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Terminal Operations Manager Jobs in Freeport, IL

dbi

Alterations Customer Service Representative

Rockford, IL · On-site

$16 - $21.75/hr

Use all systems to manage the customer flow to deliver five-star customer experience. * Meet all ... includes all operational checklist task and meeting customers emotional and practical needs.

dbi

Alterations Customer Service Representative

Rockford, IL · On-site

$16 - $21.75/hr

Use all systems to manage the customer flow to deliver five-star customer experience. * Meet all ... includes all operational checklist task and meeting customers emotional and practical needs.

dbi

Seamstress Tailor Sewist

Rockford, IL · On-site

$16.25 - $20.25/hr

Use all systems to manage the customer flow to deliver five-star customer experience. * Maintain ... includes all operational checklist task and meeting customers emotional and practical needs.

dbi

Seamstress Tailor Sewist

Rockford, IL · On-site

$16.25 - $20.25/hr

Use all systems to manage the customer flow to deliver five-star customer experience. * Maintain ... includes all operational checklist task and meeting customers emotional and practical needs.

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All JobsTerminal Operations JobsTerminal Operations Manager JobsTerminal Operations Manager Jobs in Freeport, IL

Terminal Operations Manager information

See Freeport, IL salary details

$31K

$65.9K

$119.4K

How much do terminal operations manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for terminal operations manager in Freeport, IL is $65,897.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $73,300.00 per year, depending on experience, location, and employer.

What is a terminal operations manager?

A Terminal Operations Manager oversees the daily operations of a transportation or logistics terminal, ensuring efficiency, safety, and compliance with regulations. They manage staff, coordinate shipments, monitor equipment maintenance, and optimize workflow to minimize delays. This role requires strong leadership, problem-solving skills, and knowledge of industry standards. Their goal is to maintain smooth and cost-effective terminal operations while meeting customer and business demands.

What are the key skills and qualifications needed to thrive in the terminal operations manager position, and why are they important?

To thrive as a Terminal Operations Manager, you need expertise in logistics, supply chain management, and operational leadership, often backed by a related degree and several years of industry experience. Familiarity with terminal management systems, safety regulations, and certifications such as OSHA or DOT compliance are typically required. Exceptional organizational skills, problem-solving abilities, and effective communication help you excel in coordinating diverse teams and resolving operational issues. These skills and qualifications are crucial for ensuring efficient terminal operations, maintaining safety standards, and meeting business and customer expectations.

What are the typical day-to-day responsibilities of a terminal operations manager?

As a Terminal Operations Manager, your daily responsibilities include overseeing cargo handling, scheduling and dispatching shipments, ensuring compliance with safety protocols, and managing terminal staff. You'll regularly collaborate with logistics coordinators, transportation providers, and maintenance teams to keep operations running smoothly. Monitoring key performance indicators, troubleshooting operational bottlenecks, and conducting safety briefings are also common parts of the role. This dynamic environment demands adaptability and proactive decision-making, making each day varied and engaging.

What is the average salary for a terminal operations manager?

The average salary for a terminal operations manager in the United States typically ranges from $70,000 to $120,000 per year, depending on experience, location, and the size of the facility. Many roles also include benefits such as health insurance and retirement plans, and require skills in logistics, safety compliance, and operational management.
What are popular job titles related to Terminal Operations Manager jobs in Freeport, IL? For Terminal Operations Manager jobs in Freeport, IL, the most frequently searched job titles are:
What job categories do people searching Terminal Operations Manager jobs in Freeport, IL look for? The top searched job categories for Terminal Operations Manager jobs in Freeport, IL are:
What cities near Freeport, IL are hiring for Terminal Operations Manager jobs? Cities near Freeport, IL with the most Terminal Operations Manager job openings:
Terminal Operations Manager jobs near you
Infographic showing various Terminal Operations Manager job openings in Freeport, IL as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $65,897 per year, or $31.7 per hour.

Alterations Customer Service Representative

dbi

Rockford, IL • On-site

$16 - $21.75/hr

Other

Re-posted 20 days ago

Job description

The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing tasks that contribute to providing superior customer service. The (CSR) is responsible for providing an A+ customer experience to David’s Bridal customers S/he reports to the Store Manager. The Alterations CSR is responsible for task that may include welcoming and servicing customers, making appointments, answering phones, pressing garments, and/or ensuring that items are ready for pickups.
Essential Job Functions:

  • Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicates clearly and concisely adapting style to suit customers by problem solving, excellent phone skills and resolving conflict.
  • Use all systems to manage the customer flow to deliver five-star customer experience.
  • Meet all service vows including, Prepare, Welcome, Meet Needs & Be There for all customers, includes all operational checklist task and meeting customers emotional and practical needs.
  • Responsible for providing an exceptional service experience to multiple customers at one time and contributes to the store achievement of Five-Star Customer Service. Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.
  • Effectively communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations.
  • Promote all alterations services and personalization options.
  • Maintain store-standards (clean, organized, promotional readiness, store recovery) to support a flawless shopping experience.
  • Maintain high dress code standards as required by the Dress Code policy.
  • Greet and escort all alterations customers to and from alterations for appointments.
  • Press, steam, and spot clean all merchandise.
  • Follows quality control guidelines and inspects all garments altered/steamed/pressed to verify pristine condition before final delivery to customer.
  • Build long-term relationships to meet and exceed customer satisfaction and loyalty.
  • Support inventory management by processing special orders, pick-ups and first quality standards for all merchandise.
  • Supports all cash wrap behaviors and processes transactions with accuracy to make sure every customer feels celebrated.
  • Seeks assistance from the Alterations Manager to address customer issues that s/he is not able to resolve.
  • Maintains a clean and well-organized alterations room.
  • Performs duties and tasks as assigned by store management.

Physical Demands:

  • While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; ability to bend, twist and stand; move throughout the store; and talk to and hear customers. Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls. Manual dexterity to sew an perform fittings to David’s Bridal standards, as needed. Ability to lift/and or move up to 10 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices and phones for long periods of time.

Education & Credentials:

  • High school diploma or equivalent degree
  • 1-2 years prior retail experience in an apparel or specialty store environment.
  • Prior sewing experience is helpful.
  • Prior experience with computerized POS (Point of Sale) system

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