Temporary Pike County Jobs (NOW HIRING)

Salary: $18.46 Hourly
Location : Pike County, PA
Job Type: Non-Civil Service Temporary Part-time
Job Number: N-2026-50267
Department: Department of Transportation
Division: TR Trsm Srvs Sctn
Opening Date: 07/02/2026
Closing Date: 7/11/2026 11:59 PM Eastern
Job Code: 05942
Position Number: 00256123
Union: AFSCME
Bargaining Unit: A1
Pay Group: ST03
Bureau / Division Code: 083910
Bureau / Division: Bureau of Innovations/Tourism Services Division
Worksite Address: Pike County Welcome Center
Worksite Address: I-84, Exit 53
City: Matamoras, Pennsylvania
Zip Code: 18336
Contact Name: Brenda Findley
Contact Phone: 814.678.5083
Contact Email: bfindley@pa.gov
THE POSITION
NOTE: THIS IS A REPOSTING OF N-2026-50267 WHICH WAS PREVIOUSLY OPEN FROM MAY 26, 2026 TO JUNE 4, 2026. PREVIOUS APPLICANTS DO NOT NEED TO REAPPLY.
Build valuable customer service skills as a Temporary, Part-time Tourist Information Counselor with the Department of Transportation. In this role, you assist guests at the Welcome Center by sharing important travel details and promoting attractions across Pennsylvania. You will work in a fast-paced setting where every interaction helps someone have a better trip. Become part of a team that takes pride in guiding travelers and supporting statewide tourism.
DESCRIPTION OF WORK
This position supports the daily operations of the Welcome Center by assisting travelers, maintaining displays, and helping with communication efforts. As a Temporary, Part-time Tourist Information Counselor, you will perform the following duties:

• Traveler Assistance: Provide directions, travel details, and tourism information to visitors at the Welcome Center
• Center Operations: Open or close the Welcome Center, maintain clean displays, and manage literature and supply inventory
• Customer Service: Greet guests, answer questions about Pennsylvania, and represent the Welcome Center professionally
• Report Preparation: Complete daily reports, customer counts, reservation logs, and visitor notations
• Inventory Management: Unpack, store, and track literature and supplies and coordinate with vendors when needed
• Program Support: Assist with tours, travel shows, outreach events, and special assignments from supervisors

Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:

• Part-time temporary "on call" employment.
• Shifts vary and working hours are based on operational need.
• On call shifts can range from 7:00AM to 7:00PM, (temporarily hours are 9:00AM to 5:30PM), 7 days per week.
• Telework: You will not have the option to telework in this position.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:

• One year of experience in work involving public contact; or
• An equivalent combination of experience and training.

Additional Requirements:

• You must be willing and able to work in and commute to Pike County PennDOT Welcome Center: I-84, Exit 53, Matamoras.
• You must have the ability to be "on call" between 7:00 AM to 7:00 PM, seven days a week. Current hours are 9:00 AM to 5:30 PM.
• You must have the ability to report to work within 1-hour of being called in.
• You must have front facing public contact experience.
• You must have experience working with computers.
• You must have experience answering phones, composing emails, compiling reports, tracking office activities and inventory, entering data, and filing.
• You must be able to perform essential job functions.

Preferred Qualifications (not required):

• Five or more years of full-time experience in work involving front facing public.
• High school diploma or equivalent.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
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We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*
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*Eligibility rules apply.
01
How many years of full-time experience in work involving public contact do you possess?

• 1 year or more
• 6 months but less than 1 year
• Less than 6 months
• None

02
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
03
How much college coursework have you completed?If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted. If you answer this question based on education acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting and clicking the Evaluation Services link.

• 30 credits or more
• 15 but less than 30 credits
• Less than 15 credits
• None

04
Additional Requirement - This position is located in Pike County PennDOT Welcome Center: I-84, Exit 53, Matamoras. Are you willing and able to work in and commute, to this location?

• Yes
• No

05
Additional Requirement - Would you be available to be "on call" between 7:00 am to 7:00 pm, seven days a week? Currently hours are 9:00 am to 5:30 pm.

• Yes
• No

06
Additional Requirement - Would you be available to arrive at I-84, Exit 53, Matamoras within an hour's notice of being called in for a shift?

• Yes
• No

07
Additional Requirement - If your home address is more than one hour away from the Welcome Center location, will you be able to explain how you plan to report to work within the one-hour requirement? If your home address is less than one hour away from the Welcome Center location, please respond "Yes".

• Yes
• No

08
Additional Requirement - Have you worked a front facing customer service position?

• Yes
• No

09
Additional Requirement - Do you have experience working with computers?

• Yes
• No

10
Additional Requirement - Do you have work experience in answering phone calls, fielding questions, and directing callers to appropriate staff?

• Yes
• No

11
Additional Requirement - Do you have work experience in composing emails in response to customer questions and issues?

• Yes
• No

12
Additional Requirement - Do you have customer service experience including direct contact with individuals that involved greeting them; directing their inquiries; and providing solutions to issues and concerns?

• Yes
• No

13
Additional Requirement - Do you have work experience in accurately compiling and tracking office activities and inventories in reports?

• Yes
• No

14
Additional Requirement - Do you have work experience in data entry that included inputting and typing information on a keypad or keyboard?

• Yes
• No

15
Additional Requirement - Do you have work experience in collecting and cataloging files in alphabetical or numerical sequences?

• Yes
• No

16
Preferred Qualification - How many years of full-time experience in work involving front facing public contact do you possess?

• 5 years or more
• 2 years or more
• 1 year or less
• None

17
Preferred Qualification - What is your highest level of education?

• Master's Degree or greater
• Bachelor's degree
• Associate's Degree
• Some college
• High school diploma or equivalent
• Other
• None

Required Question