chat Customer Service both involve assisting customers through digital communication channels. Text Customer Service typically uses SMS or messaging apps for asynchronous support, while Chat Customer Service involves real-time interactions via live chat on websites. Both roles require strong written communication skills, but Chat Customer Service often demands quicker responses and multitasking abilities. Understanding these differences helps employers and job seekers identify the right role based on communication style and work environment.

What are popular job titles related to Text Customer Service jobs in Alabama?

For Text Customer Service jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Text Customer Service jobs in Alabama look for?

The top searched job categories for Text Customer Service jobs in Alabama are:

What cities in Alabama are hiring for Text Customer Service jobs?

Cities in Alabama with the most Text Customer Service job openings:

Text Customer Service jobs near you
Infographic showing various Text Customer Service job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Prattville - Pick-Up & Delivery Coordinator / Service Cashier- Full Time

Long-Lewis Automotive Group

Prattville, AL • On-site

$16 - $17/hr

Full-time

Posted 25 days ago

Job description

Description

Long-Lewis of Prattville is looking for a Pick-Up & Delivery Coordinator / Service Cashier to join our team! In this position, you'll be an essential part of our Service Department, providing outstanding customer service while coordinating vehicle pick-up and delivery appointments, processing payments, scheduling service visits, and supporting the day-to-day operations of the service drive. If you're organized, dependable, and enjoy working with both customers and a team in a fast-paced environment, we'd love to hear from you.

About the Role:

The Pick-Up & Delivery Coordinator / Service Cashier serves as a key point of contact for our service customers. This role is responsible for coordinating daily vehicle pick-up and delivery logistics, communicating with customers throughout the service process, processing repair payments, maintaining accurate records, and working closely with service advisors, drivers, and management to ensure every customer has a seamless service experience.

What You'll Do:

  • Coordinate daily schedules for multiple pick-up and delivery drivers.

  • Schedule service appointments and confirm appointment details with customers.

  • Communicate with customers by phone, text, and email regarding appointments, vehicle status, and scheduling updates.

  • Utilize dealership scheduling software to manage appointments and logistics.

  • Respond promptly to scheduling changes, delays, and customer inquiries.

  • Process payments for completed service work, including cash, credit card, and check transactions.

  • Generate invoices and accurately document charges for completed services.

  • Maintain customer records and update dealership software systems as needed.

  • Assist with administrative duties, including filing paperwork and maintaining an organized work area.

  • Collaborate with service advisors, drivers, and management to ensure an exceptional customer experience.

  • Uphold company policies regarding cash handling, customer privacy, and dealership procedures.

  • Provide friendly, professional customer service while addressing customer questions and concerns.

What We're Looking For:

  • High school diploma or GED required.

  • Previous customer service experience required; cash handling experience preferred.

  • Valid driver's license with a clean driving record.

  • Ability to operate both automatic and manual transmission vehicles preferred.

  • Strong organizational skills with exceptional attention to detail.

  • Excellent communication and interpersonal skills.

  • Proficiency with basic computer applications and scheduling software.

  • Ability to multitask and work effectively in a fast-paced environment.

  • Positive attitude, professional appearance, and strong work ethic.

  • Ability to work independently with minimal supervision.

  • Availability to work flexible hours, including weekends and holidays as needed.

Why Join Long-Lewis?

  • Comprehensive benefits package

  • Supportive, team-oriented work environment

  • Opportunities for growth and advancement within the company

If you're looking for a rewarding opportunity where you can make a difference in the customer experience while supporting a busy Service Department, apply today to join the team at Long-Lewis of Prattville!

Apply