The Aubuchon Company is a 4th generation family company with 100+ retail locations that believes we don't need to choose between being a "mom and pop" and a modern-day competitor. Our success is a direct reflection of the diverse, fun and ambitious team members who deliver "The Aubuchon Difference" every day as a true market differentiator. We are a high-performing, family company looking to expand our team with people who have Passion for the work we do and the Humility to learn and grow with us!
Job Requirements We are looking for a skilled and customer-focused Glass Repair Specialist to join our team in Saranac Lake. This position will work as part of our main hardware store team while providing specialized glass cutting, repair, and replacement services for our customers.
The Glass Repair Specialist will work with a variety of glass applications, including residential windows, screens, storm windows, vehicle glass, mirrors, and other custom glass needs. The ideal candidate is comfortable working with their hands, taking precise measurements, troubleshooting repairs, and helping customers determine the best solution for their project.
- Measure, cut, fit, and install glass for residential, automotive, and other customer applications.
- Repair and replace glass in home windows, storm windows, doors, and similar fixtures.
- Perform vehicle glass repairs and replacements within the scope of services offered by the location.
- Measure customer-provided frames, windows, and other materials to ensure accurate glass sizing and fit.
- Cut glass, mirrors, plexiglass, and other materials according to customer specifications.
- Repair and replace window screens and related components.
- Remove damaged or broken glass and prepare frames and surfaces for replacement.
- Use appropriate glazing materials, sealants, adhesives, tools, and equipment to complete repairs safely and correctly.
- Troubleshoot glass, window, and screen repair needs and recommend appropriate solutions to customers.
- Provide customers with information regarding repair options, measurements, materials, pricing, and expected completion timelines.
- Maintain an organized glass cutting and repair work area and ensure tools and equipment are properly maintained.
- Follow all established safety procedures when handling, cutting, removing, and installing glass.
- Maintain appropriate inventory of glass, repair materials, hardware, and supplies and communicate replenishment needs to store leadership.
- Accurately document customer orders and communicate when completed projects are ready for pickup.
- Support customers throughout the hardware store and assist with general store operations as business needs require.
- Partner with store leadership and other team members to provide a positive and helpful customer experience.
Work Experience - Previous experience with glass cutting, glazing, residential window repair, automotive glass, construction, carpentry, or a related trade preferred.
- Experience accurately measuring and cutting materials to specification.
- Strong mechanical aptitude and comfort working with hand and power tools.
- Ability to perform detailed work where accuracy and quality are important.
- Strong problem-solving skills and the ability to assess repair needs.
- Comfortable communicating directly with customers and explaining repair options.
- Ability to work independently while also contributing as part of the larger store team.
- Willingness to learn additional hardware products, services, and store operations.
- Dependable, organized, and committed to completing work safely and accurately.
- Must be able to lift up to 50 lbs.; frequent lifting/carrying of up to 25 lbs.
- Ability to stand, walk, bend, twist, push, and reach throughout shifts.
- Must be comfortable working in an animal-friendly environment (accommodations available upon request).
Benefits - 401(k) with Match Program - Available Day 1
- PTO Awards starting at 80 hours and increases with seniority
- 4 Paid Holidays
- Medical, Vision, Dental Insurance
- Company Funded - HSA/HRA Program
- Short Term Disability
- Company Paid Life Insurance
- Wellness Program - Earn $300 annually
- Team Member Assistance Program and Fund
- Discounted Pet Health Insurance
- Gym Reimbursement
- Tuition Reimbursement Program
- Training and Growth Opportunities
- Team Member Discounts at all locations
- Company Discount Program for Tickets, Electronics, Vacations, and more!
- Pay ranging from $18 to $20 per hour
The Aubuchon Company is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. We do not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of The Aubuchon Company and we will not be obligated to pay a placement fee.
Employment Type: FULL_TIME