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Tenant Assistant Jobs in Wisconsin (NOW HIRING)

Colliers

Real Estate Operations Intern

Appleton, WI · On-site

$15 - $19.50/hr

Support front desk and office administrative functions as needed. * Assist with tenant communications and correspondence. * Prepare and distribute tenant welcome letters and onboarding materials.

Inland Companies

Real Estate Operations Intern

Appleton, WI · On-site

$15 - $19.50/hr

Support front desk and office administrative functions as needed. Assist with tenant communications and correspondence. Prepare and distribute tenant welcome letters and onboarding materials. Help ...

Platinum Communities

Dietary Aide

Stevens Point, WI · On-site

$13 - $16.50/hr

Set up and clean up the dining room before and after meals. * Assist with basic meal preparation and meal service according to the planned menu. * Help feed residents/tenants who need assistance ...

Platinum Communities

Dietary Aide

Watertown, WI · On-site

$12.75 - $16.25/hr

Set up and clean up the dining room before and after meals. * Assist with basic meal preparation and meal service according to the planned menu. * Help feed residents/tenants who need assistance ...

Platinum Communities

Dietary Aide

Stevens Point, WI · On-site

$13 - $16.50/hr

Set up and clean up the dining room before and after meals. * Assist with basic meal preparation and meal service according to the planned menu. * Help feed residents/tenants who need assistance ...

River View Assisted Living

Dietary Aide

Watertown, WI · On-site

$12.75 - $16.25/hr

Set up and clean up the dining room before and after meals. * Assist with basic meal preparation and meal service according to the planned menu. * Help feed residents/tenants who need assistance ...

Platinum Communities

Dietary Aide

Watertown, WI · On-site

$12.75 - $16.25/hr

Set up and clean up the dining room before and after meals. * Assist with basic meal preparation and meal service according to the planned menu. * Help feed residents/tenants who need assistance ...

Platinum Communities

Dietary Aide

Wild Rose, WI · On-site

$11.25 - $14.25/hr

Set up and clean up the dining room before and after meals. * Assist with basic meal preparation and meal service according to the planned menu. * Help feed residents/tenants who need assistance ...

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Tenant Assistant information

What are some common challenges faced by tenant assistants, and how can they effectively address them?

Tenant Assistants often encounter challenges such as managing high volumes of tenant requests, resolving conflicts, and ensuring clear communication between property management and residents. To handle these effectively, strong organizational skills and empathy are essential, as is the ability to prioritize urgent issues while maintaining professionalism. Building rapport with both tenants and team members can help foster a positive environment and lead to more efficient problem-solving.

What are the key skills and qualifications needed to thrive as a tenant assistant, and why are they important?

To thrive as a Tenant Assistant, you need strong organizational skills, knowledge of property management practices, and often a high school diploma or equivalent. Familiarity with property management software, lease management systems, and basic office tools like Microsoft Office is typically required. Excellent communication, problem-solving abilities, and a customer service mindset help you effectively address tenant concerns and build positive relationships. These skills are vital for ensuring tenant satisfaction, smooth property operations, and efficient resolution of issues.

What is a tenant assistant?

Tenant Assistants are professionals who provide support and assistance to tenants in residential or commercial properties. Their duties may include helping tenants with maintenance requests, addressing concerns or complaints, facilitating communication between tenants and property management, and ensuring that tenants understand their rights and responsibilities. Tenant Assistants play a key role in maintaining positive landlord-tenant relationships and ensuring a safe, comfortable living or working environment. They may also assist with move-in and move-out processes, lease renewals, and resolving conflicts.

What is the difference between Tenant Assistant vs Leasing Agent?

AspectTenant AssistantLeasing Agent
Required CredentialsHigh school diploma; some roles may require real estate licenseReal estate license often required
Work EnvironmentOffice and property management settingsProperty leasing offices and showings
Employer & Industry UsageProperty management companies, landlordsReal estate agencies, property developers
Common Search & Comparison IntentUnderstanding support roles in property managementFinding leasing or rental positions

While both roles involve working within the property rental industry, a Tenant Assistant primarily supports property management teams by handling administrative tasks and tenant inquiries. A Leasing Agent actively promotes rental units, conducts property showings, and secures lease agreements. The roles overlap in credentials and work environment but differ in daily responsibilities and focus areas.

What are the most commonly searched types of Tenant jobs in Wisconsin? The most popular types of Tenant jobs in Wisconsin are:
What cities in Wisconsin are hiring for Tenant Assistant jobs? Cities in Wisconsin with the most Tenant Assistant job openings:
Tenant Assistant jobs near you

Local Leasing and Advertising Coordinator - East/West Towne Mall

CBL Properties

Madison, WI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

Description
CBL Properties, one of the largest mall REITs in the United States, is in search of a Local Leasing and Advertising Coordinator for East and West Towne Malls in Madison, WI. This position is tasked with alleviating dealmakers of certain operational responsibilities to maximize time spent on revenue generation. Apply and see why CBL continues to earn Great Place to Work Certification™ year after year!
Working under the direction of the Specialty Leasing and Advertising Coach, the Local Leasing and Advertising Coordinator collaborates with Specialty Leasing and Advertising, Marketing and Mall Management to meet the various needs of the property throughout the year. They must be a self-starter who can efficiently work with the Local Leasing and Advertising Manager and mall team to compile and maintain a list of activities & responsibilities that they are constantly re-prioritizing and working from.
Assist the Local Leasing and Advertising Manager with the implementation and coordination of the SLA program, as directed, with the following duties:
  1. Assists in coordinating tenant move-in and move-out;, including placement and preparation of RMU's, communication with security and the Operations team, placement of fixtures, common area location, etc.;
  2. Collects and routes proposed inline store signage, RMU merchandise plan, and kiosk renderings for approval. Work with tenants to ensure they are using CBL approved signage for return policies, payment method, sales/discounts, etc.;
  3. Coordinate and attend new tenant/licensee meeting(s) prior to opening; work closely with tenant and team to ensure overall presentation meets company/property standards
  4. Monitor and enforce common area visuals and operating requirements in accordance with company/property standards through daily common area walk-throughs, tenant communication and record-keeping;
  5. Collaborate with property team and Operations Services on A/R management and collections efforts;
  6. Assist with implementation and enforcement of holiday décor directives;
  7. Assist with the identification of appropriate common area placement of proposed tenants by understanding / communicating available inventory, marking available space on lease plan, and having a full understanding of permanent retailer kiosk restrictions;
  8. Assist the appropriate department in event coordination, planning, and execution;
  9. Assist with event set-up, including coordination with contracted special events company, if applicable;
  10. Effectively coordinate and manage back-lit directory program, post updates and graphics as needed and provide proof of postings as required. Monitor program so that no backlit panel is vacant;
  11. As directed, may handle responsibilities associated with scheduling and organizing retailer meetings;
  12. Responsible for maintaining and updating tenant listings on in-mall directories;
  13. Coordinate with marketing team to ensure new specialty tenants are promoted on the center's website and social media channels;
  14. Assist in the resolution of customer complaints pertaining to Specialty tenants and communicate other issues to the appropriate manager (General Manager, Operations Director, Marketing Director, etc) of the property;
  15. Manage RMU and inline keys and key logs;
  16. Manage inventory of RMU shelving, fixture, tarp, and accessories;
  17. Other duties as may be assigned to fulfill property objectives.

Assist in processing paperwork and reports
  1. Screen and facilitate application process for walk-in and call-in prospects. Communicate those opportunities to the assigned point of contact in specialty leasing
  2. At the direction of the dealmaker, prepare and send leasing packages/presentations to prospects or existing tenants;
  3. At the direction of the dealmaker, prepare and process License/Advertising Agreements and Exhibit A's in the appropriate leasing software, distribute approved agreements for tenant review & signature, facilitate execution of tenant-signed agreements, and upload fully executed documents
  4. Compile and maintain tenant records, including certificates of insurance and/or waivers, business licenses, gross sales reports
  5. Have tenant/licensee complete/sign all mandatory paperwork (emergency contact form, tenant handbook, new retailer portal forms, etc.);
  6. Generate reports from Yardi/Ayuda and compile information on regularly established schedules and as requested
  7. Complete inventory sheet for set up and tear down and ensure proper processing of damage deposits and reconciliation of same within timeframe associated with tenant closing;

Assist dealmakers in revenue generation
Once the Local Leasing and Advertising Coordinator has demonstrated proficiency in the primary job duties as described above, they may be requested to assist dealmakers in the following revenue generation activities:
  1. Compile a lead generation list from digital/social media canvassing, mailers, local advertising, etc.;
  2. Assist in qualification, follow-up, and tracking for leads received from corporate inquiry or lead generation initiatives
  3. Assist in management of storage program, including annual renewals and holiday storage leasing
  4. Assist in leasing special events (job fairs, small business expos, holiday markets, etc.)

Required Qualifications
  • Associate's or Bachelor's degree (A. A. or B.A or B.S.) from two-year or four-year College or University is preferred and/or a minimum of one year of related experience and/or training; or equivalent combination of education and experience in Sales.
  • Strong teamwork and collaboration required
  • Strong written and oral communication skills.
  • Excellent organizational and time management skills.
  • Proficiency in computer usage, particularly MS Word, Excel and Outlook.
  • This position requires flexibility in working hours.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Full-Time/Part-Time
Full-Time
Shift
Days
Exempt/Non-Exempt
Non-Exempt
EOE Statement
We are an Equal Opportunity and Affirmative Action Employer, encouraging diversity in the workplace. All qualified applicants will receive consideration for employment and subsequent opportunities for training, advancement, promotion, compensation (increases and/or reductions) and/or termination without regard to race, national origin, gender, gender identity, age, religion, disability, sexual orientation, veteran status, marital status, or any other status protected under local, state or federal laws. In addition, harassment on the basis of race, national origin, gender, gender identity, age, religion, disability, sexual orientation, veteran status, marital status, or any other status protected under local, state or federal laws will not be tolerated.
About the Organization
CBL Properties, headquartered in Chattanooga,TN, is a real estate investment trust (REIT) traded on the NYSE (NYSE: CBL) that has been in business for over 48 years. CBL owns and manages a portfolio of market-dominant malls, lifestyle retail centers, open-air centers, and outlet centers in thriving markets with strong demographics and high growth potential. We manage our portfolio to generate lasting value for our shareholders as well as to provide the communities we serve with a vibrant place to shop, dine, socialize and so much more. Each property is an economic engine for its community and a valued community partner. Over time, our properties have evolved to offer more than just a place to shop, but a community hub that combines retail, a variety of dining and entertainment options, events, services, health and wellness offerings, and more.
As a certified Great Place to Work• employer, CBL provides our team with comprehensive benefits, training, and opportunities for professional development. We offer a robust benefits package that includes medical/dental/vision insurance, HSA with employer match, medical and dependent care FSA, short-term & long-term disability insurance, traditional and Roth 401K including company match and immediate vesting, tuition and learning reimbursement programs, volunteer hours, pet insurance, paid parental leave, life/AD&D insurance, voluntary accident/critical illness/hospital indemnity plans, PTO, referral bonus program, company-organized community service events, and paid holidays.
This position is currently accepting applications.

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