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Terminal 5 Jobs in Chicago, IL (NOW HIRING)

T5 Tower Staff

Chicago, IL ยท On-site

$24 - $30/hr

MUST BE ABLE TO WORK THE OVERNIGHT SHIFT | 9P-7A PAY RATE RANGE: $24-30/HOUR Summary The Terminal 5 Ramp Tower Coordinator plays a vital role in ensuring the safety and efficiency of all Terminal 5 ...

T5 Tower Staff

Chicago, IL ยท On-site

$24 - $30/hr

MUST BE ABLE TO WORK THE OVERNIGHT SHIFT | 9P-7A PAY RATE RANGE: $24-30/HOUR Summary The Terminal 5 Ramp Tower Coordinator plays a vital role in ensuring the safety and efficiency of all Terminal 5 ...

Terminal Manager

Harvey, IL ยท On-site

$85 - $120/hr

The Terminal Manager is accountable to effectively manage the 24/7 operational functions of all ... Minimum of 5 years related experience, 3 of which were in a leadership/supervisory role. * A ...

New

The Terminal Manager is accountable to effectively manage the 24/7 operational functions of all ... Minimum of 5 years related experience, 3 of which were in a leadership/supervisory role. * A ...

The Terminal Manager is accountable to effectively manage the 24/7 operational functions of all ... Minimum of 5 years related experience, 3 of which were in a leadership/supervisory role. * A ...

Terminal Manager

Harvey, IL ยท On-site

$79K - $98K/yr

The Terminal Manager is accountable to effectively manage the 24/7 operational functions of all ... Minimum of 5 years related experience, 3 of which were in a leadership/supervisory role. * A ...

Assistant Terminal Manager

Burr Ridge, IL ยท On-site

$95K - $119K/yr

Bachelor's degree in business or a related field. * 5+ years of terminal operations experience. * Knowledge of Microsoft Office and transportation management applications. * Ability to work flexible ...

Assistant Terminal Manager

Burr Ridge, IL ยท On-site

$95K - $119K/yr

Bachelor's degree in business or a related field. * 5+ years of terminal operations experience. * Knowledge of Microsoft Office and transportation management applications. * Ability to work flexible ...

Safety-Kleen in Dolton, IL is looking for a Terminal Operator to join their team. This role will be ... Health and Safety is our #1 priority, and we live it 3-6-5! * Competitive wages; $22 an hour based ...

Operator Terminal

Dolton, IL ยท On-site

$15.65 - $36.35/hr

Safety-Kleen in Dolton, IL is looking for a Terminal Operator to join their team. This role will be ... Health and Safety is our #1 priority, and we live it 3-6-5! * Competitive wages; $22 an hour based ...

Operator Terminal

Dolton, IL ยท On-site

$22/hr

Safety-Kleen in Dolton, IL is looking for a Terminal Operator to join their team. This role will be ... Health and Safety is our #1 priority, and we live it 3-6-5! * Competitive wages; $22 an hour based ...

Safety-Kleen in Dolton, IL is looking for a Terminal Operator to join their team. This role will be ... Health and Safety is our #1 priority, and we live it 3-6-5! * Competitive wages; $22 an hour based ...

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Showing results 1-20

Terminal 5 information

See Chicago, IL salary details

$37.1K

$74.1K

$114.3K

How much do terminal 5 jobs pay per year?

As of Aug 26, 2026, the average yearly pay for terminal 5 in Chicago, IL is $74,078.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,700.00 and $84,000.00 per year, depending on experience, location, and employer.

What is a Terminal 5 job?

Terminal 5 jobs refer to employment opportunities at Terminal 5, which is typically a specific terminal within a major airport, such as Heathrow in London or JFK in New York. These jobs can include a range of roles such as security personnel, baggage handlers, customer service agents, retail staff, and maintenance workers. Employees at Terminal 5 work to ensure the smooth operation of flights, passenger services, and terminal facilities. Working in such a busy environment often requires strong communication skills, the ability to work under pressure, and flexibility with hours. Terminal 5 jobs can offer opportunities for career advancement and valuable experience in the aviation and customer service industries.

What are the typical responsibilities and challenges for employees working at Terminal 5 in an airport setting?

Employees working at Terminal 5 are responsible for a variety of tasks, including assisting passengers with check-in, managing security protocols, coordinating baggage handling, and ensuring smooth boarding processes. A common challenge in this role is adapting to fast-paced, high-volume periods while maintaining excellent customer service and safety standards. Teamwork is essential, as staff must collaborate with airline representatives, security personnel, and ground services to keep operations running efficiently. The environment is dynamic, and employees often work in shifts to meet the demands of international and domestic travel schedules.

What are the key skills and qualifications needed to thrive as a terminal operator, and why are they important?

To thrive as a Terminal Operator, you need a strong understanding of logistics procedures, safety protocols, and equipment operation, typically supported by a high school diploma or relevant technical certification. Familiarity with warehouse management systems (WMS), inventory software, and industrial machinery is commonly required. Attention to detail, teamwork, and strong communication skills help operators excel in fast-paced environments. These abilities ensure safe, efficient handling of goods and smooth terminal operations.

What is the difference between Terminal 5 vs Customer Service Agent?

AspectTerminal 5Customer Service Agent
Required CredentialsHigh school diploma or equivalent; airline or airport-specific trainingHigh school diploma; customer service or sales experience often preferred
Work EnvironmentAirports, handling baggage, check-in, securityCustomer service counters, call centers, retail settings
Employer & Industry UsageAirlines, airport authoritiesAirlines, travel agencies, retail
Common Search & ComparisonFocuses on airport operations and logisticsFocuses on direct customer interaction

While Terminal 5 roles involve airport operations like baggage handling and check-in, Customer Service Agents primarily handle passenger inquiries and support. Both roles require strong communication skills, but Terminal 5 positions are more operational, whereas Customer Service Agents focus on customer interaction.

Infographic showing various Terminal 5 job openings in Chicago, IL as of August 2026, with employment types broken down into 77% Full Time, 11% Part Time, 6% Contract, and 6% Nights. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $74,078 per year, or $35.6 per hour.

T5 Tower Staff

IGC Inc.

Chicago, IL โ€ข On-site

$24 - $30/hr

Full-time

Re-posted 5 days ago


Job description

MUST BE ABLE TO WORK THE OVERNIGHT SHIFT | 9P-7A

PAY RATE RANGE:  $24-30/HOUR

Summary

The Terminal 5 Ramp Tower Coordinator plays a vital role in ensuring the safety and efficiency of all Terminal 5 operations. Coordinators are responsible for managing aircraft movements within the non-movement area, monitoring flight activity, and maintaining strict adherence to safety protocols. This position serves as a key communication link, delivering essential operational and safety information to stakeholders, airport personnel, and governing authorities to keep operations secure and on schedule.

 

Essential Duties and Responsibilities 

Aircraft Movement Control:

  • Provide instructions via air-to-ground radio to aircrafts within IGC controlled ramp areas. Including push instructions, entering instructions, and instructions to an assigned departing point to await further instructions from ORD ATC.
  • Advise pilots of gate availability, estimated hold times, and updates regarding their gate.
  • Proactively control all aircraft movements within IGC’s controlled ramp areas to avoid taxi delays.
  • Ensure all instructions given to pilots are safe, clear, and efficient.
  • Maintain situational awareness within the ramp areas and airfield to ensure safety and efficiency.

Gate Management & Flow:

  • Monitor flights via company provided radar services.
  • Monitor IGC’s Resource Management System (RMS).
  • Manually adjust flights within the RMS as necessary.
  • Coordinate gate changes within the RMS as operationally necessary.
  • Coordinate assignment changes with airline personal effectively to minimize operational disruption.
  • Enforce gate use policies, including international/domestic separation and CBP compliance.

Operational Coordination:

  • Maintain operational situational awareness (flow, weather, delays, ATC constraints, inoperative equipment) to effectively make operational decisions.
  • Serve as a central point of contact for activity affecting the non-movement areas assigned to IGC.
  • Collaborate with IGC team, FAA, airport duty managers, ground handlers, and airline OCCs to ensure cohesive airfield flow.
  • Respond to IROPS (Irregular Operations) scenarios, including diversions, medicals, mechanicals, weather and other scenarios.

Communication & Reporting:

  • Document all significant ramp events, incidents, and deviations.
  • Document flight delays and associated impacts.
  • Record overnight aircraft stays.
  • Participate in operational briefings and shift turnovers.
  • Provide timely updates to stakeholders on flow constraints, safety concerns, or delay-causing events.
  • Provide excellent customer service to our stakeholders over the phone and always maintain a professional tone.