Temporary Sss Security Jobs (NOW HIRING)

Summary LOCATION: This position is located in Central Processing, Head of Earnings in the Wilkes Barre Direct Operations Center (WBDOC) at 1150 East Mountain Blvd. Wilkes-Barre, PA 18702. TOUR OF DUTY: Multiple work schedules (up to 40 hours) | Alternate work schedules may be available.

TYPE OF POSITION: Temporary, not to exceed one year. May be extended. Will not become permanent.

Responsibilities Benefits & Records Technicians perform a variety of activities involving analyzing, investigating, identifying, coding, reconciling, updating and adjusting earnings data reported by employers, and benefit data reported by recipients and representative payees. Examples of such activities include: Review and categorize incoming correspondence. Examine incoming documents and forms to determine acceptability for further processing.

Identify and resolve discrepancies for a wide variety of completed forms and reports. Initiate and receive direct contact calls from various government agencies, beneficiaries, their representatives, wage earners, and the general public. Initiate and receive direct contact calls and/or correspondence to report on progress, resolve problems, clarify, exchange, obtain or provide information, and advance a better understanding of SSA programs.

Access computer systems, personal computer, and other related computer equipment for various records and reports. Enter, correct, and update data in automated systems for management information reporting purposes. Distribute completed work in accordance with specific workload procedures to the appropriate SSA components and other government agencies.

Follow applicable procedures governing the release of confidential information. Prepare complex and detailed written reports needed by other government agencies and subsequent operations to accompany the source document for further processing. Apply individual judgment to identify, evaluate and resolve nonstandard requests or replies utilizing different and often unrelated steps, processes and/or methods.

Requirements Conditions of Employment Qualifications Applicants must have 52 weeks of specialized experience at the GS-5 level, or equivalent, which is in or related to the work of the position to be filled and has equipped applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Examples of specialized experience include operating a personal computer and utilizing software such as entering and retrieving data, editing, making record changes, verifying information; applying rules, regulations and written guidelines to work assignments, such as reviewing, verifying, evaluating applications, claims, documents, forms, etc., to determine acceptability for processing; communicating orally with the public to provide or obtain information; and writing correspondence/reports such as responding to inquiries or requests for information. Qualification requirements must be met by the closing date of this announcement.

Applicants for promotion to GS-6 must have 52 weeks at GS-5. Resumes exceeding 2 pages in length will not be considered. Visit the 'Required Documents' section below for more information.

Education Substitution of education for experience is not applicable at this grade level. Additional Information Additional selections may be made within 6 months of the date of the initial selection. In addition to the minimum qualifications, applicants must be eligible under the following category: Displaced or surplus Federal employees eligible under the Interagency Career Transition Assistance Plan (ICTAP) who have held a GS-6 or above, and in the commuting area of Wilkes-Barre, PA.

In addition to meeting the basic eligibility criteria, ICTAP applicants must be well qualified for the position. Well-qualified is defined as having knowledge, skills, and abilities that clearly exceed the minimum qualification requirements for the position. Under numeric rating procedures, qualified ICTAP applicants must receive a rating of 85 or higher to be eligible for selection.

Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. See www.sss.gov. OTHER NOTES: This position is temporary, not-to-exceed 1 year.

May be extended; will not become permanent. This is not a career ladder position; GS-6 is the full performance level. This position is eligible for telework as determined by agency policy.

Relocation expenses will not be paid.