Our Charlotte office is searching for a Tenant Services Coordinator to join our team in uptown. We ... Responsibilities * Assist property management team in all aspects of managing multiple properties.
Our Charlotte office is searching for a Tenant Services Coordinator to join our team in uptown. We ... Responsibilities * Assist property management team in all aspects of managing multiple properties.
Program Manager
Charlotte, NC · On-site
... provision and service delivery, with the overall goal of helping each tenant successfully ... Manage fiscal resources well and maintain program records in accordance with a variety of funding ...
Program Manager
Charlotte, NC · On-site
... provision and service delivery, with the overall goal of helping each tenant successfully ... Manage fiscal resources well and maintain program records in accordance with a variety of funding ...
Director, Tenant Operations
Charlotte, NC · On-site
$140K - $150K/yr
Partner cross-functionally with asset management, leasing, finance, and legal teams to ensure ... Build and enhance a customer-focused service model that improves responsiveness and tenant ...
Director, Tenant Operations
Charlotte, NC · On-site
$140K - $150K/yr
Partner cross-functionally with asset management, leasing, finance, and legal teams to ensure ... Build and enhance a customer-focused service model that improves responsiveness and tenant ...
Tenant Engagement Specialist
Charlotte, NC · On-site
$35.20K - $40.30K/yr
Roof Above's services and programs reach over 1,300 individuals every day across nine campuses in ... Utilize the CRM, Virtuous, track and manage all volunteer engagement * Work with volunteers to ...
Tenant Engagement Specialist
Charlotte, NC · On-site
$35.20K - $40.30K/yr
Roof Above's services and programs reach over 1,300 individuals every day across nine campuses in ... Utilize the CRM, Virtuous, track and manage all volunteer engagement * Work with volunteers to ...
Director, Tenant Operations
$140K - $150K/yr
Partner cross-functionally with asset management, leasing, finance, and legal teams to ensure ... Build and enhance a customer-focused service model that improves responsiveness and tenant ...
Director, Tenant Operations
$140K - $150K/yr
Partner cross-functionally with asset management, leasing, finance, and legal teams to ensure ... Build and enhance a customer-focused service model that improves responsiveness and tenant ...
Tenant Support Specialist
Charlotte, NC · On-site
$16/hr
... emergency services personnel as needed (CMPD, Fire, EMS) • Manage incoming phone calls and ... tenants, staff, service partners, governmental agencies, volunteers, and visitors; prepare and ...
Tenant Support Specialist
Charlotte, NC · On-site
$16/hr
... emergency services personnel as needed (CMPD, Fire, EMS) • Manage incoming phone calls and ... tenants, staff, service partners, governmental agencies, volunteers, and visitors; prepare and ...
... Tenant Service Package, including tenant handbooks, tenant anniversaries, holiday gifts, park ... site management office • Responsible for leading regular inspections of properties with ...
... Tenant Service Package, including tenant handbooks, tenant anniversaries, holiday gifts, park ... site management office • Responsible for leading regular inspections of properties with ...
Support and assist Multi-Tenant Sales Manager by managing the day-to-day activities of the Multi ... Knowledge of company products and services Preferred Education * Bilingual Spanish Preferred ...
Support and assist Multi-Tenant Sales Manager by managing the day-to-day activities of the Multi ... Knowledge of company products and services Preferred Education * Bilingual Spanish Preferred ...
Job Title Assistant Property Manager (CRE) - Retail Portfolio Summary The Assistant Property ... Tenant Service Package, including tenant handbooks, tenant anniversaries, holiday gifts, park ...
Job Title Assistant Property Manager (CRE) - Retail Portfolio Summary The Assistant Property ... Tenant Service Package, including tenant handbooks, tenant anniversaries, holiday gifts, park ...
Job Title Assistant Property Manager (CRE) - Retail Portfolio Summary The Assistant Property ... Tenant Service Package, including tenant handbooks, tenant anniversaries, holiday gifts, park ...
Job Title Assistant Property Manager (CRE) - Retail Portfolio Summary The Assistant Property ... Tenant Service Package, including tenant handbooks, tenant anniversaries, holiday gifts, park ...
Job Title Assistant Property Manager (CRE) - Retail Portfolio Summary The Assistant Property ... Tenant Service Package, including tenant handbooks, tenant anniversaries, holiday gifts, park ...
Job Title Assistant Property Manager (CRE) - Retail Portfolio Summary The Assistant Property ... Tenant Service Package, including tenant handbooks, tenant anniversaries, holiday gifts, park ...
Job Title Assistant Property Manager (CRE) - Retail Portfolio Summary The Assistant Property ... Tenant Service Package, including tenant handbooks, tenant anniversaries, holiday gifts, park ...
Job Title Assistant Property Manager (CRE) - Retail Portfolio Summary The Assistant Property ... Tenant Service Package, including tenant handbooks, tenant anniversaries, holiday gifts, park ...
Assistant Property Manager (CRE) - Retail Portfolio
Charlotte, NC · On-site
$18 - $24.75/hr
... Tenant Service Package, including tenant handbooks, tenant anniversaries, holiday gifts, park ... of manager • Ensure Certificates of Insurance for tenants and vendors are up to date • Oversee ...
Assistant Property Manager (CRE) - Retail Portfolio
Charlotte, NC · On-site
$18 - $24.75/hr
... Tenant Service Package, including tenant handbooks, tenant anniversaries, holiday gifts, park ... of manager • Ensure Certificates of Insurance for tenants and vendors are up to date • Oversee ...
Assistant Property Manager
Charlotte, NC · On-site
$65K/yr
The main areas of responsibility will be day to day oversight and support of all property management, property administration and tenant service requests including supervision of third-party service ...
Assistant Property Manager
Charlotte, NC · On-site
$65K/yr
The main areas of responsibility will be day to day oversight and support of all property management, property administration and tenant service requests including supervision of third-party service ...
Assistant Property Manager
$18 - $24.75/hr
The main areas of responsibility will be day to day oversight and support of all property management, property administration and tenant service requests including supervision of third-party service ...
Assistant Property Manager
$18 - $24.75/hr
The main areas of responsibility will be day to day oversight and support of all property management, property administration and tenant service requests including supervision of third-party service ...
... delivery of space to the tenant. * Partner with client's internal service providers for ... Manage client documentation of the construction process from groundbreaking to completion ...
... delivery of space to the tenant. * Partner with client's internal service providers for ... Manage client documentation of the construction process from groundbreaking to completion ...
The Assistant Real Estate Manager is responsible for supporting the Real Estate Manager in managing ... This role will focus on providing superior customer service to the properties, tenants, and ...
The Assistant Real Estate Manager is responsible for supporting the Real Estate Manager in managing ... This role will focus on providing superior customer service to the properties, tenants, and ...
Assistant Property Manager
Charlotte, NC · On-site
$18 - $24.75/hr
Team operates within a service-driven model focused on delivering a positive and consistent tenant ... Role partners closely with property management, engineering, and operations teams to support ...
New
Assistant Property Manager
Charlotte, NC · On-site
$18 - $24.75/hr
Team operates within a service-driven model focused on delivering a positive and consistent tenant ... Role partners closely with property management, engineering, and operations teams to support ...
New
Project Manager
Charlotte, NC · On-site +1
... delivery of space to the tenant. * Partner with client's internal service providers for ... Manage client documentation of the construction process from groundbreaking to completion ...
Project Manager
Charlotte, NC · On-site +1
... delivery of space to the tenant. * Partner with client's internal service providers for ... Manage client documentation of the construction process from groundbreaking to completion ...
... delivery of space to the tenant. * Partner with client's internal service providers for ... Manage client documentation of the construction process from groundbreaking to completion ...
Quick apply
... delivery of space to the tenant. * Partner with client's internal service providers for ... Manage client documentation of the construction process from groundbreaking to completion ...
Tenant Services Manager information
See Fort Mill, SC salary details
$24.2K - $31.2K
4% of jobs
$31.2K - $38.2K
5% of jobs
$38.2K - $45.3K
9% of jobs
$48.1K is the 25th percentile. Wages below this are outliers.
$45.3K - $52.3K
17% of jobs
The median wage is $58.1K / yr.
$52.3K - $59.3K
18% of jobs
$65.6K is the 75th percentile. Wages above this are outliers.
$59.3K - $66.3K
24% of jobs
$66.3K - $73.4K
9% of jobs
$73.4K - $80.4K
5% of jobs
$80.4K - $87.4K
3% of jobs
$87.4K - $94.5K
3% of jobs
$94.5K - $101.5K
2% of jobs
$24.2K
$60.8K
$101.5K
How much do tenant services manager jobs pay per year?
What is the difference between Tenant Services Manager vs Leasing Consultant?
| Aspect | Tenant Services Manager | Leasing Consultant |
|---|---|---|
| Credentials | Customer service experience, property management knowledge | Real estate license or leasing certification often preferred |
| Work Environment | Property management offices, on-site at residential/commercial properties | Leasing offices, showings, and property tours |
| Employer & Industry | Property management companies, real estate firms | Apartment communities, leasing agencies |
| Search & Comparison Intent | Understanding tenant relations and management roles | Learning about leasing processes and sales roles |
The Tenant Services Manager focuses on maintaining tenant satisfaction, handling complaints, and managing ongoing tenant relations. In contrast, a Leasing Consultant primarily assists prospective tenants, conducts property tours, and facilitates lease signings. While both roles require customer service skills and industry knowledge, the Tenant Services Manager has a broader scope in tenant retention and issue resolution, whereas the Leasing Consultant emphasizes leasing and sales activities.
Job description
Our Charlotte office is searching for a Tenant Services Coordinator to join our team in uptown. We are looking for an individual who has a positive outlook, excellent verbal and written communication skills, strong prioritization and organizational skills, great attention to detail, and superior computer skills (Microsoft Office including Word, Excel and Outlook). We prefer a bachelor’s degree, but also value work experience.
Our Vision
We pride ourselves in providing our clients – building owners and tenants – with the highest level of customer service. Our ideal candidate is a hands-on, team player who is self-motivated, responsive, and enjoys building strong client relationships. Our duties include full financial and operational oversight of the property. If you are attracted to an entry level position that allows for growth and exposure to a wide array of learning opportunities within the field of commercial real estate -- apply today!
- Assist property management team in all aspects of managing multiple properties.
- Receive all tenant requests, log, and dispatch all complaints to necessary maintenance personnel and vendor.
- Work with vendors to maintain tenant satisfaction concerning complaints. Follow up with tenants promptly.
- Outline work to be performed by vendors. Obtain bids from different vendors and choose appropriate vendor to perform work (with Property Manager’s approval).
- Prepare and coordinate the execution of vendor contracts in strict accordance with Trinity Partners’ policies. Complete process by maintaining necessary documents electronically.
- Receive, log, and properly code all invoices and review with Property Manager for approval. Check all invoices for accuracy; work with accounts payable and vendors on clearing up any billing problems.
- Receive and keep up-to-date files on all work orders from tenants, correspondence and lease files, tenant insurance, and service contract files and associated reminders in MRI/Yardi or other accounting software.
- Assist in preparing monthly reports and annual business plans and budgets.
- Work with Property Manager and maintenance team on tenant construction including tenant renovations, vanilla-box construction projects and general building rehabilitation.
- Work with security vendors in dealing with proper procedures, violators, and other general problems.
- Process and maintain good records for all security devices, including keys and access fobs.
- Review and research aged receivable reports. Work with tenants and accounting department to resolve any aged items.
- Maintain current and complete certificates of insurance for all tenants and all vendors in electronic files.
- Create and update tenant manuals and distribute accordingly.
- Prepare general correspondence including action agendas, tenant invoices, tenant service requests and other miscellaneous forms.
- Prepare and coordinate action agenda items with Property Manager and building maintenance personnel.
- Perform all general office duties including answering telephones, upkeep of equipment, ordering of supplies.
- Assist with tenant relation functions as assigned.
- Be available for company and team meetings as required.
- Handle other duties as assigned.
- Bachelor’s degree preferred
- Advanced understanding of the Microsoft Office Suite, including Word, Excel, and Outlook
- Exceptional professional verbal and written communication and interpersonal skills
- Excellent analytical, written, and oral communication skills
- Strong organizational, data collection, validation, and auditing skills
- Team-oriented mindset; willingness to work with a diverse set of service lines and colleagues
- Keen eye for detail; ability to check behind yourself and edit, self-correct, and keep company best practices front and center
- Ability to multitask and work efficiently with tight deadlines
- Engaging attitude, flexible nature, and willingness to problem-solve
- Strong time management skills
- Valid driver's license required
About Trinity Partners
Sourced by ZipRecruiter
Industry
Real estate
Company size
51 - 200 Employees
Headquarters location
Charlotte, NC, US
Year founded
1998