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Text Chat Support Jobs in Louisiana (NOW HIRING)

Cargill

Production Technician

Lecompte, LA

$18.50/hr

... businesses who support unique customers or markets, including animal nutrition and health ... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196.

Spa Mizan

Hair Stylist

Lafayette, LA · On-site

$26K/yr

Supporting goals and values, mentoring each other in everything that we do. * Fill your chair ... Email Edi edi.spamizan@hotmail or text to 337-344-7593 to schedule a chat or stop by our beautiful ...

Spa Mizan

Hair Stylist

Lafayette, LA · On-site

Supporting goals and values, mentoring each other in everything that we do. * Fill your chair ... Email Edi edi.spamizan@hotmail or text to 337-344-7593 to schedule a chat or stop by our beautiful ...

Cargill

Process Engineer

Breaux Bridge, LA

In this role, you will provide technical support, operations experience, continuous improvement and ... CMMS or SAP knowledge Equal Opportunity Employer, including Disability/Vet To apply using chat/text ...

Cargill

Production Technician

Lecompte, LA · On-site

$18.50/hr

... businesses who support unique customers or markets, including animal nutrition and health ... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196.

Cargill

Production Technician

Lecompte, LA

$18.50/hr

... businesses who support unique customers or markets, including animal nutrition and health ... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196.

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All JobsText Chat Support JobsText Chat Support Jobs in Louisiana

Text Chat Support information

See Louisiana salary details

$12

$22

$38

How much do text chat support jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for text chat support in Louisiana is $22.27, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $24.28 per hour, depending on experience, location, and employer.

What is a text chat support?

A Text Chat Support job involves assisting customers via live chat or messaging platforms. Responsibilities typically include answering questions, resolving issues, and providing product or service information in real time. It requires strong written communication skills, multitasking abilities, and a customer-focused approach. This role is common in customer service, technical support, and sales assistance across various industries.

What are the typical day-to-day responsibilities for someone in a text chat support role?

As a Text Chat Support agent, your daily tasks typically include responding to customer inquiries via live chat, resolving issues, providing product or service information, and escalating more complex concerns to the appropriate departments. You'll often need to manage multiple chat conversations at once while maintaining accuracy, professionalism, and a friendly tone. Additionally, you may be required to update customer records in CRM systems and contribute to support documentation or FAQ resources. Collaboration with team members and supervisors is common to share insights and ensure consistent, high-quality service. This role is ideal for those who enjoy problem-solving and helping people in a fast-paced, digital environment.

What are the key skills and qualifications needed to thrive in the text chat support position, and why are they important?

To thrive as a Text Chat Support agent, you need excellent written communication skills, strong problem-solving abilities, and proficiency in typing and multitasking, often with a high school diploma or equivalent. Familiarity with customer service platforms, live chat software, and CRM systems is typically required, and some employers may seek basic IT knowledge or certifications like CompTIA or customer service training. Outstanding candidates also demonstrate empathy, patience, active listening, and adaptability when interacting with customers in a fast-paced online setting. These skills are critical to delivering effective, timely support that ensures customer satisfaction and maintains a positive brand reputation.

What are the most commonly searched types of Text Chat Support jobs in Louisiana?

The most popular types of Text Chat Support jobs in Louisiana are:

What are popular job titles related to Text Chat Support jobs in Louisiana?

For Text Chat Support jobs in Louisiana, the most frequently searched job titles are:

What job categories do people searching Text Chat Support jobs in Louisiana look for?

The top searched job categories for Text Chat Support jobs in Louisiana are:

Text Chat Support jobs near you
Infographic showing various Text Chat Support job openings in Louisiana as of August 2026, with employment types broken down into 84% Full Time, and 16% Part Time. Highlights an 83% In-person, and 17% Remote job distribution, with an average salary of $46,330 per year, or $22.3 per hour.

Data Auditor

Bossier City, LA • On-site

Louisiana Association on Compulsive Gambling
See more jobs at Louisiana Association on Compulsive Gamblingexternal

$17/hr

Other

Medical, Dental, Vision, PTO

Re-posted 6 days ago

Job description

Benefits:
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance

 
 
Title: Data Auditor 
 
Reports to: Director of Helpline Services and/or designee 
 
General Description:  
 
The Data Auditor is responsible for collecting, sorting, reconciling, evaluating, preparing and reporting all Helpline data daily for contract reports that will be distributed on a monthly, weekly, annual and fiscal year basis. May respond to people who call/chat/text the Helpline.  Will customize reports for specific customer needs. The Data Auditor will assist in the training and mentoring of Helpline Trainees and lower-level Specialist; may represent the agency at public events promoting services, General work schedule will be 40 hours per week Monday through Friday 9am- 5pm hours, may be scheduled to work holidays, weekends, mornings, evenings and night shifts as needed. 
 
Duties: 
 
  1. Collect, evaluate, and report all contact data for monthly, weekly, annual and fiscal year reporting.
  2. Provide guidance and support to Helpline Specialist and Helpline Specialist Trainees.
  3. Review all Intake forms from the previous day for data and reconcile.  All intake forms will be reviewed, checked and reconciled (Intake summaries against what was entered in the computer) for accuracy then totaled. Notify employees of any intake discrepancies, errors, inaccurate or missing information. All data will be logged into and or exported to a preset format in Microsoft Excel. 
  4. Assist with reviewing and emailing weekly intakes to contractors.
  5. Assist with mailing intakes to contractors when due. Prepare mail out information when requested
  6. Assist with collecting data to report to contractors daily.
  7. Completes follow ups and surveys when due.
  8. Assist with checking call, chat and text contacts daily for accuracy and compiles chat and text reports monthly.
  9. Assist with data collected and report out on a daily, monthly, weekly, fiscal and annual basis to all states and or programs we answer for.  
  10. Is responsible for Quality Assurance of calls, chat and text and intakes.
  11. Adheres to all LACG Helpline policies and procedures.
  12. May provide administrative support to the Director of Helpline Services and/or designee. 
  13. Maintains the confidentiality of contacts to the Helplines and all data.
  14. Answers calls to Helplines.
  15. Participate in ongoing training.
  16. Enter all the information into the computer program. 
  17. Assist administrative staff as the need arise; make copies of mail out information, compiling information, mail runs when needed, etc. 
  18. Any other job-related duties assigned by Director of Helpline Services and/or designee.

 
Essential Physical and Cognitive Requirements:
 
1.             Must be able to remain in a stationary position 70% of the time.
 
2.             Must be able to lift and carry 30 pounds.
 
3.             Must be able to maintain finger and wrist dexterity with repetitive movement.
 
4.     Must be able to analyze caller situations to determine policy-based action and be able to make appropriate referrals.
 
5.             Must be able to generate grammatically correct computer typed work.
 
6.             Must be able to complete essential duties and responsibilities with frequent interruptions.
 
7.             Must be able to work under difficult conditions.
 
8.             Must have the ability to read and learn policy and procedures.
 
9.             Must be able to speak clearly and effectively to callers, vendors and/or other employees.
 
10.    Must have the ability to learn computer software programs such as iCarol, FileMakerPro, PureConnect, Microsoft Word, Excel etc…
 
11.    Must be able to learn to operate a photocopier including the loading of copy paper and the printing of mail materials.
Interested?  Apply for this position at:  https://helpforgambling.apscareerportal.com/jobs/3014420