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Terminal Operations Coordinator Jobs in Chelsea, MA

Saia

Customer Care Specialist II

Boston, MA · On-site

$23.10 - $28.15/hr

Coordinates with terminal operations to optimize pickup and delivery times based on customer needs. * Confirms delivery availability with dispatch and addresses scheduling conflicts. * Prepares and ...

Saia LTL Freight

Customer Care Specialist II

Boston, MA · On-site

$23.10 - $28.15/hr

Coordinates with terminal operations to optimize pickup and delivery times based on customer needs. * Confirms delivery availability with dispatch and addresses scheduling conflicts. * Prepares and ...

JSM & ASSOC LLC

Terminal Supervisor

East Boston, MA · On-site

$93K/yr

Manage the day-to-day operations of 3 or more employees, to ensure maintenance schedules are met in ... Coordination of safety matters with Company Safety Officer * Maintain site morale and customer ...

JSM & ASSOC LLC

Terminal Supervisor

East Boston, MA · On-site

$93K/yr

Manage the day-to-day operations of 3 or more employees, to ensure maintenance schedules are met in ... Coordination of safety matters with Company Safety Officer * Maintain site morale and customer ...

Saia

Customer Care Specialist II

North Reading, MA · On-site

$23.10 - $28.15/hr

Coordinates with terminal operations to optimize pickup and delivery times based on customer needs. * Confirms delivery availability with dispatch and addresses scheduling conflicts. * Prepares and ...

Saia

Customer Care Specialist II

Boston, MA · On-site

$23.10 - $28.15/hr

Coordinates with terminal operations to optimize pickup and delivery times based on customer needs. * Confirms delivery availability with dispatch and addresses scheduling conflicts. * Prepares and ...

loomis

Branch Manager

Wakefield, MA · On-site

$90K - $100K/yr

Oversight and coordination of route, dispatch, vault, and terminal operations through respective managers/supervisors. * Oversight and coordination of maintenance of vehicles, forklifts, and other ...

loomis

Branch Manager

Wakefield, MA · On-site

$90K - $100K/yr

Oversight and coordination of route, dispatch, vault, and terminal operations through respective managers/supervisors. * Oversight and coordination of maintenance of vehicles, forklifts, and other ...

loomis

Branch Manager

Wakefield, MA · On-site

$90K - $100K/yr

Oversight and coordination of route, dispatch, vault, and terminal operations through respective managers/supervisors. * Oversight and coordination of maintenance of vehicles, forklifts, and other ...

loomis

Branch Manager

Wakefield, MA · On-site

$90K - $100K/yr

Oversight and coordination of route, dispatch, vault, and terminal operations through respective managers/supervisors. * Oversight and coordination of maintenance of vehicles, forklifts, and other ...

loomis

Branch Manager

Wakefield, MA

$90K - $100K/yr

Oversight and coordination of route, dispatch, vault, and terminal operations through respective managers/supervisors. * Oversight and coordination of maintenance of vehicles, forklifts, and other ...

loomis

Branch Manager

Wakefield, MA · On-site

$90K - $100K/yr

Oversight and coordination of route, dispatch, vault, and terminal operations through respective managers/supervisors. * Oversight and coordination of maintenance of vehicles, forklifts, and other ...

loomis

Branch Manager

Wakefield, MA · On-site

$90K - $100K/yr

Oversight and coordination of route, dispatch, vault, and terminal operations through respective managers/supervisors. * Oversight and coordination of maintenance of vehicles, forklifts, and other ...

Loomis Armored US, LLC

Branch Manager

Wakefield, MA

$90K - $100K/yr

Oversight and coordination of route, dispatch, vault, and terminal operations through respective managers/supervisors. * Oversight and coordination of maintenance of vehicles, forklifts, and other ...

Loomis

Branch Manager

Wakefield, MA · On-site

$90K - $100K/yr

Oversight and coordination of route, dispatch, vault, and terminal operations through respective managers/supervisors. * Oversight and coordination of maintenance of vehicles, forklifts, and other ...

Loomis US

Branch Manager

Wakefield, MA · On-site

$90K - $100K/yr

Oversight and coordination of route, dispatch, vault, and terminal operations through respective managers/supervisors. * Oversight and coordination of maintenance of vehicles, forklifts, and other ...

New

Scan-Group

FCL Export/Import Coordinator

Braintree, MA · On-site

$21 - $25/hr

Operations Employment Type: Full Time Location: Braintree, MA Reporting To: Christopher Barry ... Communicate proactively with Steamship lines, terminal operators, drayage carriers, overseas agents ...

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All JobsTerminal Operations JobsTerminal Operations Coordinator JobsTerminal Operations Coordinator Jobs in Chelsea, MA

Terminal Operations Coordinator information

See Chelsea, MA salary details

$15

$26

$41

How much do terminal operations coordinator jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for terminal operations coordinator in Chelsea, MA is $26.91, according to ZipRecruiter salary data. Most workers in this role earn between $21.44 and $30.29 per hour, depending on experience, location, and employer.

What is a terminal operations coordinator?

Terminal Operations Coordinators are professionals responsible for overseeing and managing the day-to-day activities at transportation terminals, such as ports, airports, or freight depots. Their duties typically include coordinating the movement of cargo or passengers, ensuring compliance with safety and regulatory standards, and communicating with staff, clients, and third-party vendors. They play a vital role in optimizing terminal efficiency, resolving operational issues, and maintaining smooth logistics operations. This position often requires strong organizational and problem-solving skills, as well as knowledge of transportation and logistics procedures.

What are the key skills and qualifications needed to thrive as a terminal operations coordinator?

To thrive as a Terminal Operations Coordinator, you need knowledge of logistics operations, inventory management, and safety regulations, usually supported by a relevant degree or experience in transportation or supply chain management. Familiarity with terminal management systems, warehouse management software, and safety compliance certifications like OSHA are commonly required. Strong organizational skills, attention to detail, and effective communication abilities set top candidates apart. These competencies ensure smooth terminal operations, regulatory compliance, and efficient coordination among teams and stakeholders.

What are some common challenges terminal operations coordinators face, and how can they effectively address them?

Terminal Operations Coordinators often encounter challenges such as managing tight schedules, coordinating with multiple teams, and ensuring compliance with safety and regulatory standards. Effective communication and strong organizational skills are key to handling these situations. Building good relationships with staff, maintaining clear documentation, and staying updated on industry regulations can help coordinators resolve issues efficiently and keep terminal operations running smoothly.

What is the difference between Terminal Operations Coordinator vs Terminal Supervisor?

AspectTerminal Operations CoordinatorTerminal Supervisor
ResponsibilitiesCoordinates daily terminal activities, manages schedules, and ensures safety complianceOversees terminal staff, manages operations, and enforces safety protocols
Required CredentialsTypically a high school diploma or equivalent; some roles prefer certifications in logistics or safetyHigh school diploma or equivalent; often requires experience in terminal or logistics operations
Work EnvironmentOffice-based with on-site coordination; fast-paced terminal settingPrimarily on-site supervision within the terminal environment
Industry UsageCommonly used in shipping, logistics, and transportation companiesWidely used in port, shipping, and freight terminal operations

The main difference is that the Terminal Operations Coordinator focuses on coordinating and scheduling activities, while the Terminal Supervisor manages staff and enforces safety and operational standards. Both roles are essential for smooth terminal operations but differ in scope and responsibilities.

How much do terminal operations coordinators make in the US?

Terminal operations coordinators in the US typically earn between $45,000 and $75,000 annually, depending on experience, location, and the size of the facility. Salaries may also include benefits such as health insurance and retirement plans, and the role often requires knowledge of logistics, safety protocols, and operational management tools.

What does a terminal operations coordinator do?

A terminal operations coordinator manages the daily activities of a transportation or shipping terminal, overseeing cargo handling, equipment operation, and safety procedures. They coordinate schedules, ensure compliance with regulations, and communicate with staff and clients to maintain efficient terminal operations.

What job categories do people searching Terminal Operations Coordinator jobs in Chelsea, MA look for?

The top searched job categories for Terminal Operations Coordinator jobs in Chelsea, MA are:

What cities near Chelsea, MA are hiring for Terminal Operations Coordinator jobs?

Cities near Chelsea, MA with the most Terminal Operations Coordinator job openings:

Terminal Operations Coordinator jobs near you

Customer Care Specialist II

Saia

Boston, MA • On-site

$23.10 - $28.15/hr

Other

Posted 15 days ago

Job description

Ready To Go Further?

Saia is a different kind of logistics and transportation company. We do things the right way. You'll see it in our commitment to our people, customers, and community. You'll feel it in the support you get on day one – from leadership and from your team. A job with Saia is packed with opportunity – from learning new skills and advancing to competitive compensation and great benefits. It's all here and it's exactly what going further is all about.

Position Summary

Provides support to customers and terminal operations by managing communications and coordinating service activities. Delivers accurate documentation and timely assistance to strengthen customer relationships and improve operational efficiency.

Major Tasks and Responsibilities
  • Handles inbound calls and emails, schedules appointments, and addresses inquiries on orders and deliveries.
  • Coordinates with terminal operations to optimize pickup and delivery times based on customer needs.
  • Confirms delivery availability with dispatch and addresses scheduling conflicts.
  • Prepares and reviews dispatch paperwork for accuracy and completeness.
  • Supports billing and data entry while maintaining accurate terminal records.
  • Conducts driver check-ins to verify delivery performance and address service issues.
  • Responds to customer requests across multiple channels to resolve issues and deliver satisfaction.
  • Monitors service activities, identifies potential problems, and takes corrective action to maintain quality.
Minimum Qualifications
  • Must be at least 18 years of age.
  • High school diploma or GED.
  • Authorized to work in the United States.
  • Read, write, communicate and comprehend the English language in order to perform the various tasks of the job, including but not limited to: converse with co-workers and members of the general public, including customers; understand oral and written instructions as well as governmental regulations; respond to questions and inquiries from management and government representatives; and accurately complete various documents, reports and records required of the position.
Preferred Qualifications
  • 2+ years of transportation, customer service, or related experience.
  • Working knowledge of Microsoft Office.
Work Conditions and Physical Demands

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Works primarily in a terminal office environment with frequent computer and phone use.
  • Sits for extended periods while performing data entry and administrative tasks.
  • Walks through warehouse and dock areas as needed, with exposure to noise, dust, and varying temperatures.
  • Communicates regularly with drivers, coworkers, and customers in person, by phone, and electronically.
  • Occasionally lifts or carries office supplies or small packages up to 20 pounds.
  • May be required to wear safety gear such as high-visibility vests, hearing protection, or safety footwear in operational areas.
  • Work hours may extend beyond the standard schedule during peak periods or to resolve service issues.

Pay Rate: $23.10 - $28.15 per hour, based on experience

Benefits

At Saia, your success is our success! That's why we work hard to provide you with what you need to build an awesome career. We are committed to rewarding superior employee performance so that when you work hard, your achievements won't go unnoticed.

Saia is an Equal Opportunity Employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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