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Test Center Jobs in Iowa (NOW HIRING)

MCI Careers

Remote Call Center Representative

Iowa, IA · Remote

$14.50 - $18.75/hr

We are hiring Remote Call Center Representatives to join our customer support team. This role is ... test. ----- POSITION RESPONSIBILITIES Key Responsibilities: * Answer inbound calls and respond to ...

MCI Careers

Remote Call Center Representative

Iowa, IA · Remote

$14.50 - $18.75/hr

We are hiring Remote Call Center Representatives to join our customer support team. This role is ... test. Key Responsibilities: * Answer inbound calls and respond to customer inquiries in a ...

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All JobsTest Center JobsTest Center Jobs in Iowa

Test Center information

See Iowa salary details

$7

$17

$46

How much do test center jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for test center in Iowa is $17.87, according to ZipRecruiter salary data. Most workers in this role earn between $11.37 and $18.37 per hour, depending on experience, location, and employer.

What is the difference between Test Center vs Testing Coordinator?

AspectTest CenterTesting Coordinator
CredentialsTypically requires certification in testing administration or related fieldsOften requires certification in testing management or project coordination
Work EnvironmentDedicated testing facilities, often in educational or corporate settingsOffice or administrative settings, coordinating testing schedules and staff
Employer & IndustryEducational institutions, certification bodies, corporate training centersEducational institutions, testing agencies, corporate HR departments
Search & Comparison IntentUnderstanding testing locations, administration, and setupManaging testing processes, scheduling, and staff coordination

The main difference is that a Test Center primarily focuses on providing physical locations and administering tests, while a Testing Coordinator manages the planning, scheduling, and overall coordination of testing activities. Both roles are essential in the testing industry but serve different functions within the testing process.

What are some common challenges faced by test center administrators, and how can they be managed effectively?

Test Center Administrators often face challenges such as managing high-stress testing environments, handling last-minute technical issues, and ensuring strict adherence to testing protocols. Balancing the needs of test-takers while maintaining security and integrity is crucial. Effective communication, strong organizational skills, and routine checks of equipment and procedures can help manage these challenges. Building a supportive rapport with both candidates and colleagues also contributes to a smoother testing experience.

What is a test center?

Test Centers are specialized facilities where standardized exams, certification tests, or assessments are administered in a secure and controlled environment. They are often used for educational, professional, or licensure purposes, and ensure that test-takers follow strict procedures to maintain the integrity of the exam. Test Centers may be operated by educational institutions, private companies, or testing organizations, and can offer both computer-based and paper-based testing.

What are the key skills and qualifications needed to thrive as a test center administrator, and why are they important?

To thrive as a Test Center Administrator, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with testing software platforms, secure browser systems, and basic computer troubleshooting is essential. Excellent customer service, problem-solving abilities, and the capacity to remain calm under pressure are vital soft skills. These capabilities ensure secure, efficient, and fair test administration, creating a positive experience for test-takers and maintaining the integrity of the testing process.
Test Center jobs near you
Infographic showing various Test Center job openings in Iowa as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,164 per year, or $17.9 per hour.

Referral Center Representative

UnityPoint Health

West Des Moines, IA • On-site

$14.75 - $18.25/hr

Full-time

Medical, Dental, Retirement, PTO

Posted 3 days ago

New

UnityPoint Health rating

7.3

Company rating: 7.3 out of 10

Based on 361 frontline employees who took The Breakroom Quiz

265th of 887 rated healthcare providers

Job description

UnityPoint Clinic

Referral Center Representative

Monday-Friday 8:00AM-5:00PM

Full Time Benefits

The Referral Center Representative is responsible for coordinating patient referrals, scheduling specialty exams, obtaining insurance pre-authorizations, and ensuring accurate documentation to ensure timely and accurate healthcare access. The role acts as a liaison between patients, healthcare providers, and third-party payers to facilitate seamless communication and care coordination.


At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.  

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few:   

  • Expect paid time off, parental leave, 401K matching and an employee recognition program.   
  • Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.  
  • Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.   

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.  

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. 

Find a fulfilling career and make a difference with UnityPoint Health.


  • Works on patient referrals by coordinating appointment scheduling and ensuring the timely and accurate processing of referral requests, initiating referrals within 24 hours on business days, and documenting all stages in Electronic Medical Records (EMR) systems.  
  • Coordinates and schedules specialty exams, diagnostic tests, and outpatient services as needed, ensuring proper authorization and documentation.  
  • Obtains and documents insurance pre-authorizations and approvals from Third-Party Payers (TPP) for services as required.  
  • Tracks and monitors referrals, ensuring proper documentation and follow-ups for injury cases, and maintains accurate referral reports for management. Acts as a liaison between patients, providers, employers, insurance companies, attorneys, and healthcare facilities to ensure seamless communication, care coordination, and timely notification of appointments and procedure instructions.  
  • Monitors and distributes incoming faxes, voicemails, and messages, forwarding them to appropriate personnel as required.  
  • Completes necessary forms and requisitions for referrals and diagnostic testing, ensuring accurate Current Procedural Terminology (CPT) / International Classification of Diseases, 10th Revision (ICD-10) coding for billing and insurance purposes.  
  • Maintains current knowledge of payer-specific prior authorization requirements, attending virtual workshops and reviewing updates from insurance providers.  
  • Registers patients, verifies demographic and insurance information, and assists scheduling of office staff to optimize patient flow.  
  • Supports quality improvement initiatives by tracking referral trends, identifying delays, and implementing workflow optimizations.  
  • Ensures adherence to the Health Insurance Portability and Accountability Act (HIPAA) regulations, maintaining patient confidentiality while handling sensitive information. 

Education: 

  • High School Diploma or equivalent required.

What UnityPoint Health employees say

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About UnityPoint Health

Sourced by ZipRecruiter

At UnityPoint Health, we provide care in nine regions throughout Illinois, Iowa, and Wisconsin. As the nation's fourth largest nondenominational health system in America, UnityPoint Health keeps people at the center of all we do. We are looking for dynamic and talented individuals to join our team. You'll find opportunities for every sized dream.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

West Des Moines, IA, US

Year founded

1995

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