Austin, TX · On-site
We are excited to announce that we are expanding our team and adding a new Service Delivery Manager Company Culture At Centre, our diverse workforce drives innovation and success. We foster a ...
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Austin, TX · On-site
We are excited to announce that we are expanding our team and adding a new Service Delivery Manager Company Culture At Centre, our diverse workforce drives innovation and success. We foster a ...
Houston, TX · On-site
We are excited to announce that we are expanding our team and adding a new Service Delivery Manager Company Culture At Centre, our diverse workforce drives innovation and success. We foster a ...
Houston, TX · On-site
We are excited to announce that we are expanding our team and adding a new Service Delivery Manager Company Culture At Centre, our diverse workforce drives innovation and success. We foster a ...
Fort Worth, TX · On-site
Service Delivery Manager Job Locations US-TX-Fort Worth Requisition ID 2026-1638563 Category (Portal Searching) Management Business Unit RCS Overview Company Overview: Deposita(TM), An Allied ...
Fort Worth, TX · On-site
Service Delivery Manager Job Locations US-TX-Fort Worth Requisition ID 2026-1638563 Category (Portal Searching) Management Business Unit RCS Overview Company Overview: Deposita(TM), An Allied ...
The Service Delivery Manager is expected to motivate indirect reports who are technically proficient, understand the expectations of cash management responsibilities, and be responsive to business ...
The Service Delivery Manager is expected to motivate indirect reports who are technically proficient, understand the expectations of cash management responsibilities, and be responsive to business ...
Fort Worth, TX · On-site
The Service Delivery Manager is expected to motivate indirect reports who are technically proficient, understand the expectations of cash management responsibilities, and be responsive to business ...
Fort Worth, TX · On-site
The Service Delivery Manager is expected to motivate indirect reports who are technically proficient, understand the expectations of cash management responsibilities, and be responsive to business ...
Keller, TX · On-site
The Service Delivery Manager is expected to motivate indirect reports who are technically proficient, understand the expectations of cash management responsibilities, and be responsive to business ...
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Keller, TX · On-site
The Service Delivery Manager is expected to motivate indirect reports who are technically proficient, understand the expectations of cash management responsibilities, and be responsive to business ...
Carrollton, TX · On-site
The Service Delivery Manager (SDM) serves as the conductor of the delivery team -- the central hub responsible for driving execution across multiple locations and work streams simultaneously. This is ...
Carrollton, TX · On-site
The Service Delivery Manager (SDM) serves as the conductor of the delivery team -- the central hub responsible for driving execution across multiple locations and work streams simultaneously. This is ...
SAP Service Delivery Manager Location: San Antonio, TX SAP Service Delivery Manager [15+ Years of Experience] * 15+ Years of IT Experience with minimum 5 years of relevant experience managing service ...
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SAP Service Delivery Manager Location: San Antonio, TX SAP Service Delivery Manager [15+ Years of Experience] * 15+ Years of IT Experience with minimum 5 years of relevant experience managing service ...
Enterprise Service Delivery Manager Location: Houston TX - Hybrid Duration: 6-12 months We are looking more for someone with IT incident management, service delivery experience. Here is as brief ...
Enterprise Service Delivery Manager Location: Houston TX - Hybrid Duration: 6-12 months We are looking more for someone with IT incident management, service delivery experience. Here is as brief ...
The onsite Service Delivery Manager will be working with the customer and offshore delivery team (PM and 25 people) to ensure the proper operation of the Data Center * Ensure ITIL processes are ...
The onsite Service Delivery Manager will be working with the customer and offshore delivery team (PM and 25 people) to ensure the proper operation of the Data Center * Ensure ITIL processes are ...
The onsite Service Delivery Manager will be working with the customer and offshore delivery team (PM and 25 people) to ensure the proper operation of the Data Center * Ensure ITIL processes are ...
The onsite Service Delivery Manager will be working with the customer and offshore delivery team (PM and 25 people) to ensure the proper operation of the Data Center * Ensure ITIL processes are ...
Senior Service Delivery Manager - Digital Workplace and Cloud The Service Delivery Manager (SDM) is accountable for the successful delivery of managed IT services across Infrastructure, End User ...
Senior Service Delivery Manager - Digital Workplace and Cloud The Service Delivery Manager (SDM) is accountable for the successful delivery of managed IT services across Infrastructure, End User ...
Position Summary Austin, Texas, USA (Hybrid) Thales is looking for a Senior Service Delivery Manager who will ensure the solution is delivered in compliance with customer requirements and Thales ...
Position Summary Austin, Texas, USA (Hybrid) Thales is looking for a Senior Service Delivery Manager who will ensure the solution is delivered in compliance with customer requirements and Thales ...
Position Summary Austin, Texas, USA (Hybrid) Thales is looking for a Senior Service Delivery Manager who will ensure the solution is delivered in compliance with customer requirements and Thales ...
Position Summary Austin, Texas, USA (Hybrid) Thales is looking for a Senior Service Delivery Manager who will ensure the solution is delivered in compliance with customer requirements and Thales ...
$220K - $250K/yr
Extensive experience in sales, account management, business development, consulting, or commercial ... It delivers end-to-end services and solutions leveraging strengths from strategy and design to ...
New
$220K - $250K/yr
Extensive experience in sales, account management, business development, consulting, or commercial ... It delivers end-to-end services and solutions leveraging strengths from strategy and design to ...
New
Houston, TX · On-site
$110K - $130K/yr
The IT Service Delivery Manager (ITSM/ITIL ServiceNow SME) is responsible for managing Sungrow USA's IT Service Desk operations and administering the ServiceNow platform. This role ensures efficient ...
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Houston, TX · On-site
$110K - $130K/yr
The IT Service Delivery Manager (ITSM/ITIL ServiceNow SME) is responsible for managing Sungrow USA's IT Service Desk operations and administering the ServiceNow platform. This role ensures efficient ...
Service Delivery Manager Location: 7500 Dallas Pkwy, Plano, TX 75024 We envision an enterprise network that inherently defends against cyber threats, eliminates lateral attack vectors like ransomware ...
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Service Delivery Manager Location: 7500 Dallas Pkwy, Plano, TX 75024 We envision an enterprise network that inherently defends against cyber threats, eliminates lateral attack vectors like ransomware ...
Service Delivery Manager Location: 7500 Dallas Pkwy, Plano, TX 75024 We envision an enterprise network that inherently defends against cyber threats, eliminates lateral attack vectors like ransomware ...
Service Delivery Manager Location: 7500 Dallas Pkwy, Plano, TX 75024 We envision an enterprise network that inherently defends against cyber threats, eliminates lateral attack vectors like ransomware ...
... Service Delivery Manager (SDM) is the conductor of the delivery team and is accountable for all customer calls and web-based intake, scheduling, coordination, material procurement and various other ...
... Service Delivery Manager (SDM) is the conductor of the delivery team and is accountable for all customer calls and web-based intake, scheduling, coordination, material procurement and various other ...
The IT Service Delivery Manager - Americas is accountable for the end-to-end delivery, performance, and continuous improvement of IT end-user, workplace services, and related technology support ...
The IT Service Delivery Manager - Americas is accountable for the end-to-end delivery, performance, and continuous improvement of IT end-user, workplace services, and related technology support ...
| Aspect | Temporary Service Delivery Manager | Service Delivery Coordinator |
|---|---|---|
| Credentials | Relevant certifications (e.g., ITIL, PMP), experience in service management | Basic industry certifications, customer service experience |
| Work Environment | Oversees service teams, manages client relationships, often in dynamic settings | Supports service teams, coordinates schedules, handles client communications |
| Employer & Industry Usage | Used in IT, telecom, and tech industries for project-based roles | Common in service industries like IT, healthcare, and customer support |
The Temporary Service Delivery Manager typically has more responsibility for managing teams and client relationships, requiring relevant certifications and experience. The Service Delivery Coordinator focuses on supporting service delivery processes and coordination. Both roles are essential in service industries but differ in scope and seniority.
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 26 days ago
We are excited to announce that we are expanding our team and adding a new Service Delivery Manager
Company Culture
At Centre, our diverse workforce drives innovation and success. We foster a collaborative environment where consultants work together to deliver tailored IT solutions that meet our clients’ unique business needs.
Benefits
Hybrid work options, paid time off, and holidays
Comprehensive medical, dental, and vision coverage
401(k) with employer match
Professional growth opportunities in a stable, team-oriented environment
Position: Service Delivery Manager
The Service Delivery Manager ensures exceptional service quality for our managed services clients. This role leads a team of consultants, establishes best practices, and drives continuous improvement in service delivery. You’ll help define team skills, processes, and tools, ensuring efficiency and client satisfaction. As a key member of the management team, you’ll contribute to business planning and collaboration.
Key Responsibilities
Ensure quality, security, and compliance for all clients
Manage work distribution and ensure timely resolution to customer issues
Identify trends in reactive support and help drive automation and process efficiencies
Drive proactive client management and SLA adherence
Handle ticket escalation and critical issue resolution
Maintain documentation and compliance standards
Drive, manage and report on monthly and quarterly Service Desk KPIs
Manage deployment, maintenance, and upgrades of systems and tools including servers, workstations, operating systems, hardware, software and peripherals
Support onboarding for new clients
Support team development and career growth
Participate in recruitment and selection of new team members
Review and approve time/expense entries
Qualifications
Bachelor’s degree required
5+ years of hands-on leadership experience
Strong proficiency in Microsoft Office Suite
Expertise in:
Windows OS, Windows Server
Microsoft administration tools (AD, DHCP, DNS, Group Policy)
Microsoft Exchange, Citrix technologies
Backup/DR strategies and system upgrades
Network infrastructure and protocols (TCP/IP, DNS, DHCP)
Enterprise hardware (Cisco, Dell, HP)
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It services
51 - 200 Employees
Houston, TX, US
2005
