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Text Counseling Jobs in Georgia (NOW HIRING)

Crisis Text Line Inc

Aselo Partnerships Lead

Atlanta, GA · On-site +1

$89K - $109K/yr

We build the technology that empowers crisis counselors to provide empathetic support, and we keep it affordable for nonprofit budgets. We also partner closely with Crisis Text Line so that helplines ...

Open Text Inc.

Sr. Legal Counsel

Alpharetta, GA

$176K - $260K/yr

YOUR IMPACT An exceptional opportunity has become available at OpenText for a Senior Legal Counsel to join our in-house HR, Litigation, Ethics & Compliance legal team. Based in either our ...

Open Text Inc.

Sr. Legal Counsel

Alpharetta, GA · On-site

$176K - $260K/yr

YOUR IMPACT An exceptional opportunity has become available at OpenText for a Senior Legal Counsel to join our in-house HR, Litigation, Ethics & Compliance legal team. Based in either our ...

REINHARDT UNIVERSITY

Admissions Counselor

Waleska, GA

$34K - $47K/yr

... counseling, on-campus meetings, email, and text. * Reviews admission files and makes admission decisions. * Performs general administrative office tasks including answering phones, returning emails ...

Wesleyan College

Regional Admissions Counselor

Macon, GA · On-site

$32K - $44K/yr

... email, phone, text, and video; log all activity in the CRM. Maintain high-touch service for ... Application counseling & reading - Advise students/families on admission, scholarships, and next ...

Wesleyan College

Regional Admissions Counselor

Macon, GA · On-site

$32K - $44K/yr

... email, phone, text, and video; log all activity in the CRM. Maintain high-touch service for ... Application counseling & reading - Advise students/families on admission, scholarships, and next ...

Camp Bow Wow Duluth

Camp Counselor

Duluth, GA · On-site

$12 - $15/hr

Join Our Pack as a Camp Counselor! Do you have a passion for pups and a knack for creating tail ... By applying to this job, you agree to receive periodic text messages from this employer and ...

Morehouse School of Medicine

Admissions Counselor

Atlanta, GA · On-site

$37K - $50K/yr

Posting Number NONAC3742 Job Title Admissions Counselor Position Title Admissions Counselor ... text and/or live chat systems. Minimum Qualifications EDUCATION: Bachelor's Degree. Degree must be ...

JETT Medical Staffing

Audiologist

Savannah, GA · On-site

... Aid Fitting, Counseling, and Checks Audiology Testing in Pediatrics and Adults Audiometric ... information email, call or text: Randy@JETTMedicalStaffing.com or 912-438-5724. Visit ...

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Text Counseling information

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$11

$21

$30

How much do text counseling jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for text counseling in Georgia is $21.51, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $24.38 per hour, depending on experience, location, and employer.

What is text counseling?

A Text Counseling job involves providing emotional support, guidance, and crisis intervention to individuals through text-based communication. Counselors typically work for mental health organizations, crisis hotlines, or online platforms, assisting people who may be struggling with stress, anxiety, depression, or other personal challenges. They use active listening, empathy, and problem-solving skills to help individuals manage their emotions and find appropriate resources. This role requires strong written communication skills, emotional resilience, and training in crisis intervention techniques.

What are the key skills and qualifications needed to thrive in text counseling?

To thrive in Text Counseling, strong written communication skills, active listening, and a background in psychology, social work, or counseling are essential, often supported by relevant degrees or certifications. Familiarity with secure messaging platforms and client management systems is common, with some employers requiring certification in crisis intervention or mental health first aid. Empathy, patience, and the ability to maintain confidentiality stand out as highly valued soft skills. These competencies are vital to provide effective, timely support to clients while ensuring their safety and privacy during sensitive conversations.

What are the typical challenges faced by professionals working in text counseling?

Text counselors often handle multiple clients simultaneously and must adapt quickly to a wide range of emotional situations, requiring focus and quick critical thinking. The lack of nonverbal cues in text-based communication can make it more challenging to gauge a client’s emotional state, so counselors need strong interpretive skills and must clarify meaning frequently. Additionally, maintaining clear boundaries while providing empathetic support is crucial for both client well-being and counselor self-care. Most teams have supervision or peer support systems in place to help manage challenging conversations and promote ongoing professional development.

How to become a text counseling counselor?

To become a text counseling counselor, individuals typically need a relevant mental health or counseling degree, such as a bachelor's or master's in psychology, social work, or counseling. Certification or licensure may be required depending on the region, and strong communication skills, empathy, and familiarity with digital communication tools are essential for providing effective online support.

What are popular job titles related to Text Counseling jobs in Georgia?

For Text Counseling jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Text Counseling jobs in Georgia look for?

The top searched job categories for Text Counseling jobs in Georgia are:

What cities in Georgia are hiring for Text Counseling jobs?

Cities in Georgia with the most Text Counseling job openings:

Text Counseling jobs near you
Infographic showing various Text Counseling job openings in Georgia as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution, with an average salary of $44,734 per year, or $21.5 per hour.

Aselo Partnerships Lead

Crisis Text Line Inc

Atlanta, GA • On-site, Remote

$89K - $109K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Job description

Who we are
Aselo is an open source, cloud-based contact center for helplines. Our platform gives mission-driven organizations that operate crisis response hotlines the tools to meet people wherever they reach out - voice, SMS, webchat, and social media - without the cost or complexity of commercial call center software. Aselo currently works with 25 organizations across 19 countries supporting issues from mental health to gender-based violence to child abuse, and more. We build the technology that empowers crisis counselors to provide empathetic support, and we keep it affordable for nonprofit budgets.
We also partner closely with Crisis Text Line so that helplines can access a complementary set of solutions through a single relationship.
The Opportunity
The Aselo Partnerships Lead will grow this worldwide impact by bringing more helplines onto the platform. This is a sales role, but the context is nonprofit, and that shapes the work. While growing revenue is essential, the central goal is always real-world impact through partnership and collaboration. Success looks like patient, well-informed relationship building and an honest read on whether Aselo is the right fit. If you like the mix of consultative selling, market analysis, and long-term customer relationships, and you want that work pointed at a social mission, this role will suit you.
What You'll Do
Aselo is a fast-moving, growing team with a big vision and a critical mission. To serve our mission and vision, each role must be agile and flexible to meet the needs of the business, aligning daily work with business priorities as defined by managers and team leaders.
Outbound Sales and Business Development
  • Represent Aselo at conferences: run the booth, give live demos, and form new connections.
  • Build and maintain strong relationships across the helpline field, with prospects, partners, and vendors, both in person and virtually.
  • Generate leads through email, LinkedIn, referrals, and other channels you develop.
  • Find and adopt tools that make this work repeatable - reusable messaging, automation, and AI assistance where it helps - and improve the process rather than only working inside it.

Customer Success
  • Hand signed partners to our implementations team cleanly, with the context they need to start well.
  • Own ongoing relationships with existing customers: understand their needs and long-term goals, and surface co-fundraising, expansion, and growth opportunities.
  • Resolve customer issues that cut across teams, working directly with counterparts in implementations and support, keeping in touch with the evolving technical product.
  • Answer customer support questions as part of a rotation and as a backstop when the team needs cover.

Demos and Discovery
  • Present Aselo to new prospects while listening for what they actually need, and adapt the conversation as you learn.
  • Customize the Aselo demo account to match the customer type - for example, adjusting data forms - so prospects see something recognizable.
  • Develop enough technical fluency in Aselo's product to speak credibly to functionality, integrations, and configuration in customer conversations.
  • Work cross-functionally with product and technical teams to translate customer use cases and requirements into concrete business workflows for scoping.
  • Present Crisis Text Line solutions where they fit the prospect better, drawing on cross-training between the two teams.

Market Analysis
  • Build and maintain models of the markets Aselo serves, and keep them current.
  • Track industry trends and developments in the helpline technology space, and understand and clearly articulate where Aselo sits in the competitive landscape.
  • Evaluate potential new markets in consultation with leadership
  • Produce side-by-side comparisons of Aselo and alternative products.
  • Translate market trends and prospect conversations into product roadmap suggestions, and discuss them with product colleagues.

Internal Alignment
  • Work with Crisis Text Line partnerships staff for mutual support, to identify larger strategic themes, and support RFP responses.
  • Define and track sales and customer success metrics, and communicate them to internal stakeholders.
  • Provide Aselo's Executive Director with input on partnership goals and targets, and own delivery against them once agreed.

Quotes and Pricing
  • Assemble quotes based on our pricing frameworks.
  • Propose changes to those frameworks as you learn what the market will bear.
  • Discuss quotes and pricing decisions with leadership.

Communications and Marketing
  • Build sales collateral - slide decks, flyers, and guides - tailored to specific market segments.
  • Support messaging on the website and social channels, including material that speaks to the needs of particular markets.
  • Run webinars and other informational sessions.

What You Bring (Required Qualifications)
  • 3+ years of experience in sales, business development, partnerships, or customer success, with demonstrated ability to manage opportunities from lead generation through discovery, proposal, negotiation, and signed agreement.
  • Strong consultative communication and relationship-building skills, including the ability to listen, establish rapport, assess fit, and tailor complex information to different audiences.
  • Ability to negotiate respectfully and empathetically with resource-constrained organizations.
  • Strong follow-through and organizational skills, including experience using CRM, reporting, or similar tools to manage relationships, pipelines, and performance metrics over time.
  • Strong analytical skills, including the ability to build market models, size potential markets, assess opportunities, and compare competing products.
  • Demonstrated creativity and resourcefulness in generating leads and using reusable content and/or automation to improve sales processes.
  • Technical aptitude sufficient to become fluent in the Aselo product and quickly learn basic tech tools such as Git commands and customer support tools. Prior experience with these specific tools is not required.
  • Ability to create clear presentation materials and working visuals, and to deliver effective demos, webinars, and presentations in person and virtually.
  • Comfort working primarily during Eastern Time hours while accommodating customers across a wide range of time zones, with the flexibility to travel approximately 20% of the time.

Preferred Qualifications
  • Experience working cross-culturally.
  • Experience selling SaaS or other technology solutions to nonprofit, government, or public sector organizations.
  • Experience with helplines, crisis response, mental health, child protection, or another mission-driven service field.
  • Experience contributing to or leading RFP responses.
  • Experience managing both new business development and ongoing customer relationships, including renewals, expansion, or partnership growth.
  • Experience conducting competitive research, market sizing, or product-positioning analysis and translating customer feedback into product recommendations.
  • Preferred location within the Eastern Time Zone.
  • Proficiency in a language other than English (e.g., Spanish, French) is a plus.

Reliable High-Speed Internet Required: Must have a stable high-speed internet connection to support seamless remote collaboration, virtual meetings, online job tasks, etc.
For United States-based candidates:
The target salary range for this position, across the United States, is $89,628 - $109,174. Starting salary will vary based on location, qualifications, and prior experience. Candidates will learn the range specific to their location during the interview process. We pay competitively in the tech-forward nonprofit space and offer a robust benefits package.
Benefits & Well-Being
Crisis Text Line recognizes that we are all unique human beings with unique life circumstances, and our benefits package aims to be as flexible as possible to support your needs as you work to promote mental well-being for people, wherever they are. Our benefits package is thoughtfully designed using an equity lens, with input from our team and from industry best practices.
Highlights include:
  • Comprehensive medical, dental, and vision options that prioritize accessibility and financial peace of mind
  • Employer-funded HSA contributions
  • Generous PTO, sick time, and 19 paid holidays with a winter break
  • 12 weeks of fully paid parental leave after 26 consecutive weeks of service
  • Monthly internet and mental health stipends
  • Annual Wellness Stipend
  • Home office and professional development stipends
  • 403(b) retirement plan with employer contribution
  • Sabbatical after 3 years of service

Benefits are for U.S.-based employees; international benefits may vary.
Within the United States, only candidates in the following states will be eligible for employment: CA, CO, CT, FL, GA, IL, IN, MD, MA, MI, NJ, NM, NY, NC, PA, TN, TX, UT, VA, and WA
No visa sponsorship available for this position.
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This is a remote-only position

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