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Text Chat Operator Jobs in Tennessee (NOW HIRING)

GEODIS

Sr Ind Engineer - DCD

Brentwood, TN · On-site

$98K - $135K/yr

Prepares engineering documents to describe solution and detailed operating concepts such as storage ... and chat with our virtual recruiter, Sophie, to fast-track your way to an interview. OR Text ...

Thread Bank

Customer Experience Specialist

Nashville, TN · On-site

$17.25 - $21.50/hr

The ideal candidate thrives in a fast-paced, growth environment while operating within regulatory ... Works closely with the bank's contact management platforms to update emails, chat cases, and other ...

THREAD BANK

Customer Experience Specialist

Nashville, TN

$17.25 - $21.50/hr

The ideal candidate thrives in a fast-paced, growth environment while operating within regulatory ... Works closely with the bank's contact management platforms to update emails, chat cases, and other ...

THREAD BANK

Customer Experience Specialist

Nashville, TN · On-site

$17.25 - $21.50/hr

The ideal candidate thrives in a fast-paced, growth environment while operating within regulatory ... Works closely with the bank's contact management platforms to update emails, chat cases, and other ...

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All JobsText Chat Operator JobsText Chat Operator Jobs in Tennessee

Text Chat Operator information

See Tennessee salary details

$11

$18

$27

How much do text chat operator jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for text chat operator in Tennessee is $18.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $20.72 per hour, depending on experience, location, and employer.

What is a text chat operator?

Text chat operators are professionals who communicate with customers or clients via text-based chat platforms. Their main role is to provide support, answer questions, and engage in conversations, typically for businesses or entertainment services. They may handle customer inquiries, resolve issues, or simply chat to keep users engaged, depending on the employer. This job usually requires good typing skills, strong communication abilities, and the ability to multitask in a fast-paced environment.

What are some common challenges faced by text chat operators and how can they be managed effectively?

Text chat operators often face challenges such as managing multiple conversations simultaneously, maintaining a consistent tone, and handling difficult or frustrated customers. To manage these effectively, it is important to develop strong multitasking abilities, use templates or scripts when appropriate, and practice empathy in every interaction. Regular training and feedback from supervisors can also help operators improve their communication skills and efficiency, ensuring high-quality service while minimizing stress.

What are the key skills and qualifications needed to thrive as a text chat operator, and why are they important?

To thrive as a Text Chat Operator, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and customer support software is often required. Strong active listening, problem-solving, and multitasking abilities help build rapport and resolve customer issues efficiently. These skills are important to deliver timely, accurate, and positive customer experiences in a high-volume digital environment.

What is the difference between Text Chat Operator vs Customer Service Representative?

AspectText Chat OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or higher; communication skills
Work EnvironmentOnline, remote chat platformsCall centers, retail, or office settings
Industry UsageCustomer support via live chatCustomer support via phone, email, or in person
Search & Comparison IntentRoles focused on online chat supportRoles involving direct customer interaction across channels

While both roles involve assisting customers, a Text Chat Operator specializes in providing support through live online chat platforms, often remotely. In contrast, a Customer Service Representative may handle inquiries via phone, email, or in person. The roles share similar credentials and industry usage but differ mainly in communication channels and work environment.

What are the most commonly searched types of Text Chat Operator jobs in Tennessee? The most popular types of Text Chat Operator jobs in Tennessee are:
What are popular job titles related to Text Chat Operator jobs in Tennessee? For Text Chat Operator jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Text Chat Operator jobs in Tennessee look for? The top searched job categories for Text Chat Operator jobs in Tennessee are:
What cities in Tennessee are hiring for Text Chat Operator jobs? Cities in Tennessee with the most Text Chat Operator job openings:
Text Chat Operator jobs near you
Infographic showing various Text Chat Operator job openings in Tennessee as of August 2026, with employment types broken down into 40% Full Time, 58% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $38,398 per year, or $18.5 per hour.

Barback - Jason Aldean's, Gatlinburg

Jason Aldean's, Gatlinburg

Gatlinburg, TN

$5.50/hr

Part-time

Re-posted 10 days ago

Job description

POSITION SUMMARY: Responsible for setting up, stocking inventory, and maintaining cleanliness and organization within all bars, liquor rooms, storage rooms, and back of house areas throughout the venue. Assist bar team in opening and closing duties as necessary. Must be able to be physically active throughout shift including lifting various heavy objects. Work in an efficient and professional manner while maintaining a positive attitude and delivering superior Guest service at all times.


ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

- Prepares all syrups, mixes, and garnishes

- Ensure opening, running, and closing duties are completed

- Maintain opening/closing liquor, beer, wine and consumables par, and report any shortage or breakage of stock

- Ensure proper rotation of all liquor, beer, wine and consumable items

- Assist with loading/unloading of miscellaneous equipment, such as boxes, food, and beverage product

- Keep bar top clean and free of dirty glasses, dirty ashtrays, trash, etc. throughout shift. Keep back bar clean and organized

- Polish and wash glassware throughout shift.

- Clean all spills and waste immediately. Sweep and mop as needed. Place all trash in proper receptacles

- Maintain line of sight/atmosphere control by circulating through your work area throughout shift

- Provide professional and friendly guest services. Respond to Guest inquiries and requests in a courteous and polite manner

- Monitor potentially intoxicated and/or disruptive Guests and promptly bring to a Managers attention

- Comply with all safety and health department procedures as well as Company and/or departmental policies/procedures

- Comply with all state and federal liquor laws

- Adhere to all TC Restaurant Group Standard Operating Procedures

- Ability to access and operate business applications for communication with fellow team members (i.e. email, chat/text messaging)

- Report any incidents of theft, vandalism, violations, or guest complaints/incidents

- Performs other job-related duties as assigned


IN ADDITION TO THE AFOREMENTIONED ESSENTIAL JOB FUNCTIONS, THE BARBACK WILL BE EVALUATED ON THE FOLLOWING LEADERSHIP QUALITIES:

- Accountability

- Adherence to Policy

- Appearance

- Attitude

- Dependability

- Development

- Guest satisfaction

- Job skills knowledge

- Judgment

- Productivity

- Punctuality

- Quality of work

- Teamwork

- Working relationships

- Written and Verbal communication


WORKING KNOWLEDGE /EDUCATION/REQUIREMENTS:

- High School Diploma or equivalent required

- Proof of eligibility to work in the United States

- 21+ years of age

- Possession of or the ability to possess all state required work cards, including ABC Servers Permit

- Maintain a professional, neat and well-groomed appearance adhering to Company standards

- Knowledge of basic bar and restaurant operations and liquor, beer, and wine brand names

- Knowledge of drink recipes and proper garnish, cutting, and presentation - Proper lifting techniques, Inventory and stock rotation

- Work will include indoor and/or outdoor areas.

-  Ability to stand and exert well-paced mobility for the duration of a scheduled shift.

-  Ability to lift, push and pull up to 20 pounds.

- Work is typically in an area, which may be unusually hot, cold, noisy etc. Work may be performed in small areas with a 3 ft. access.

- Constant contact with guests and fellow Team Members is required.

- Schedule could exceed 30 hours per week and may include overtime when approved by management

- Work varied shifts to include days, nights, weekends, and holidays

- Ability to be exposed to day life/nightlife environmental factors including but not limited to second-hand smoke, excessive noise, flashing/strobe lights, and stress levels related to interacting with guests in a fast-paced environment.


*Paid parking for all employees. 


This company participates in E-Verify. Please use the links below to view information on the E-Verify process and your rights in relation to E-Verify.

E-Verify Participation Poster

IER Right to Work Poster

This company is an Equal Opportunity Employer.

Employment Type: PART_TIME

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