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Tenant Services Manager Jobs in Illinois (NOW HIRING)

JLL

Tenant Service Representative

Chicago, IL

$22.02 - $26.92/hr

Process and coordinate work orders for maintenance, repairs, and facility services to ensure timely resolution of tenant needs * Collaborate with property management, engineering, and vendor teams to ...

New

Zeller

Marketing & Events Intern

Chicago, IL

$13.50 - $16.50/hr

Tenant services including special requests and work orders. * Other duties as assigned. Qualifications The role of this position is hands-on and an extension of the Building Management Team ...

Ecolab

Facilities Services Manager

Naperville, IL

Effectively work with all levels of management, peers, associates, and tenants to resolve problems and meetneeds with a customer service mindset. * Sustainability Knowledge: Understanding of ...

JLL

Operating Engineer

Joliet, IL · On-site

$67.30K - $91K/yr

... Manage pumps, valves, piping and filters, and other mechanical and electrical equipment for ... Maintain responsibility for tenant services while ensuring timely and professional response to all ...

Ecolab

Facilities Services Manager

Naperville, IL · On-site

Effectively work with all levels of management, peers, associates, and tenants to resolve problems and meet needs with a customer service mindset. * Sustainability Knowledge: Understanding of ...

Jones Lang LaSalle IP, Inc.

Operating Engineer

Joliet, IL · On-site

$67.30K - $91K/yr

... Manage pumps, valves, piping and filters, and other mechanical and electrical equipment for ... all tenant service requests accurately and expediently for exceptional client satisfaction • ...

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All JobsTenant Services Manager JobsTenant Services Manager Jobs in Illinois

Tenant Services Manager information

See Illinois salary details

$26.6K

$67K

$111.9K

How much do tenant services manager jobs pay per year?

As of May 28, 2026, the average yearly pay for tenant services manager in Illinois is $67,011.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,300.00 and $75,600.00 per year, depending on experience, location, and employer.

What is the difference between Tenant Services Manager vs Leasing Consultant?

AspectTenant Services ManagerLeasing Consultant
CredentialsCustomer service experience, property management knowledgeReal estate license or leasing certification often preferred
Work EnvironmentProperty management offices, on-site at residential/commercial propertiesLeasing offices, showings, and property tours
Employer & IndustryProperty management companies, real estate firmsApartment communities, leasing agencies
Search & Comparison IntentUnderstanding tenant relations and management rolesLearning about leasing processes and sales roles

The Tenant Services Manager focuses on maintaining tenant satisfaction, handling complaints, and managing ongoing tenant relations. In contrast, a Leasing Consultant primarily assists prospective tenants, conducts property tours, and facilitates lease signings. While both roles require customer service skills and industry knowledge, the Tenant Services Manager has a broader scope in tenant retention and issue resolution, whereas the Leasing Consultant emphasizes leasing and sales activities.

What are the most commonly searched types of Tenant Services jobs in Illinois? The most popular types of Tenant Services jobs in Illinois are:
What cities in Illinois are hiring for Tenant Services Manager jobs? Cities in Illinois with the most Tenant Services Manager job openings:
Tenant Services Manager jobs near you

Tenant Services & Operations Coordinator

AMPED STAFFING LLC

Chicago, IL • On-site

$24 - $26/hr

Full-time

Posted 4 days ago

Job description

Amped Kitchens is a shared food facility operator supporting a diverse community of culinary entrepreneurs. We're looking for a sharp, people-oriented coordinator to be the operational backbone of our tenant-facing and administrative functions.

The Role

This position sits at the intersection of tenant relations, billing operations, and facility administration. You'll work daily with our leasing, accounting, and facilities teams — acting as the first point of contact for tenants and the connective tissue that keeps back-office operations moving. This is a hands-on, onsite role best suited to someone who thrives on variety, takes pride in organized systems, and enjoys solving small problems before they become big ones.

What You'll Own

Tenant support

  • Serve as the primary front-desk presence — greeting tenants and visitors, answering phones, and routing inquiries
  • Support tenant onboarding, account inquiries, and day-to-day communications
  • Maintain organized tenant records and documentation
  • Route maintenance and operational requests to the appropriate teams

Billing & accounts receivable

  • Process payments, follow up on collections, and document account activity
  • Maintain accurate tenant and vendor account records
  • Coordinate invoice documentation and handle administrative account inquiries

Leasing administration

  • Coordinate move-in and move-out workflows, including required documentation
  • Track onboarding steps and ensure completion across leasing and operations teams
  • Maintain organized onboarding records

Vendor & office operations

  • Manage vendor onboarding documentation — W-9s, insurance certificates, required forms
  • Organize vendor invoices and maintain administrative records
  • Support general office coordination and day-to-day operational needs

Accounting support

  • Perform data entry and maintain records within company systems
  • Support reconciliation preparation, documentation organization, and reporting
  • Coordinate information across accounting, leasing, and facility teams as needed


What we're looking for

  • 2+ years of administrative, operations, or customer service experience — property management, real estate, or hospitality backgrounds are a strong fit
  • Hands-on experience with property management or accounting software (Yardi, AppFolio, QuickBooks, or similar); comfort learning new systems quickly
  • Working knowledge of accounts receivable basics: invoicing, payment tracking, and collections follow-up
  • Strong organizational skills with a track record of managing multiple priorities without dropping the ball
  • Clear written and verbal communication — you'll be the face of the team for many of our tenants
  • Comfortable in a fast-paced environment where the to-do list changes daily

Compensation & benefits

  • Hourly rate $24 – $26
  • Classification: Non-exempt
  • Overtime Eligible

Compensation review after 12 months based on performance and demonstrated proficiency. Full benefits.

Location & schedule

Fully onsite at our Chicago facility during regular business hours. In-person presence is an essential part of the role. You'll be the operational anchor of the front office. This role reports to the National Director of Facilities and works closely with the accounting and leasing teams.