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Freightliner-Western Star of Maine

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Service Writer

Houlton, ME · On-site

$24/hr

... temporary transportation * Other tasks and duties may be assigned Requirements: * High School ... Health, dental and life insurance * 401k * Vacation, sick and personal time * Uniforms * Holidays ...

Freightliner-Western Star of Maine

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Service Writer

Houlton, ME · On-site

$24/hr

... temporary transportation * Other tasks and duties may be assigned Requirements: * High School ... Health, dental and life insurance * 401k * Vacation, sick and personal time * Uniforms * Holidays ...

South Dade Toyota Kia

SERVICE ADVISOR

Homestead, FL · On-site

WHAT WE OFFER: * Health, Dental, and Vision Insurance * 401(k) Retirement * Vacation Options ... temporary transportation as applicable * Oversees quality control and technicians working on ...

Honda World

Honda Express Advisor

Louisville, KY

Life insurance * 401K Match * Paid vacation and Holidays * Employee purchase and service discounts ... temporary transportation. * Maintains automotive records by recording problems and corrective ...

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Service Writer

Service Writer

Freightliner-Western Star of Maine

Houlton, ME • On-site

$24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

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Job description

We are growing!! Freightliner-Western Star of Maine is seeking enthusiastic, organized, and hard-working individuals to join our team. Come and join a winning team that extends from Westbrook to Fort Kent. Our Houlton location has been actively serving customers for 14 years! We are looking for a service writer with great customer service skills that craves a fast-paced environment. Pay will depend on experience.

Responsibilities:

  • Ascertains problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; checking vehicle maintenance records; examining service schedules
  • Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.
  • Calculating customer's estimates for materials, supplies, labor, and deductibles
  • Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system
  • Monitoring RO’s and determining form of payment before closing. This will include warranty and/or third party billing
  • Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation
  • Other tasks and duties may be assigned

Requirements:

  • High School Diploma or GED equivalent
  • Knowledge of heavy-duty truck/engine repair and installation.
  • Must have time management skills and ability to multi-task

Benefits:

  • Health, dental and life insurance
  • 401k
  • Vacation, sick and personal time
  • Uniforms
  • Holidays

Schedule:

  • 8-10 hour shift
  • Day shift
  • Monday to Friday
  • Overtime

Have any questions? Give us a call!

Company Description

We are a heavy truck/trailer repair shop, dealership, and tire shop that has locations spanning from Westbrook to Fort Kent. We are actively seeking individuals that desire a fast-paced environment to thrive in. We offer great benefits, opportunities for advancement, employee discount, and flexibility. Contact us for more information!