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Terminix Customer Service Jobs in Jackson, MS (NOW HIRING)

Termite Technician

Richland, MS · On-site

$15.50 - $19.25/hr

Interacting with customers and explaining services provided Essential Job Functions: * Tolerate a variety of environmental conditions, including seasonal weather, damp and/or dusty locations

Termite Technician

Jackson, MS

$15.75 - $19.50/hr

Interacting with customers and explaining services provided Essential Job Functions: * Tolerate a variety of environmental conditions, including seasonal weather, damp and/or dusty locations

Customer Service * Managing Self Formal Education, Qualifications or Training: High School GED Why Choose Us? A career with the Rentokil family of companies can be a professional trajectory filled ...

Pest Technician

Richland, MS · On-site

$16 - $20.50/hr

The primary purpose of this role is to perform our industry leading pest management services for residential customers. You will be responsible for identifying and eliminating pests from residential ...

Terminix Customer Service information

See Jackson, MS salary details

$8

$16

$23

How much do terminix customer service jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for terminix customer service in Jackson, MS is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $18.22 per hour, depending on experience, location, and employer.

What are some common challenges faced by Terminix Customer Service representatives, and how are they supported in overcoming them?

Terminix Customer Service representatives often manage high call volumes and must address a range of customer concerns, from scheduling appointments to resolving service issues. A key challenge is handling upset customers while maintaining a positive, solution-oriented attitude. Representatives receive regular training, access to knowledge bases, and support from supervisors to help navigate complex situations. Team collaboration and ongoing feedback are emphasized to ensure continual skill development and job satisfaction.

What are the key skills and qualifications needed to thrive as a Terminix Customer Service Representative, and why are they important?

To thrive as a Terminix Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center phone systems is typically required. Patience, active listening, and a positive attitude are essential soft skills for building rapport and resolving customer concerns. These skills ensure customer satisfaction, efficient service delivery, and a positive company reputation.

What is the highest paid customer service job?

In customer service, managerial roles such as Customer Service Manager or Director tend to have the highest salaries, often exceeding $70,000 annually, especially in large organizations. Specialized roles like Technical Support Managers or Customer Success Directors may earn higher compensation due to technical expertise and leadership responsibilities.

What does a Terminix Customer Service representative do?

A Terminix Customer Service representative assists customers with questions and concerns about pest control services, schedules appointments, handles billing inquiries, and provides information about Terminix products. They serve as the main point of contact between customers and the company, ensuring a positive customer experience. Representatives may also address service issues, process payments, and help resolve complaints to maintain customer satisfaction.

How much does Terminix pay weekly?

Terminix customer service representatives typically earn an hourly wage, which can translate to approximately $300 to $400 per week based on full-time hours. Pay rates may vary depending on location, experience, and overtime opportunities, and employees often receive additional benefits such as training and support tools.

What is the difference between Terminix Customer Service vs Terminix Pest Technician?

AspectTerminix Customer ServiceTerminix Pest Technician
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma; pest control certifications and licenses
Work EnvironmentOffice and customer interaction; phone and in-person supportFieldwork; on-site pest inspections and treatments
Employer & Industry UsageCustomer support roles within pest control industryPest control service delivery and treatment roles
Search & Comparison IntentCustomer service roles in pest controlPest control technician roles in pest control

Terminix Customer Service focuses on assisting customers, handling inquiries, and providing support, typically in an office setting. In contrast, Terminix Pest Technicians perform fieldwork, conducting pest inspections and applying treatments. Both roles are essential in the pest control industry but differ significantly in responsibilities, credentials, and work environment.

How do Terminix employees get paid?

Terminix customer service employees are typically paid through direct deposit or check on a regular pay schedule, such as biweekly or monthly. Compensation may include base pay, commissions, or bonuses depending on the role and performance. Employees often need to submit timesheets or work logs to ensure accurate payment.

How long does it take to get hired at Terminix?

The hiring process for a Terminix Customer Service position typically takes a few weeks, including application review, interviews, and background checks. Timelines can vary based on the volume of applicants and the company's staffing needs.
Infographic showing various Terminix Customer Service job openings in Jackson, MS as of July 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% In-person job distribution, with an average salary of $34,071 per year, or $16.4 per hour.

Termite Technician

Terminix

Richland, MS • On-site

$15.50 - $19.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago


Rentokil rating

6.9

Company rating: 6.9 out of 10

Based on 119 frontline employees who took The Breakroom Quiz

15th of 34 rated pest control companies


Job description

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!

For more information about our benefits, see below!

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

What do our Termite Technicians do?

Termite Technicians use their expertise to play a role in protecting customers properties from wood destroying organisms. As a Termite Technician you are the first line of defense in preserving and safeguarding customers' properties. The inspections, prevention, and treatment services that you provide will create peace of mind and comfort for our customers.

Responsibilities include but are not limited to the following:

  • Identify customer's termite problems and have knowledge of termite behaviors and habits to determine remedial steps

  • Perform termite treatment services safely and according to company guidelines and standard practices

  • Applying anti-termite treatments to structures according to schedule, safety procedures and label instructions.

  • Communicate to the customer critical conditions that are conducive to termite activity discuss procedures and structural modifications, which may be supplemental to treatment process

  • Verifying that job specifications are appropriate for each work order

  • Operate and maintain service vehicles and equipment

  • Completing production forms documenting services provided

  • Interacting with customers and explaining services provided

Essential Job Functions:

  • Tolerate a variety of environmental conditions, including seasonal weather, damp and/or dusty locations

  • Prepare the job site for treatment

  • Enter and exit structures and crawl spaces; climb over and on top of structures; ascend and descend stairs and ladders

  • You need to be comfortable working 20 feet up on a ladder along with working in small confined spaces.

  • General laborer, carpentry, cement, roofing, gutter and attic experience is plus

  • Ability to work on a roofs and high areas

  • Lots of moving around - regularly sitting, climbing, balancing, stooping, kneeling, crouching, and crawling, up and down stairs, ladders, scaffolding, ramps, and poles

  • You'll need to wear personal protective equipment (PPE), like an OSHA-compliant respirator, and you'll need to be okay with regularly working in confined spaces, narrow aisles, or passageways (anywhere the critters live)

What do you need?

  • Clean shaven face- for safety reasons (rebreathers have to be able to seal your face)

  • High school diploma or GED

  • Must possess a valid driver's license from state of residence (Company vehicle and gas card provided)

  • At least 1 years of customer service, experience in termite control is a plus

  • Strong attention to detail and willingness to learn

  • Be flexible with working hours, Monday-Friday and Saturdays as needed

  • Licenses/certificates as required by federal, state, and/or local regulations (covered by us)

  • Basic math skills - add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. You'll need to be able to follow instructions for mixing on product labels.

** Applicants with a background in Home Services , Handyman expeirence or Construction and previous pest control experience are encouraged to apply or if you have a has a great work history and customer service skills.
#ZipRTX

Why Choose Us?
A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.
Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.
Click here to read more about our Total Rewards Program which includes:
Professional and Personal Growth

  • Multiple avenues to grow your career

  • Training and development programs available

  • Tuition Reimbursement benefits (for FT Colleagues)


Health and Wellness

  • Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1

  • Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more


Savings and Retirement

  • 401(k) retirement plan with company-matching contributions

Work-Life Balance

  • Vacation days & sick days

  • Company-paid holidays & floating holidays

  • A company mindset that prioritizes health, safety, and flexibility


We are looking for individuals who want to make a difference where our customers live and work. Is that you?

This company is a Drug Free workplace.

Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.

California residents click here to review your privacy rights.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.


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About Rentokil

Sourced by ZipRecruiter

Rentokil is the most recognised commercial pest control brand in the world, offering a greater global reach than any other. We provide innovative services and solutions in over 80 countries across 1,800 local branches, employing over 19,000 qualified pest control specialists Our mission is to protect people and enhance lives by providing pest control services that ensure public health and protect the environment through energy efficient and sustainable solutions. We offer a complete range of services for commercial and residential properties, including common pests such as rodents, flies, stored product insects, biting insects and birds to other kinds of wildlife. Driven by customer-centric innovation, our pest control solutions incorporate both preventative and responsive strategies to enhance protection for your business sector through a consistent, continuous pest management programme.

Industry

Environmental quality programs administration

Company size

10,000+ Employees

Headquarters location

Reading, PA, US

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