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Temporary Veterans Crisis Line Jobs (NOW HIRING)

Gritter Francona

WI · On-site

$120 - $160/hr

Coordinate implementation activities related to Veterans identified through multiple pathways, including REACH VET, Risk ID, PDE, SPED, post-event outreach, and Veterans Crisis Line-related requests.

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Temporary Veterans Crisis Line information

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How much do temporary veterans crisis line jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for temporary veterans crisis line in the United States is $20.71, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $21.88 per hour, depending on experience, location, and employer.

What is a temporary veterans crisis line?

A Temporary Veterans Crisis Line worker is a professional who provides immediate support and intervention to veterans experiencing emotional distress, suicidal thoughts, or mental health crises. These workers answer calls, texts, or chats from veterans and their loved ones, offering counseling, resources, and referrals. The 'temporary' designation means the position is for a limited duration, often to meet increased demand or cover staff shortages. Their work is vital in helping veterans access the help they need during difficult times, ensuring they have someone to turn to 24/7.

What skills and qualifications are needed to thrive as a temporary veterans crisis line responder?

To thrive as a Temporary Veterans Crisis Line Responder, you need a background in mental health, crisis intervention, and experience working with veterans or similar populations, often supported by a relevant degree or training. Familiarity with call center systems, documentation platforms, and suicide prevention protocols is typically required. Outstanding active listening, empathy, and composure under pressure are crucial soft skills for supporting distressed individuals. These abilities ensure that responders provide immediate, effective support to veterans in crisis, directly impacting safety and well-being.

What unique challenges might I face while working as a temporary veterans crisis line responder, and how can I prepare for them?

As a Temporary Veterans Crisis Line responder, you may encounter emotionally intense situations, including callers experiencing acute distress or crisis. Managing compassion fatigue and maintaining emotional resilience are common challenges in this role. You'll work within a supportive team environment, often relying on regular debriefings and collaboration with mental health professionals. To prepare, familiarize yourself with crisis intervention techniques, prioritize self-care, and take advantage of any training or wellness resources provided by the organization.

What is the difference between Temporary Veterans Crisis Line vs Veterans Service Officer?

AspectTemporary Veterans Crisis LineVeterans Service Officer
CredentialsNone required; training providedVary by state; often requires certification or training
Work EnvironmentHotline, crisis centers, remote supportVeterans offices, community centers, in-person assistance
Employer & IndustryGovernment agencies, VA, crisis support organizationsVeterans affairs offices, nonprofit organizations
Primary RoleProvide immediate crisis support and resourcesAssist veterans with benefits, resources, and advocacy

While both roles serve veterans, the Temporary Veterans Crisis Line focuses on providing immediate crisis intervention via phone or online, whereas Veterans Service Officers assist with benefits and long-term support. Both are vital in supporting veterans' needs but differ in scope and work environment.

What cities are hiring for Temporary Veterans Crisis Line jobs?

Cities with the most Temporary Veterans Crisis Line job openings:

What are the most commonly searched types of Veterans Crisis Line jobs?

The most popular types of Veterans Crisis Line jobs are:

What states have the most Temporary Veterans Crisis Line jobs?

States with the most job openings for Temporary Veterans Crisis Line jobs include:

Temporary Veterans Crisis Line jobs near you

EMS Mobile Crisis Worker (76019)

Prestera Health Services

Charleston, WV • On-site

$26.35/hr

Full-time

Re-posted 20 days ago

Job description

Job Title: EMS Mobile Crisis Worker
FLSA Status: Non-Exempt
Reports to: Program Supervisor
Department: Clinical
Preparation Date: May 2022
CENTER'S MISSION AND VISION:
The mission of Prestera Center is a united effort dedicated to helping people achieve their full potential and to be the preferred choice for behavioral health services.
JOB SUMMARY
The EMS Mobile Crisis Worker responds with EMS to assist consumers and their family/legal guardians when a crisis arises. Responsible for the evaluation, management, and stabilization of the crisis as identified by the consumer/family. Collaborates and engages with EMS staff to provide the least restrictive services possible. Provides education & resources to the consumer's family/legal guardian to promote resilience and recovery.
DUTIES AND RESPONSIBILITIES
  • Engages andcommunicates effectively with consumers and families, physicians, health care providers, internal and external team members.
  • Provides face to face and phone crisis support/services to individuals via the EMS runs, crisis line, walk-ins, or on scheduled crisis visits.
  • Answers all incoming calls quickly with standard greeting and screening protocol.
  • Provides crisis assessment/support visit within an hour of the crisis call unless approved by supervisor.
  • Provides case consultation to staff as requested.
  • Completes crisis safety plans on individuals when assessments are completed face to face.
  • Receives calls and refers consumers and families to additional services based on individual consumer need.
  • Works different shifts and provides on call coverage for mobile crisis.
  • Completes shift reports to the oncoming shift. Assures documentation is completed by the end of shift.
  • Provides hand off communication to staff when an open consumer accesses crisis services for support.
  • Completes follow-up activities with assigned consumers.
  • Adheres to confidentiality, HIPAA, and risk management policies and procedures including but not limited to completing Incident Reports
  • Utilizes technology provided to perform job efficiently and effectively.
  • Participates in other functional work by participating in related projects, as applicable and directed by Center leadership.

SUPERVISORY RESPONSIBILITIES
No direct supervisory responsibilities are required.
QUALIFICATIONS AND REQUIREMENTS
EXPERIENCE, KNOWLEDGE, AND SKILL REQUIREMENTS:
  • Driver's license required.
  • Experience or prior training working with mental health, substance abuse, or crisis preferred.
  • Knowledge of community resources related to psychiatric services is preferred.
  • Possesses strong written and verbal communication skills, time management and organizational skills with the ability to complete multiple tasks and high volume of work while on a deadline.
  • Ability to learn, navigate, and work daily in the EHR system effectively.
  • Must have a high level of interpersonal skills to handle sensitive and confidential situations.
  • Proficient in Microsoft Office applications.
  • Must be able to lift up to 15 lbs.

EDUCATION AND TRAINING REQUIREMENTS:
  • Bachelor's Degree in a Human Services Field (Psychology, Counseling, or Social Work).
  • Maintains First Aid/CPR certification.
  • Maintains current crisis prevention/intervention training.

DISCLAIMER
This job position performs other assignments and other duties and may change as deemed necessary by Prestera Center. I have read this job description and fully understand the requirement set forth therein. I hereby accept the position and agree to perform the identified essential functions in accordance with established policies and procedures.
It is the policy of Prestera Center to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion,
transfer, demotion, reduction of workforce and termination, rates of pay or other forms of compensation, selection for training, the use of all facilities, and participation in all company-sponsored employee activities. Provisions in applicable laws providing for bona fide occupational qualifications, business necessity or age limitations will be adhered to by the company where appropriate.

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