Temporary Windows Desktop Engineer Jobs in California

Job Summary:
Vantage Point Consulting Inc. is seeking a highly skilled End User Computing (EUC) Engineer to join their IT Operations & Security team. The role involves planning, designing, implementing, and supporting end user computing infrastructure to ensure a secure and productive environment. Responsibilities include managing endpoint devices, automating processes, and providing expert-level support to end users.
Responsibilities:
• Design, implement, and manage end user computing solutions, including desktop/laptop systems, mobile devices, virtual desktop infrastructure (VDI), and productivity/business applications.
• Deploy and configure operating systems (Windows 11, macOS) and ensure compatibility with organizational requirements and security standards.
• Develop and maintain system images and software packages using automated deployment tools and best practices.
• Manage hardware lifecycle including procurement, provisioning, configuration, and decommissioning of endpoint devices.
• Develop and maintain PowerShell scripts to automate repetitive tasks, streamline workflows, and improve overall operational efficiency.
• Implement automated solutions for software deployment, configuration management, system monitoring, patch management, and reporting.
• Continuously identify opportunities for automation and process improvement across the IT environment.
• Leverage tools such as Manage Engine for endpoint management, automation workflows, and help desk ticketing.
• Implement security measures to protect end user devices and data, including encryption, access controls, endpoint detection and response (EDR), and antivirus/antimalware solutions.
• Manage and operate Netskope for cloud access security broker (CASB), secure web gateway (SWG), and data loss prevention (DLP) capabilities.
• Utilize Tenable/Tanium for vulnerability scanning, assessment, and remediation across all endpoint assets.
• Ensure compliance with regulatory requirements, IT policies, and industry best practices (CIS Benchmarks, NIST).
• Participate in security audits, risk assessments, and compliance reviews as required.
• Manage and maintain end user computing infrastructure, including hardware, software, and peripherals.
• Monitor system performance, troubleshoot issues, and optimize resource utilization across the endpoint estate.
• Troubleshoot and resolve complex client OS, network, and DNS issues in a timely and effective manner.
• Manage Microsoft 365 (O365) suite including Exchange Online, SharePoint, Teams, OneDrive, and associated licensing.
• Administer and manage software licensing compliance across all enterprise applications and tools.
• Support and maintain mobile device management (MDM/MAM) solutions for iOS and Android platforms.
• Provide expert-level technical support to end users, troubleshooting hardware and software issues and resolving technical problems with urgency and professionalism.
• Serve as an escalation point for Tier 2/3 helpdesk issues, ensuring timely resolution and exceptional customer service.
• Develop and maintain knowledge base articles, user guides, and training materials to empower end users and promote self-service support.
• Track, prioritize, and manage support tickets using ITSM tools, ensuring SLA adherence and accurate reporting.
• Partner with cross-functional IT teams to assess end user computing needs and develop strategic plans for technology adoption and integration.
• Communicate effectively with stakeholders at all levels of the organization to gather requirements, provide status updates, and solicit feedback.
• Participate in technology evaluations and recommend solutions that align with business objectives and budget constraints.
• Maintain accurate, up-to-date documentation of end user computing configurations, procedures, and policies.
• Other duties as assigned; nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.
Qualifications:
Required:
• Windows 11 OS: Deep expertise in deployment, configuration, troubleshooting, and support of Windows 11 in enterprise environments.
• Microsoft 365 / O365: Strong knowledge of the full O365 suite (Exchange Online, Teams, SharePoint, OneDrive, Azure AD/Entra ID) and licensing management.
• System Imaging: Proven experience creating, maintaining, and deploying OS images and software packages.
• PowerShell Scripting: Proficiency in writing, testing, and maintaining PowerShell scripts for automation, reporting, and configuration management.
• ManageEngine: Hands-on experience with ManageEngine products (Desktop Central/Endpoint Central, ServiceDesk Plus, or similar modules).
• Netskope: Working knowledge of Netskope CASB, SWG, and DLP policies configuration and management.
• Tenable / Tanium: Experience with Tenable.io for vulnerability management, scanning, and remediation workflows.
• Network & DNS Troubleshooting: Solid understanding of TCP/IP networking, DNS, DHCP, and the ability to diagnose and resolve client-side network issues.
• Active Directory & Azure AD / Entra ID: Proficiency in user/group management, GPO administration, and hybrid identity environments.
• Endpoint Security: Experience with EDR/XDR tools, BitLocker encryption, MFA enforcement, and zero-trust endpoint strategies.
• macOS Support: Working knowledge of macOS configuration, management, and integration in a Windows-centric enterprise environment (desirable).
• ITSM & Ticketing Tools: Familiarity with ITSM platforms (ServiceNow, Jira Service Management, ManageEngine ServiceDesk, or similar).
• Virtualization & VDI: Understanding of virtual desktop infrastructure (e.g., Citrix, VMware Horizon) is a plus.
• Mobile Device Management: Experience with Intune MDM solution.
• Customer-Focused Mindset: Genuine passion for delivering outstanding end user experience with a service-first attitude.
• Communication: Excellent verbal and written communication skills; ability to explain complex technical concepts to non-technical stakeholders clearly and concisely.
• Problem Solving: Strong analytical and diagnostic skills with the ability to troubleshoot complex, multi-layered technical issues independently.
• Attention to Detail: Meticulous approach to documentation, configuration management, and change control.
• Time Management: Ability to prioritize and manage multiple concurrent tasks and projects in a fast-paced environment.
• Team Collaboration: Works effectively as part of a cross-functional IT team; proactively shares knowledge and supports colleagues.
• Adaptability: Comfortable working in a dynamic environment with evolving priorities and emerging technologies.
• Ownership & Accountability: Takes full ownership of assigned issues and projects, following through to resolution.
• 5+ years of experience in an EUC, Desktop Support, or IT Engineer role within a mid-to-large enterprise environment.
• Demonstrated experience supporting 500+ endpoints across multiple locations.
• Bachelor's degree in information technology, Computer Science, or a related field — or equivalent practical experience.
• Relevant certifications highly desirable: Microsoft (MD-102 Endpoint Administrator, MS-900, AZ-900), CompTIA (A+, Network+, Security+), ITIL Foundation.
Preferred:
• Experience working in a contractor or managed services capacity is an advantage.
Company:
Established in 2009, Vantage Point Consulting has provided Staffing and Software Solutions to the US market. Founded in 2009, the company is headquartered in Stroudsburg, USA, with a team of 51-200 employees. The company is currently Growth Stage.