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How much do terminix customer service jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for terminix customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Terminix Customer Service Representative, and why are they important?

To thrive as a Terminix Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center phone systems is typically required. Patience, active listening, and a positive attitude are essential soft skills for building rapport and resolving customer concerns. These skills ensure customer satisfaction, efficient service delivery, and a positive company reputation.

What are some common challenges faced by Terminix Customer Service representatives, and how are they supported in overcoming them?

Terminix Customer Service representatives often manage high call volumes and must address a range of customer concerns, from scheduling appointments to resolving service issues. A key challenge is handling upset customers while maintaining a positive, solution-oriented attitude. Representatives receive regular training, access to knowledge bases, and support from supervisors to help navigate complex situations. Team collaboration and ongoing feedback are emphasized to ensure continual skill development and job satisfaction.

What does a Terminix Customer Service representative do?

A Terminix Customer Service representative assists customers with questions and concerns about pest control services, schedules appointments, handles billing inquiries, and provides information about Terminix products. They serve as the main point of contact between customers and the company, ensuring a positive customer experience. Representatives may also address service issues, process payments, and help resolve complaints to maintain customer satisfaction.

What is the difference between Terminix Customer Service vs Terminix Pest Technician?

AspectTerminix Customer ServiceTerminix Pest Technician
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma; pest control certifications and licenses
Work EnvironmentOffice and customer interaction; phone and in-person supportFieldwork; on-site pest inspections and treatments
Employer & Industry UsageCustomer support roles within pest control industryPest control service delivery and treatment roles
Search & Comparison IntentCustomer service roles in pest controlPest control technician roles in pest control

Terminix Customer Service focuses on assisting customers, handling inquiries, and providing support, typically in an office setting. In contrast, Terminix Pest Technicians perform fieldwork, conducting pest inspections and applying treatments. Both roles are essential in the pest control industry but differ significantly in responsibilities, credentials, and work environment.

More about Terminix Customer Service jobs
What cities are hiring for Terminix Customer Service jobs? Cities with the most Terminix Customer Service job openings:
What states have the most Terminix Customer Service jobs? States with the most job openings for Terminix Customer Service jobs include:
What job categories do people searching Terminix Customer Service jobs look for? The top searched job categories for Terminix Customer Service jobs are:
Terminix Customer Service jobs near you
Infographic showing various Terminix Customer Service job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service & Collections Representative - Hendersonville

Customer Service & Collections Representative - Hendersonville

Terminix Service

Flat Rock, NC • On-site

$17.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Terminix rating

6.5

Company rating: 6.5 out of 10

Based on 116 frontline employees who took The Breakroom Quiz

18th of 31 rated pest control companies

Job description

Customer Service & Collections Representative

Location: Flat Rock NC (Work will be performed at this location)

Pay: $17.50/ hr. Starting Pay + Commission

Day shift schedule: Monday - Friday, 8:00 AM - 5:00 PM (no nights or weekends!)

Join our fast-paced team at Terminix Service Inc in Flat Rock, NC , where your people skills and drive make a real impact. We're looking for energetic professionals who thrive in a high-volume call environment and love helping customers while driving sales and results.

What You'll Do:

  • Handle a high volume of inbound and outbound calls with professionalism and urgency
  • Engage with customers to resolve account issues, collect payments, and offer solutions
  • Drive sales through strong product knowledge and persuasive communication
  • Maintain accurate records and follow up to ensure customer satisfaction

What We're Looking For:

  • Strong communication and negotiation skills
  • Experience in sales, collections, and/or customer service preferred
  • Comfortable working in a fast-paced, goal-driven environment
  • Reliable, positive, and ready to grow with us

Why Terminix Service Inc?

  • $17.50 /hr. starting pay + competitive commission structure
  • Full benefits package: Medical, dental, vision, FSA, life insurance, paid holidays, PTO, 401(k) with match, profit-sharing, and more
  • Paid training from day one - including travel and meals at no cost to you

ABOUT TERMINIX SERVICE, INC.

Terminix Service Inc, a family-owned company with over 80 years of history and 57 locations across SC, western NC, and GA. We provide exceptional Commercial & Residential Pest Control Services from 57 branches across South Carolina, western North Carolina, and the CSRA region of Georgia. We are recognized for being among the top 10 pest control companies in the country. We invest in the people and communities where our employees live and work. We are not just in the BUG business, we're in the PEOPLE business.

We believe in hiring extraordinary people and providing them with the opportunities and benefits that they need to reach both professional and personal success. As a family business, we know that our success comes from our people. Nearly half of our employees have worked with us for more than five years.

Apply Today

If you're energetic, customer-focused, and excited to help others while growing your career, we want to meet you! Fill out our quick 3-minute application and take the first step toward joining a team that values your skills and contributions.

Location: Flat Rock, NC (28731) Company: Terminix Service, Inc.

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