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Tenant Experience Jobs in Riverside, CA (NOW HIRING)

Kimcorealty

Manager, Tenant Operations

Tustin, CA · On-site

$90K - $115K/yr

In parallel, the role is responsible for building a best-in-class customer service function that enhances the tenant experience while identifying and capturing fee income opportunities embedded ...

DPM

Be Seen First

Roaming Maintenance Technician

Riverside, CA · On-site

$4.8K - $5.3K/mo

Work closely with property management and other team members to ensure efficient operations and positive tenant experience. * Availability to be on-call for tenant emergency maintenance issues.

Jones Lang LaSalle IP, Inc.

Property Associate

Irvine, CA · On-site

$31.25 - $33.65/hr

... tenant experience * Provide backup support for reception duties, mail distribution, and general office operations as needed * All other tasks which may be required to comply with Property Management ...

JLL

Property Associate

Irvine, CA

$31.25 - $33.65/hr

Assistwith tenant events, building communications, and community engagement initiatives to enhance tenant experience * Provide backup support for reception duties, mail distribution, and general ...

A Community Of Friends

INTENSIVE CASE MANAGER I

La Verne, CA · On-site

$20 - $25.75/hr

Under the direction of the Tenant Services Supervisor, the Case Manager I (CM-I) is responsible for ... One (1) year experience utilizing a client tracking database system * Six (6) months experience ...

A COMMUNITY OF FRIENDS

INTENSIVE CASE MANAGER I

La Verne, CA · On-site

$20 - $25.75/hr

Under the direction of the Tenant Services Supervisor, the Case Manager I (CM-I) is responsible for ... One (1) year experience utilizing a client tracking database system * Six (6) months experience ...

A COMMUNITY OF FRIENDS

INTENSIVE CASE MANAGER I

La Verne, CA · On-site

$20 - $25.75/hr

Under the direction of the Tenant Services Supervisor, the Case Manager I (CM-I) is responsible for ... One (1) year experience utilizing a client tracking database system * Six (6) months experience ...

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Showing results 1-20

All JobsTenant Experience JobsTenant Experience Jobs in Riverside, CA

Tenant Experience information

See Riverside, CA salary details

$34.9K

$52.9K

$67.3K

How much do tenant experience jobs pay per year?

As of Jul 27, 2026, the average yearly pay for tenant experience in Riverside, CA is $52,853.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,300.00 and $62,100.00 per year, depending on experience, location, and employer.

What is the difference between Tenant Experience vs Property Manager?

AspectTenant ExperienceProperty Manager
CredentialsCustomer service, communication skills, sometimes certifications in property managementReal estate licenses, property management certifications
Work EnvironmentFocus on tenant satisfaction, community engagement, and service deliveryOversees property operations, maintenance, leasing, and financials
Employer & IndustryReal estate firms, property management companies, residential communitiesReal estate firms, property management companies, landlords

Tenant Experience roles focus on enhancing tenant satisfaction and engagement, often emphasizing customer service. Property Managers handle the operational and administrative aspects of property management. While both roles are integral to property management, Tenant Experience specialists prioritize tenant relations, whereas Property Managers oversee overall property operations.

What is experience in tenants?

In the context of tenant experience roles, experience refers to the knowledge and skills gained in managing tenant relationships, addressing their needs, and ensuring satisfaction within property management. It often involves communication, problem-solving, and familiarity with property operations or customer service tools. Such experience helps improve tenant retention and overall property performance.

What jobs pay $700 a day?

Jobs that can pay $700 a day include specialized roles such as freelance consultants, project managers, certain healthcare professionals, and skilled trades like electricians or plumbers with experience. These positions often require specific skills, certifications, or extensive experience and may involve freelance, contract, or high-demand environments.

What is the highest paying real estate job?

In the real estate industry, high-paying roles include real estate developers, commercial brokers, and real estate investment managers. These positions often require extensive experience, strong negotiation skills, and sometimes advanced certifications or degrees, with compensation often exceeding six figures annually.

Is being an apartment leasing agent a good job?

Apartment leasing agents assist prospective tenants, conduct property tours, and process rental applications. The role typically requires strong communication skills, customer service experience, and knowledge of leasing software; it often offers flexible hours and commission-based pay. Job satisfaction depends on individual preferences for sales, interaction, and work environment.
What are popular job titles related to Tenant Experience jobs in Riverside, CA? For Tenant Experience jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Tenant Experience jobs in Riverside, CA look for? The top searched job categories for Tenant Experience jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Tenant Experience jobs? Cities near Riverside, CA with the most Tenant Experience job openings:
Tenant Experience jobs near you
Infographic showing various Tenant Experience job openings in Riverside, CA as of June 2026, with employment types broken down into 1% As Needed, 76% Full Time, 22% Part Time, and 1% Temporary. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $52,853 per year, or $25.4 per hour.

Manager, Tenant Operations

Kimcorealty

Tustin, CA • On-site

$90K - $115K/yr

Full-time

Posted 26 days ago

Job description

Mission

The Manager, Tenant Operations serves as the regional team leader responsible for all tenant-related decision-making processes, including assignment approvals, dba and use changes, estoppels and lien waivers, rent commencement date adjustments and tenant improvement allowance deadline extensions. This role is accountable for driving consistency, speed, and quality in tenant decision workflows while balancing customer service outcomes.

Overview

The Manager, Tenant Operations is the operational leader overseeing tenant-facing approval processes across a regional portfolio, including Assignments, Rent Relief, Tenant DBA Lease Modifications, Lien Waiver Disputes, RCD Adjustments, TIA Request Revisions, Easement Requests, LTA Requests, and Tenant Operational Defaults.

The position manages one associate responsible for executing tenant operations workflows and ensuring timely, accurate processing of all requests.

A critical component of the role is bridging decision-making across key stakeholders-including asset management, leasing, legal, and finance-ensuring alignment, transparency, and clear communication throughout the process.

In parallel, the role is responsible for building a best-in-class customer service function that enhances the tenant experience while identifying and capturing fee income opportunities embedded within operational processes.

Core Responsibilities

Tenant Decisioning & Approval Authority

Serve as the principal decision maker for regional tenant facing tasks.

Maintain decision authority across regional tenant operational processes, ensuring consistency and adherence to company policy.
Establish clear frameworks for decision-making authority and escalation protocols.

Team Leadership & Execution

Lead, develop, and manage one associate responsible for tenant operations execution.
Ensure consistent, timely processing of tenant requests and approvals.
Foster a culture of discipline, responsiveness, and continuous improvement, balanced with a strong commitment to customer service delivered through a firm but fair approach.

Customer Service & Tenant Experience

Build and lead a tenant-facing customer service function that improves responsiveness and transparency.
Develop service standards and communication protocols across all tenant interactions.
Ensure tenant operations enhance, rather than hinder, leasing and asset management objectives.

Process Optimization & Operational Efficiency

Design and implement standardized, scalable processes across all tenant operations workflows.
Reduce friction, redundancy, and cycle times within approval and decision processes.
Establish KPIs to measure efficiency, turnaround times, and decision quality.

Qualifications

3-5+ years of experience in commercial real estate, tenant operations, asset management, or related fields.
Expertise in lease structures, tenant negotiations, legal processes, and portfolio operations.
Exceptional communication skills with the ability to influence and align cross-functional stakeholders.
Bachelor's degree preferred; Real Estate, Finance, Business, or related field preferred.

The expected salary is anticipated to range between $90,000 - $115,000. The actual compensation will be based on factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, market and business considerations and other factors permitted by law.

** Kimco Realty is an Equal Opportunity Employer - Veteran/Disability **

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