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Temporary Optum Call Center Jobs in Wisconsin (NOW HIRING)

Halpin Staffing Services

Be Seen First

Call Center Customer Service Representative Lead

Racine, WI · On-site

$20 - $25/hr

Provide oversight of workloads, training, and support to temporary employees during high peak ... Experience in call center, ordering and logistics, customer service, and general office is ...

prometric

Test Center Manager

Ashwaubenon, WI · On-site

$17 - $20/hr

Plan regular staff schedules and supervise both regular as well as temporary Test Center ... Minimum of two years of customer service experience required (call center, retail, restaurant, etc.

prometric

Test Center Manager

Ashwaubenon, WI · On-site

$17 - $20/hr

Plan regular staff schedules and supervise both regular as well as temporary Test Center ... Minimum of two years of customer service experience required (call center, retail, restaurant, etc.

prometric

Test Center Manager

Ashwaubenon, WI · On-site

$17 - $20/hr

Plan regular staff schedules and supervise both regular as well as temporary Test Center ... Minimum of two years of customer service experience required (call center, retail, restaurant, etc.

Prometric

Test Center Manager

Ashwaubenon, WI · On-site

$20/hr

Plan regular staff schedules and supervise both regular as well as temporary Test Center ... Minimum of two years of customer service experience required (call center, retail, restaurant, etc.

Snap-on Inc

Service Support Specialist I

Kenosha, WI · On-site

This position is a temp to hire role in a technical call center. This resource will handle support calls that come directly from employees of Snap-on and Snap-on Franchisees. They will resolve Level ...

Snap-on Inc

Service Support Specialist I

Kenosha, WI

This position is a temp to hire role in a technical call center. This resource will handle support calls that come directly from employees of Snap-on and Snap-on Franchisees. They will resolve Level ...

Snap-on Inc

Service Support Specialist I

Kenosha, WI · On-site

This position is a temp to hire role in a technical call center. This resource will handle support calls that come directly from employees of Snap-on and Snap-on Franchisees. They will resolve Level ...

Luminoustec LLC

Chargeback Associate

Milwaukee, WI · On-site

$18.75 - $24.25/hr

Company Description Luminous Tec, LLC is a leading staffing firm and provider of temporary and ... Call center experience along with customer service experience * Ability to work with angry or irate ...

Luminoustec LLC

Chargeback Associate

Milwaukee, WI · On-site

$18.75 - $24.25/hr

Company Description Luminous Tec, LLC is a leading staffing firm and provider of temporary and ... Call center experience along with customer service experience * Ability to work with angry or irate ...

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All JobsOptum Call Center JobsTemporary Optum Call Center JobsTemporary Optum Call Center Jobs in Wisconsin

Temporary Optum Call Center information

What is the difference between Temporary Optum Call Center vs Customer Service Representative?

AspectTemporary Optum Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentCall center setting, fast-paced, team-orientedOffice or remote, customer-facing, team environment
Industry UsageHealthcare, insurance, and health servicesVarious industries including retail, telecom, healthcare
Common Search IntentTemporary healthcare call center rolesCustomer support roles across industries

The Temporary Optum Call Center role is specific to healthcare and insurance sectors, often temporary and focused on health-related inquiries. Customer Service Representatives work across multiple industries, providing support in various settings. While both roles require similar credentials and involve customer interaction, the industry focus and work environment differ, making the Temporary Optum Call Center a specialized healthcare support position.

What are the most commonly searched types of Optum Call Center jobs in Wisconsin? The most popular types of Optum Call Center jobs in Wisconsin are:
What cities in Wisconsin are hiring for Temporary Optum Call Center jobs? Cities in Wisconsin with the most Temporary Optum Call Center job openings:
Temporary Optum Call Center jobs near you

Call Center Customer Service Representative Lead

Halpin Staffing Services

Racine, WI • On-site

$20 - $25/hr

Full-time

Posted 11 days ago

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Job description

Customer Service Rep Lead 48161
Must be available to work weekends

Summary:
The Customer Service Representative will be responsible for supporting the call center in the
following areas: Providing excellent service and sales support for our customers in a high-volume setting consisting of direct consumer and corporate order placement for holiday gifting. The ideal candidate will process orders, resolve order issues, support customer complaints, and support general office work as needed throughout the year. For the months of October through December, this role will act in a lead role capacity to a seasonal team of temporary CSR’s by providing oversight of orders, customer complaints and training related to the mail
order business unit.


Essential Job Duties and Responsibilities:
• Provide support to the call center team by handling customer related order requests and leading problem resolution efforts for customers via phone, email, web chat, post mail and on occasion, face to face.
• Utilize multiple business systems for tracking and providing timely response to customer inquiries to ensure customer satisfaction.
• Maintain performance in alignment with targeted KPI and SLA standards
• Participate in the development and implementation of projects and activities focused on continuously improving our customers’ experience with us.
• Provide oversight of workloads, training, and support to temporary employees during high peak seasons while maintaining independent workload.
• Provide general administrative support for office staff, as needed.
• Other related duties as assigned by management.


Education and Experience Requirements:
• High School Diploma or GED required.
• Must be at least 18 years of age.
• Experience in call center, ordering and logistics, customer service, and general office is preferred.
Knowledge, Skills and Abilities:
• Customer Centric focus and strives for satisfaction to customers.
• Professional and compassionate communication skills both verbal and written.
• Leadership ability to provide support and guidance to others in a supportive and constructive manner.
• Ethical conduct including diversity and inclusion to others.
• Ability to problem solve and analyze complex situations to provide the best possible solutions.
• Personal effectiveness and credibility with a focus on team culture.
• Ability to read, write, and speak English proficiently.
• Ability to use a computer and headset.


Physical Demands:
• Ability to complete repetitive motions throughout designated shift.
• Ability to stand, sit, and walk for extended periods of time throughout shift.


Working conditions:
Incumbent must be able to work in an office with minimal hazards. As O&H Danish Bakery provides a highly seasonal peak product offering, some weekends and extended work hours are necessary around major US holidays (Christmas, Thanksgiving, Easter etc).

Company Description

As one of the top local staffing agencies in Southeastern Wisconsin and Northeastern Illinois, Halpin Staffing Services helps companies find great people and job seekers find great jobs.