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Terminal Agency Coordinator Jobs in New York (NOW HIRING)

Tutor Perini

BIM Coordinator

New York, NY · On-site

$100K - $125K/yr

NO STAFFING AGENCY CANDIDATES WILL BE CONSIDERED FOR THIS POSITION*** ***Applicants must be ... Tutor Perini Corporation is seeking a BIM Coordinator to join our Midtown Bus Terminal project at ...

Tutorperini

BIM Coordinator

New York, NY

$100K - $125K/yr

NO STAFFING AGENCY CANDIDATES WILL BE CONSIDERED FOR THIS POSITION*** ***Applicants must be ... Tutor Perini Corporation is seeking a BIM Coordinator to join our Midtown Bus Terminal project at ...

RXR

Project Executive

New York, NY

... Terminal (office, ultra-luxury hotel, amenities, and major transit improvements). Overall ... Transit and agency coordination * Interface daily with MTA/New York City Transit stakeholders ...

RXR

Project Executive

New York, NY · On-site

... Terminal (office, ultra-luxury hotel, amenities, and major transit improvements). Overall ... Transit and agency coordination * Interface daily with MTA/New York City Transit stakeholders ...

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Terminal Agency Coordinator information

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$14

$27

$47

How much do terminal agency coordinator jobs pay per hour?

As of May 28, 2026, the average hourly pay for terminal agency coordinator in New York is $27.23, according to ZipRecruiter salary data. Most workers in this role earn between $20.77 and $30.00 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Terminal Agency Coordinator, and why are they important?

To thrive as a Terminal Agency Coordinator, you need a thorough understanding of criminal justice systems, data entry, and compliance protocols, often requiring a background in law enforcement or public safety administration. Familiarity with the National Crime Information Center (NCIC) systems, state-level databases, and relevant certifications such as NCIC Terminal Agency Coordinator certification is typically required. Attention to detail, organizational skills, and the ability to communicate effectively with law enforcement personnel are vital soft skills. These competencies ensure the accuracy and security of sensitive data, maintain regulatory compliance, and support efficient information sharing within and across agencies.

How does a Terminal Agency Coordinator typically collaborate with other departments within a transportation or logistics company?

A Terminal Agency Coordinator often serves as a central point of communication between terminal staff, drivers, dispatchers, customer service, and operations managers. They coordinate schedules, manage shipment documentation, and resolve issues to ensure smooth daily operations. Collaboration is key, as they must relay real-time information about freight status, delays, or special requirements to all relevant stakeholders. This cross-functional teamwork helps maintain efficiency and customer satisfaction within the terminal environment.

What is a Terminal Agency Coordinator?

A Terminal Agency Coordinator (TAC) is a designated person responsible for overseeing the use, security, and compliance of criminal justice information systems within an agency, such as the National Crime Information Center (NCIC) or state CJIS systems. The TAC ensures that all users are properly trained, that policies and protocols are followed, and that access to sensitive information is monitored and reported as required. They serve as the primary point of contact between their agency and state or federal entities regarding information system use and audits. Their role is crucial for maintaining the integrity and security of law enforcement data.

What is the difference between Terminal Agency Coordinator vs Terminal Operations Specialist?

AspectTerminal Agency CoordinatorTerminal Operations Specialist
CredentialsRelevant certifications, possibly including transportation or logistics certificationsSimilar certifications, often including safety and logistics credentials
Work EnvironmentOffice and terminal settings, coordinating agency activitiesOperational sites, overseeing terminal functions
Employer & IndustryTransportation companies, ports, logistics firmsShipping companies, ports, freight carriers

The Terminal Agency Coordinator and Terminal Operations Specialist roles share similar credentials and work environments within the transportation and logistics industry. While the Coordinator focuses on agency coordination and administrative tasks, the Specialist emphasizes operational oversight. Both roles are essential for smooth terminal operations and are often searched together by industry professionals.

What are popular job titles related to Terminal Agency Coordinator jobs in New York? For Terminal Agency Coordinator jobs in New York, the most frequently searched job titles are:
What job categories do people searching Terminal Agency Coordinator jobs in New York look for? The top searched job categories for Terminal Agency Coordinator jobs in New York are:
What cities in New York are hiring for Terminal Agency Coordinator jobs? Cities in New York with the most Terminal Agency Coordinator job openings:
Terminal Agency Coordinator jobs near you
Infographic showing various Terminal Agency Coordinator job openings in New York as of May 2026, with employment types broken down into 92% Full Time, 6% Part Time, and 2% Contract. Highlights an 92% Physical, 4% Hybrid, and 4% Remote job distribution, with an average salary of $56,642 per year, or $27.2 per hour.
Terminal Operations Specialist

Terminal Operations Specialist

LaGuardia Gateway Partners

Flushing, NY

Other

Posted 24 days ago

Job description

Job Summary:
The Terminal Operations Specialist monitors and coordinates daily tasks that are intended to ensure the safe and efficient movement of passengers throughout the terminal while also emphasizing commitment to providing a world-class guest experience. Responsibilities include trouble-shooting service level failures, monitoring critical systems, responding to calls and conducting terminal and safety inspections. The focus of this role is to support the Terminal B operation by attending to the requests and concerns of airport tenants, staff, customers, and government agencies. It further includes oversight facilities-related contract management. This role reports to the Operations Manager and requires the ability to work autonomously while exercising sound judgment with a focus on operational excellence.
Major Duties and Responsibilities:
  • Working with personnel and programs to enhance the airport terminal and curbside operations, ensuring safe and efficient flow of passengers through the terminal facilities while promoting a world-class guest experience.
  • Establishes strong working relationships and effectively liaisons with all stakeholders, including airlines, tenants, business partners and government agencies.
  • Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance while encouraging Terminal B brand standards are adhered to.
  • Utilizes the terminal inspection program, performance measurement tools and standards to improve overall performance and guest experience. Continually monitors and analyzes data on area of responsibilities and makes recommendations on process improvement.
  • Directs and monitors daily performance of company subcontractors.
  • Supports Terminal B rules and regulations by reinforcing the Terminal B Breach of Rules program (TBBOR).
  • Directs guest service efforts of partners and subcontractors during periods of irregular operations.
  • Monitors daily allocation of common-use resources; troubleshooting scheduling conflicts as they arise while maintaining a strong focus on guest experience.
  • Supports the snow team during winter operations.
  • Responds to incidents/accidents and conducts investigations/completes related reports as necessary. This includes, but is not limited to, in-person response to potential security breaches within program guidelines.
  • Coordinates with the Port Authority, airlines, tenants and operations personnel in emergency situations.
  • Dispatch LGP staff and support teams including vendors.
  • Respond to a high volume of emails, phone calls and two-way radio communication to support established communication plan.
    • Appropriately escalate support/service requests as needed.
    • Generate and track work orders in Computerized Maintenance Management System (CMMS).
  • Monitors site systems, assesses trends, investigates abnormalities, and may coordinate corrective action.
  • Monitors and operates security access system and coordinates response appropriately.
  • Monitors CCTV surveillance cameras for activity and initiates security response when necessary.
  • Maintains a daily log of terminal activities including appropriate details for situations that may require follow up.
  • Prepares various reports for internal and external stakeholders as required.
  • Communicate effectively to ensure priorities are understood and acted upon, with clear turnover for continuity across shifts.
  • Assists the operations management team with the onboarding and training of newly hired team members.
  • Acts in the position of On-Duty Terminal Operations Manager if required.
Qualifications
  • Knowledge of SMS
  • Operations background preferred
  • Customer Service focused
  • Excellent computer skills
  • Presentation skills
  • Excellent written and oral communication skills
  • Ability to work in a high-pressure environment
  • Facilities knowledge
  • Routinely carries/lifts, moves, transports and positions items weighing up to 50 pounds
  • Ability to remain on your feet for several hours at a time.
  • Ability to multi-task
  • Strong decision-making skills
  • Critical Thinking
  • Project and time management skills
  • Ability to work collaboratively with others to solve issues.
Education and Experience
  • Bachelor's degree (aviation major a plus), or equivalent relevant experience
  • 3 years of Operations experience in the hospitality field or an aviation or airport setting
  • Experience working effectively in a regulated environment
  • Knowledgeable in airport airside and terminal operations
  • Valid Driver's License

Primary Work Location: LaGuardia Airport, NY
Employee Status: Full Time, Nights/Weekends as Required
Compensation: 50K - 55K
Equal Employment Opportunity and Affirmative Action
LaGuardia Gateway Partners provides equal employment opportunity without regard to race, color, age, religion, gender, sexual orientation, national origin, disability, veteran status or other protected characteristics. Further, it is the policy of LaGuardia Gateway Partners to undertake affirmative action in compliance with all federal, state, and local requirements.

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