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Terminal Operations Manager Jobs in Florence, MA

dbi

Alterations Specialist

West Springfield, MA · On-site

$16.25 - $20.25/hr

Use all systems to manage the customer flow to deliver five-star customer experience. * Maintain ... includes all operational checklist task and meeting customers emotional and practical needs.

dbi

Alterations Specialist

West Springfield, MA · On-site

$16.25 - $20.25/hr

Use all systems to manage the customer flow to deliver five-star customer experience. * Maintain ... includes all operational checklist task and meeting customers emotional and practical needs.

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Terminal Operations Manager information

See Florence, MA salary details

$33K

$70.2K

$127.2K

How much do terminal operations manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for terminal operations manager in Florence, MA is $70,186.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,600.00 and $78,100.00 per year, depending on experience, location, and employer.

What is a terminal operations manager?

A Terminal Operations Manager oversees the daily operations of a transportation or logistics terminal, ensuring efficiency, safety, and compliance with regulations. They manage staff, coordinate shipments, monitor equipment maintenance, and optimize workflow to minimize delays. This role requires strong leadership, problem-solving skills, and knowledge of industry standards. Their goal is to maintain smooth and cost-effective terminal operations while meeting customer and business demands.

What are the typical day-to-day responsibilities of a terminal operations manager?

As a Terminal Operations Manager, your daily responsibilities include overseeing cargo handling, scheduling and dispatching shipments, ensuring compliance with safety protocols, and managing terminal staff. You'll regularly collaborate with logistics coordinators, transportation providers, and maintenance teams to keep operations running smoothly. Monitoring key performance indicators, troubleshooting operational bottlenecks, and conducting safety briefings are also common parts of the role. This dynamic environment demands adaptability and proactive decision-making, making each day varied and engaging.

What are the key skills and qualifications needed to thrive in the terminal operations manager position, and why are they important?

To thrive as a Terminal Operations Manager, you need expertise in logistics, supply chain management, and operational leadership, often backed by a related degree and several years of industry experience. Familiarity with terminal management systems, safety regulations, and certifications such as OSHA or DOT compliance are typically required. Exceptional organizational skills, problem-solving abilities, and effective communication help you excel in coordinating diverse teams and resolving operational issues. These skills and qualifications are crucial for ensuring efficient terminal operations, maintaining safety standards, and meeting business and customer expectations.

How much do terminal operations managers make in the US?

Terminal operations managers in the US typically earn an average salary between $70,000 and $120,000 annually, depending on experience, location, and the size of the facility. They oversee daily terminal activities, coordinate logistics, and ensure safety compliance, often requiring strong leadership and operational skills.

What cities near Florence, MA are hiring for Terminal Operations Manager jobs?

Cities near Florence, MA with the most Terminal Operations Manager job openings:

Terminal Operations Manager jobs near you
Infographic showing various Terminal Operations Manager job openings in Florence, MA as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $70,186 per year, or $33.7 per hour.

Alterations Specialist

dbi

West Springfield, MA • On-site

$16.25 - $20.25/hr

Full-time

Re-posted 27 days ago

Job description

Alterations Specialists are responsible for completing all fittings and alterations to the high standards of David’s Bridal and reports to the Store Manager. S/he is responsible for exemplifying friendly, knowledgeable, and technical expertise and providing superior customer service. Alterations Specialists are members of the store team and demonstrate the value and qualities of the David’s Bridal brand.
Essential Job Functions:   

  • Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicates clearly and concisely adapting style to suit customers by problem solving, excellent phone skills and resolving conflict.
  • Use all systems to manage the customer flow to deliver five-star customer experience. 
  • Maintain all service levels by being Prepared, Welcoming, Meet the Needs & Be There for all our customers, this includes all operational checklist task and meeting customers emotional and practical needs. 
  • Responsible for providing an exceptional service experience to multiple customers at one time.  Plus contribute to the store achievement of Five-Star Customer Service. 
  • Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team. 
  • Communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations. Promote all alteration services and personalization options.
  • Assists stylists in closing sales by consulting with customers regarding gown fit and customization. 
  • Maintain store-standards to support a flawless shopping experience.
  • Maintain a high standard of dress that complies with the Dress Code Policy.
  • Greets and escorts all alterations customers to and from alterations appointments.
  • Maintains quality control guidelines and inspects all garments altered/steamed/pressed to verify pristine condition before final delivery to customer.
  • Responds promptly to all customer questions by providing product and service information. 
  • Builds long-term relationships with customers to meet and exceed customer satisfaction and loyalty.
  • Maintains inventory management by processing special orders pick-ups and ensuring first quality standards for all merchandise.
  • Ensure that alteration pricing is at company standards. 
  • Manage all alterations, fittings and sewing, steaming, pressing and spot cleaning of garments to company standards.  
  • Resolve customer service issues in a swift and effective manner that complies with company guidelines. 
  • Supports all cash wrap behaviors and processes transactions with accuracy to make every customer feel celebrated. 
  • Maintain the alterations room so that it is consistently clean and well-organized.
  • Performs duties and tasks as assigned by store management.

 Physical Demands:

  • While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; ability to bend, twist and stand; move throughout the store; and talk to and hear customers. Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls. Manual dexterity to sew and perform fittings to David’s Bridal standards, as needed.  Ability to lift/and or move up to 10 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices and phones for long periods of time. 

Education & Credentials:

  • High school diploma or equivalent degree
  • 1-2 years prior retail experience in an apparel or specialty store environment. 
  • Prior sewing experience required, preferably in bridal and/or special occasion production environment. 
  • Prior experience with computerized POS (Point of Sale) system is a plus.

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