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Temporary Outbound Customer Service Jobs in California

Specialist Customer Service

Livermore, CA · On-site

$19 - $25/hr

Handle inbound and outbound calls in a fast-paced, high-volume call center, assisting customers with demographic, member plan, and physician changes, collecting INR results, and creating supply ...

Customer Service Specialist

Livermore, CA · On-site

$19 - $25/hr

As the Customer Service Specialist, you will handle inbound and outbound calls in a fast paced, high volume call center. You will interact with customers to assist with demographic, member plan and ...

We are looking for a Customer Service Representative to support member enrollment operations for a ... Clear communication skills with the ability to respond effectively to inbound and outbound customer ...

Specialist Customer Service

Livermore, CA · On-site

$19 - $25/hr

As the Customer Service Specialist, you will handle inbound and outbound calls in a fast paced, high volume call center. You will interact with customers to assist with demographic, member plan and ...

Customer Service Rep

Arnold, CA · On-site

$21 - $23/hr

Handle inbound and outbound customer calls with clear, respectful, solution-focused communication ... Learn EDP's customer systems, routing processes, and service workflows through hands-on training

Mon - Fri Full-Time, Temporary Customer Service Specialist PrideStaff is currently working with a ... Must Have Experience in an Inbound & Outbound Call Center, Medical Office/Clinic, Hospital ...

New

Minimum two (2) years' experience in a customer service facing role with experience logging inbound and outbound customer communications and escalating support issues. * Minimum one (1) years of ...

Showing results 21-40

Temporary Outbound Customer Service information

What is the difference between Temporary Outbound Customer Service vs Temporary Inbound Customer Service?

AspectTemporary Outbound Customer ServiceTemporary Inbound Customer Service
Primary RoleMaking outbound calls to customers, promoting products, or following up on inquiriesHandling incoming calls from customers seeking support or information
Work EnvironmentCall centers, remote setups, or office settingsCall centers, remote setups, or office settings
Required SkillsCommunication, persuasion, active listeningCommunication, problem-solving, active listening
Common CertificationsCustomer service training, communication skillsCustomer service training, communication skills

Temporary Outbound Customer Service involves making outgoing calls to engage with customers, while Temporary Inbound Customer Service focuses on handling incoming calls. Both roles require strong communication skills and are often found in call centers or remote work environments. The main difference lies in the nature of the calls—outbound versus inbound—though they share similar credentials and industry usage.

What is a temporary outbound customer service role?

A temporary outbound customer service role involves contacting customers proactively, such as making follow-up calls or surveys, usually for a limited period. These positions often require strong communication skills, the use of customer relationship management (CRM) tools, and may be scheduled for short-term assignments to support specific campaigns or projects.

What are the most commonly searched types of Outbound Customer Service jobs in California?

The most popular types of Outbound Customer Service jobs in California are:

Specialist Customer Service

Rose International

Livermore, CA • On-site

$19 - $25/hr

Other

This job post has expired today. Applications are no longer accepted.


Job description

Job Title

Support the company's Heart Failure Acelis Connected Health business out of the Livermore, CA location. Handle inbound and outbound calls in a fast-paced, high-volume call center, assisting customers with demographic, member plan, and physician changes, collecting INR results, and creating supply orders.

Required Education: High school diploma or equivalent Preferred Education: Associate's degree

Required Experience: Experience navigating multiple software platforms/systems simultaneously while on live calls Demonstrated ability to maintain composure and professionalism during escalated or difficult customer interactions

Preferred Experience: 2+ years in a high-call-volume call center 2+ years in a clinical environment

Job Duties:

  • Handle inbound and outbound customer calls
  • Collect, receive, and record INR results
  • Utilize provided call scripting when conducting patient phone calls
  • Contact physicians for INR results based on clinic reporting preferences and Acelis Connected Health policies
  • Monitor and assist customers with adherence to prescribed test frequency
  • Promote and assist customers with use of digital platforms
  • Demonstrate knowledge of products used to obtain INR results
  • Maintain time management, schedule adherence, and attendance
  • Follow all regulatory, privacy, and security standards, including HIPAA requirements

Physical Requirements: Must be able to sit for extended periods and work with multiple computer screens for extended periods No lifting over 10 lbs. without assistance