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Temporary Remote Customer Service Manager Jobs in Gardner, MA

HMG Careers

Remote Sales Manager

Worcester, MA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Manager Remote

Worcester, MA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Manager Remote

Leominster, MA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Gardner, MA · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Agent

Leominster, MA · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Gardner, MA · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Devens, MA · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Fitchburg, MA · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Temporary Remote Customer Service Manager information

See Gardner, MA salary details

$26K

$61.4K

$107K

How much do temporary remote customer service manager jobs pay per year?

As of Aug 28, 2026, the average yearly pay for temporary remote customer service manager in Gardner, MA is $61,447.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,400.00 and $74,200.00 per year, depending on experience, location, and employer.

What is the difference between Temporary Remote Customer Service Manager vs Temporary Remote Customer Support Supervisor?

AspectTemporary Remote Customer Service ManagerTemporary Remote Customer Support Supervisor
ResponsibilitiesOversees customer service teams, manages escalations, develops strategiesSupervises support agents, monitors daily operations, ensures quality
Required SkillsLeadership, communication, problem-solving, customer service expertiseTeam supervision, communication, conflict resolution
Work EnvironmentRemote management of customer service teams, strategic planningRemote oversight of support staff, daily support operations
Common UsageUsed by companies needing managerial oversight of customer serviceUsed for supervising support staff in customer service roles

The Temporary Remote Customer Service Manager focuses on strategic management and team leadership, while the Temporary Remote Customer Support Supervisor handles daily support operations and team supervision. Both roles require customer service experience but differ in scope and responsibilities.

What are popular job titles related to Temporary Remote Customer Service Manager jobs in Gardner, MA?

For Temporary Remote Customer Service Manager jobs in Gardner, MA, the most frequently searched job titles are:

What job categories do people searching Temporary Remote Customer Service Manager jobs in Gardner, MA look for?

The top searched job categories for Temporary Remote Customer Service Manager jobs in Gardner, MA are:

What cities near Gardner, MA are hiring for Temporary Remote Customer Service Manager jobs?

Cities near Gardner, MA with the most Temporary Remote Customer Service Manager job openings:

Temporary Remote Customer Service Manager jobs near you
Infographic showing various Temporary Remote Customer Service Manager job openings in Gardner, MA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $61,447 per year, or $29.5 per hour.

Regional Service Manager

Littleton, MA • Remote

Peak Technologies
IT Services • 501 - 1,000 employees
Learn more about Peak Technologiesexternal

Full-time

Re-posted 14 days ago

Job description

For over 35 years, Peak Technologies has been at the forefront of providing end-to-end enterprise mobility, managed services, printing and mobile data capture solutions for performance-driven organizations focused on the optimization of supply chain and field-based business processes.

JOB SUMMARY & SCOPE: 
As a Regional Service Manager (RSM), you are responsible for the overall performance, effectiveness, and customer experience of your assigned region. You will lead a team of approximately 10-15 Customer Service Engineers and coordinate third-party service resources as needed to ensure successful service delivery. Utilizing operational data, performance metrics, and customer feedback, you will drive continuous improvement, operational efficiency, employee development, and customer satisfaction. The RSM is expected to operate with a strong sense of ownership and accountability, managing their region as a business within the business while supporting company growth objectives and service excellence standards.
KEY ACCOUNTABILITIES: 
  • Manage, coach, and develop a team of approximately 10-15 geographically dispersed Customer Service Engineers while coordinating third-party service resources as required to meet customer and business needs.
  • Identify opportunities for service growth and support sales initiatives through customer engagement, service recommendations, and collaboration with sales teams.
  • Maintain ownership of regional service performance, including customer satisfaction, SLA achievement, technician productivity, utilization, expense management, and operational efficiency.
  • Utilize service management systems, reporting tools, and operational metrics to monitor regional performance, identify improvement opportunities, and drive corrective actions when necessary.
  • Ensure adherence to company processes, field service software requirements, safety standards, and service delivery best practices across all direct and contracted resources operating within the region.

TYPICAL PERFORMANCE TARGETS: 
SERVICE DELIVERY: 
  • SLA compliance.
  • First-time fix rate.
  • Customer satisfaction.
  • Escalation management.
OPERATIONAL PERFORMANCE: 
  • Technician utilization.
  • Schedule effectiveness.
  • Overtime management.
  • Travel and operating expense control.
PEOPLE LEADERSHIP: 
  • Employee retention.
  • Training completion.
  • Technician development.
  • Safety performance.
CONTINUOUS IMPROVEMENT: 
  • Process improvement initiatives.
  • Service software compliance.
  • Operational efficiency gains.

SUPERVISION: 
Role involves management of approximately 10-15 direct reports, including geographically dispersed Customer Service Engineers and coordination of third-party service resources as needed. Frequent regional travel up to 50% is required to support employee development, operational consistency, customer engagements, and regional business needs.
Travel may also be required to Peak locations, customer sites, and vendor locations.

Peak Technologies, Inc. is an Equal Opportunity Employer who fully and actively supports equal access for all people regardless of Race, Color, Religion, Gender, Age, National Origin, Veteran Status, Disability, Genetic Information or Testing, Family and Medical Leave, Sexual Orientation and Gender Identity or Expression.