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Temporary Technical Support Engineer Jobs in California

OSARO

Technical Support Engineer

San Francisco, CA · On-site +1

$100K - $160K/yr

Join our team at OSARO as a Technical Support Engineer and help us develop cutting-edge AI-based autonomous industrial robotic solutions. If you thrive on dynamic challenges, have a knack for ...

Fortinet

Technical Support Engineer

Sunnyvale, CA · On-site

They are seeking a Technical Support Engineer to provide direct technical support to customers, focusing on troubleshooting and recommendations for Fortinet's wireless and switching products.

OSARO

Technical Support Engineer

San Francisco, CA · On-site +1

$100K - $160K/yr

Join our team at OSARO as a Technical Support Engineer and help us develop cutting-edge AI-based autonomous industrial robotic solutions. If you thrive on dynamic challenges, have a knack for ...

ThinkingAI

Technical Support Engineer

Sunnyvale, CA · On-site

ThinkingAI is seeking a Technical Support Engineer to support enterprise customers using their big data SaaS platform. The role requires strong troubleshooting skills and involves working closely ...

Duravant

Technical Support Engineer

Woodland, CA · On-site

As the Technical Support Engineer you will provides advanced technical support to field service technicians and customers for our optical and x-ray processing equipment. This role serves as the ...

WECO

Technical Support Engineer

Woodland, CA · On-site

As the Technical Support Engineer you will provides advanced technical support to field service technicians and customers for our optical and x-ray processing equipment. This role serves as the ...

Finch

Technical Support Engineer

San Francisco, CA · Hybrid

$110K - $130K/yr

About The Role Our Technical Support Engineers (TSE) are essential to enhancing customer experience at Finch. TSEs are expert Finch users, offering meaningful technical solutions for anyone that has ...

DURAVANT LLC

Technical Support Engineer

Woodland, CA · On-site

$80K - $110K/yr

As the Technical Support Engineer you will provides advanced technical support to field service technicians and customers for our optical and x-ray processing equipment. This role serves as the ...

Gamma

Technical Support Engineer

San Francisco, CA · On-site

Technical background through a degree, certification, or hands-on experience in support engineering, QA, AI enablement, or software development * Experience at an early-stage startup, or familiarity ...

Socure

Technical Support Engineer

San Francisco, CA · On-site

$90K - $115K/yr

About the role The Technical Support Engineer is a customer-focused problem solver responsible for delivering timely, effective technical solutions and outstanding service. Reporting to the Manager ...

Tavily

$136K/yr

The role We\'re hiring a Technical Support Engineer to provide excellent customer support for highly technical users, from AI engineers to infrastructure architects. You\'ll be monitoring incoming ...

Finch

Technical Support Engineer

San Francisco, CA · On-site

$110K - $130K/yr

About The Role Our Technical Support Engineers (TSE) are essential to enhancing customer experience at Finch. TSEs are expert Finch users, offering meaningful technical solutions for anyone that has ...

Verkada

Technical Support Engineer

San Mateo, CA · On-site

They are seeking Technical Support Engineers to support their enterprise customers by troubleshooting technical issues, advising on system installation, and collaborating with engineering teams to ...

NextHop AI

Technical Support Engineer

Santa Clara, CA · On-site

Bachelor's degree in Computer Science, Software Engineering, Electrical Engineering or a related field * Minimum 10 years of experience in technical support roles * Leadership roles require 15+ years ...

Fieldguide

Technical Support Engineer

San Francisco, CA · Remote

$135K/yr

As a Technical Support Engineer, you'll remove roadblocks for customers encountering technical challenges across Fieldguide's Auditing Platform. You'll apply deep product expertise to diagnose and ...

Tavily

$150K/yr

The role We\'re hiring a Technical Support Engineer to provide excellent customer support for highly technical users, from AI engineers to infrastructure architects. You\'ll be monitoring incoming ...

NextHop AI

Technical Support Engineer

Santa Clara, CA · On-site

Bachelor's degree in Computer Science, Software Engineering, Electrical Engineering or a related field * Minimum 10 years of experience in technical support roles * Leadership roles require 15+ years ...

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Temporary Technical Support Engineer information

What is a temporary technical support engineer?

A Temporary Technical Support Engineer is an IT professional hired on a short-term basis to assist with technical issues, troubleshoot hardware and software problems, and support end-users. These roles are often project-based or used to cover peak periods, staff absences, or specific initiatives. Temporary Technical Support Engineers work with customers or internal teams to resolve technical problems quickly and efficiently, ensuring minimal disruption to business operations. They may also assist with system installations, upgrades, and routine maintenance tasks.

What are some typical challenges faced by temporary technical support engineers, and how can they be addressed?

Temporary Technical Support Engineers often encounter challenges such as quickly adapting to new systems, understanding company-specific protocols, and efficiently resolving a variety of technical issues within a limited timeframe. To overcome these, it's important to proactively seek out documentation, ask clarifying questions during onboarding, and leverage the expertise of permanent team members. Building strong communication skills and maintaining a customer-focused attitude also help in providing effective support and integrating smoothly with the existing team.

What is the difference between Temporary Technical Support Engineer vs Technical Support Specialist?

AspectTemporary Technical Support EngineerTechnical Support Specialist
CredentialsTypically requires an associate's or bachelor's degree in IT or related fieldOften requires similar certifications or degrees, such as CompTIA A+ or Network+
Work EnvironmentTemporary, often on-site or remote, supporting specific projects or short-term needsPermanent or long-term, supporting ongoing customer issues in various industries
Employer & Industry UsageUsed by tech companies, IT service providers, and organizations needing short-term supportCommon across IT departments, tech firms, and customer service centers

The main difference is that a Temporary Technical Support Engineer is hired for short-term projects or seasonal needs, while a Technical Support Specialist typically holds a permanent position providing ongoing support. Both roles require similar skills and certifications, but their employment duration and scope differ.

What are the key skills and qualifications needed to thrive as a temporary technical support engineer?

To thrive as a Temporary Technical Support Engineer, you generally need a background in IT or computer science, strong troubleshooting abilities, and experience with help desk operations. Familiarity with ticketing systems like Zendesk or ServiceNow, knowledge of operating systems, and relevant certifications such as CompTIA A+ are commonly required. Excellent communication, patience, and problem-solving skills help build rapport with users and resolve issues efficiently. These skills ensure rapid, effective technical resolutions and customer satisfaction in a fast-paced, short-term support environment.

What are the most commonly searched types of Technical Support Engineer jobs in California?

The most popular types of Technical Support Engineer jobs in California are:

What cities in California are hiring for Temporary Technical Support Engineer jobs?

Cities in California with the most Temporary Technical Support Engineer job openings:

Temporary Technical Support Engineer jobs near you

Technical Support Engineer

OSARO

San Francisco, CA • On-site, Remote

$100K - $160K/yr

Full-time

Re-posted yesterday

Job description

Are you a self-driven problem solver passionate about advancing robotics technology? Join our team at OSARO as a Technical Support Engineer and help us develop cutting-edge AI-based autonomous industrial robotic solutions. If you thrive on dynamic challenges, have a knack for troubleshooting, and enjoy collaborating across teams, this role is your opportunity to make a meaningful impact.
About the RoleAs a Technical Support Engineer, you'll be the linchpin in ensuring our systems run smoothly and efficiently. You’ll combine technical expertise with customer-facing skills to support and innovate within the core of our industrial automation operations. This highly visible position involves collaborating with cross-functional teams—Machine Learning, Hardware, and Infrastructure—to enhance the OSARO robotic solutions.
What You'll Do

  • Handle incoming support requests via Zendesk tickets and phone calls, ensuring high-quality solutions and customer satisfaction.

  • Monitor system performance and operational metrics to identify and address issues before they impact customers.  Generate internal and customer facing dashboards.

  • Utilize Python scripts and SQL queries to troubleshoot and resolve complex issues within our robotics and AI systems.

  • Document technical problems and resolutions clearly for future reference and report recurring issues to the development team for systemic fixes.

  • Work closely with engineering and product teams to understand system behaviors and improve support protocols.

  • Create and maintain customer facing knowledge base articles for commonly encountered issues.

What you'll bring

  • A Bachelor’s degree or equivalent experience.

  • 3+ years of technical support or software development experience.

  • Strong problem-solving and analytical skills.

  • Strong written and verbal communication skills

  • Excellent interpersonal skills for engaging with customers and internal stakeholders.

  • Basic knowledge of Python scripting - running from the command line, using arguments etc.

  • Basic familiarity with Unix systems.

  • Basic understanding of software, system, and application logs, as well as the tools and platforms used for their management and analysis.

  • Basic understanding of JSON and Rest APIs.

Bonus if You Have

  • Experience with industrial robotics applications.

  • Proficiency in Python scripting.

  • Proficiency in SQL, Grafana or other data visualization tools.

  • Background in logistics or fulfillment environments.

  • Knowledge of hardware troubleshooting, networking, and IT product management.

  • Experience with Rust.

Actual compensation is based on various factors, including but not limited to job-related skills, and experience. In addition to a base salary, this role is also eligible for benefits and equity.
Why OSARO?

OSARO is a San Francisco-based startup at the forefront of deep learning and robotics. Backed by industry leaders such as Peter Thiel and Jerry Yang, our mission is to empower robots with unparalleled autonomy to tackle complex tasks. With an international team of experts, we combine cutting-edge research with practical solutions to deliver exceptional results.

We believe in inclusivity, healthy debate, and diverse perspectives, striving to set a standard for equality in tech.

What We Offer

  • Health, dental, vision, and commuter benefits.

  • Generous PTO.

  • 401(k) retirement plan.

  • Paid parental leave with flexible options for extended leave.

Additional Information

  • This is a full-time, on-site role in the SF Bay Area. Remote work is not an option.

  • The position is available immediately.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.