Job description:Â
Haskins Automotive is seeking a full-time experienced Service Advisor. Â
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Competitive compensation and benefits package with significant opportunity for career growth.Â
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Haskins Automotive is a full-service independent dealer shop located in downtown Wellesley. Â
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All inquiries will be handled in strict confidence. Â
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Automotive Service Advisor Job Description: Â
Initiates automotive services and repairs by ascertaining performance problems and services requested; developing estimates; writing repair orders; maintaining customer rapport and records. Strong customer service and communication skills are required. Â
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Schedule is 7:30am- 5:00pm Monday-Friday and 1 Saturday per month 8:00am- 1:00pm.Â
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Automotive Service Advisor Job Duties:Â
-Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; checking vehicle maintenance records; examining service schedules.Â
- Develops estimates by costing materials, supplies, and labor; calculating customer's payment.Â
-Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system.Â
-Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation.Â
-Maintains automotive records by recording problems and corrective actions planned.Â
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Skills/Qualifications:Â
-Sales driven individual who is extremely organized and goal orientedÂ
-Self-starter with capability to implement and develop new processesÂ
-Successfully communicate with others with the ability to work collaboratively within a teamÂ
-Minimum of three years of experience as an automotive service writerÂ
-Service advisor experience focused on European brands is preferableÂ
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Haskins Automotive benefits include:Â
-Health Insurance w/ Company Contribution Â
-Dental CoverageÂ
-Vision CoverageÂ
-401(K) Retirement Plan w/ Percentage Match!Â
-Paid HolidaysÂ
-Paid Personal Time Off (PTO) Days- 13 Days per Year!Â
-Paid Training & Career Development ProgramÂ
-Employee Purchase PlanÂ
-AFLAC Voluntary Benefits PackageÂ
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License/Certification:Â
- Driver's License (Required)Â
Work Location: In personÂ