Please note this is a fully remote position. Sales Support Responsibilities: * Training and ... Temporary AM Stand In: Manage email accounts and monitor Salesforce notifications and pipeline ...
Please note this is a fully remote position. Sales Support Responsibilities: * Training and ... Temporary AM Stand In: Manage email accounts and monitor Salesforce notifications and pipeline ...
Temporary Remote information
What are some common challenges faced in a temporary remote role, and how can they be addressed?
Temporary remote positions often require quick adaptation to new teams, systems, and workflows, which can be challenging for new hires. Communication may also be more complex due to the lack of in-person interactions and the need to quickly establish rapport virtually. To overcome these challenges, proactively reaching out to team members, utilizing collaboration tools, and clarifying expectations early can help you integrate smoothly and stay productive. Regular check-ins with supervisors can also ensure alignment on goals and provide support as you acclimate to the role.
What is the difference between Temporary Remote vs Part-Time Remote Customer Service Representative?
| Aspect | Temporary Remote | Part-Time Remote Customer Service Representative |
|---|---|---|
| Duration | Short-term, project-based or seasonal | Ongoing, with set weekly hours |
| Work Environment | Flexible, often freelance or contract | Consistent remote setup, usually from home |
| Credentials | Varies, often minimal; customer service skills | Customer service experience, communication skills |
| Employer Usage | Companies hiring for specific projects or peak seasons | Companies offering part-time customer support roles |
Temporary Remote roles are short-term, project-based positions with flexible durations, often filled by freelancers or contractors. Part-Time Remote Customer Service Representatives work ongoing hours, typically from home, providing consistent support. Both roles require customer service skills but differ mainly in duration and employment structure.
What are the key skills and qualifications needed to thrive as a Temporary Remote Worker, and why are they important?
To thrive as a Temporary Remote Worker, you need strong organizational skills, self-motivation, and the ability to quickly adapt to new tasks or industries, often supported by relevant job-specific experience or training. Familiarity with remote collaboration tools like Zoom, Slack, Trello, or Google Workspace is typically required. Excellent time management, proactive communication, and reliability are standout soft skills in this position. These abilities ensure productivity, seamless teamwork, and successful project completion without direct supervision.
What are temporary remote jobs?
Temporary remote jobs are positions that allow employees to work from home or another location outside the traditional office for a limited period of time. These jobs can range from a few weeks to several months and are often used to fill short-term needs such as seasonal work, special projects, or employee absences. Temporary remote roles are available in many industries, including customer service, data entry, and IT. They offer flexibility and can be a good way to gain experience or earn extra income between permanent positions.
What Are Temporary Remote Jobs?
Temporary remote jobs include a variety of freelance contract and seasonal positions, including roles in customer service and programming. In this type of job, you may design content for a marketing project, process orders from customers, develop guidelines to improve workflow or provide day-to-day support for the duration of an event. Temporary remote jobs are available in many different industries—for example, some companies hire extra customer support during the holidays to help process the higher-than-normal number of orders, while tax software companies do the same thing before annual tax filing deadlines. This is a broad search term and may not show any results relevant to your education and skills, so consider narrowing it down by industry or title.
More about Temporary Remote jobs
What are popular job titles related to Temporary Remote jobs in Alabaster, AL? For Temporary Remote jobs in Alabaster, AL, the most frequently searched job titles are:
What job categories do people searching Temporary Remote jobs in Alabaster, AL look for? The top searched job categories for Temporary Remote jobs in Alabaster, AL are:
What cities near Alabaster, AL are hiring for Temporary Remote jobs? Cities near Alabaster, AL with the most Temporary Remote job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 24 days ago
Shaw Industries rating
7.5
Based on 102 frontline employees who took The Breakroom Quiz
250th of 520 rated manufacturers
Job description
Job Title
Sales Development Specialist, Shaw ContractPosition Overview
Shaw Contract | Shaw Hospitality is a global design leader in commercial flooring for some of the world's most creative and innovative environments. Our vast, sustainable product offerings can be found in diverse markets such asworkplace, healthcare, hospitality,educationand multi-family dwellings; supporting the spaces in which we work, learn, live,playand heal.
As a Sales Development Specialist, you will contribute to sales growth by partnering with Shaw Contract Account Executives to advance their sales strategies by connecting them with key players within targeted accounts, providing information to act strategically, and enabling the account executive to increase customer facing time. This person should display a positive attitude and project a willingness to help, while consistently providing accurate information to our customers.
As you develop in your role as a Sales Development Specialist you will be expected to contribute to the success of Shaw Industries by possessing a thorough understanding of product knowledge, selling strategies, and customer service for your assigned geographic territory in the Southeast. You will be expected to find and generate business intelligence to qualify accounts, contacts, and projects to grow your territory sales. You will be responsible for calling on active projects and lower accounts based on AE's direction and selling strategy.
Please note this is a fully remote position.
Sales Support Responsibilities:
Training and Development: Provide Salesforce training for new Account Executives and internal partners, ensuring they are proficient in system use.
Reporting and Analysis: Generate comprehensive reports, including 3-year revenue analysis, Tableau visualizations, transaction history, and account base information.
CSI Maintenance: Troubleshoot and resolve issues within the CSI system, manage mass account transfers, hardcode accounts to the correct sales managers, and merge duplicate accounts to maintain data integrity.
Temporary AM Stand In: Manage email accounts and monitor Salesforce notifications and pipeline quote expirations for Account Managers who have left the company or on leave. Customer facing as needed.
Marketing Collaboration: Partner with Connect/Inform to create compelling marketing newsletters, email blasts, and promotional items that drive engagement and sales
Sales Initiatives: Collaborate with the Strategy and Insights team on new sales initiatives, including developing business plans and promotional incentives to drive growth.
Price List Management: Manage dealer price lists, including inputting ESP and Diverzify data accurately.
SFDC Maintenance: Ensure the integrity and accuracy of data within SFDC, including updates and troubleshooting.
Backup Support: Serve as a backup for Account Managers during their leave, vacation, or on an "as needed" basis, ensuring continuous support and client engagement.
Customer Onboarding: Partner with Customer Service to input new customers into Salesforce, ensuring a seamless onboarding process.
Pricing and Product Management: Maintain excellence in managing pricing, product inquiries, and identifying new selling opportunities.
Team Support: Provide additional support by backing up teammates and managing multiple regions as directed by management to ensure seamless coverage.
Claims Management: Handle and resolve customer claims efficiently, providing appropriate solutions.
Product Recommendations: Provide expert recommendations for replacement products based on customer needs and preferences.
Customer Service Liaison: Act as a liaison between customers and the company to resolve issues and enhance customer satisfaction.
Event Coordination: Organize and coordinate Lunch & Learn sessions to promote products and services.
BDAResponsibilities:
Conduct basic market research to assist Account Executives in finding potential business opportunities.
Contact Research through Zoom info to find basic contact info for targeted end-users.
Create and manage simple prospect lists by analyzing basic market reports and helping to complete remedial account maps
Document customer insights for the sales team to use during appointments.
Log leads and update project status within the territory.
Requirements:
High School education or equivalent.
2+ years sales support experience
Support up to 20 account executives at one time
Located in Southeast United States
Preferred:
CRM experience (Salesforce preferred)
Data/reporting tools (Excel, Tableau exposure)
Competencies:
Execute Action Plan
Influence Others
Initiate Action
Deliver Compelling Communication
Build Trusting Relationships
Shaw benefits include:
Medical, dental, and vision insurance
Life insurance and disability coverage
Tuition reimbursement
Employeeassistanceprogram
Health savings account
Paid Time Off
Parental Leave
401K and Retirement Plans
Product discounts for employees
Adoptionassistance
Shaw Family Health Center (Dalton, GA, and Cartersville, GA, locations)
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Work Shift
8 Hr non-rotating shift, Hrs fall to in punch day, Observed Calendar, shift starts AMShaw Industries is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.
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