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Temporary Optical Customer Service Jobs in California

American Vision Partners

Optician

Monterey, CA · On-site

$19 - $24.75/hr

Overview As an Optician, customer service is priority one! You'll assist patients with selecting and ordering eyewear, adjustments and fittings, and educating on proper eyeglass and contact lens care.

EssilorLuxottica

Customer Service Professional

San Diego, CA · On-site

$16 - $20.25/hr

Shamir Optical Industry Ltd., is part of EssilorLuxottica, a global leader in the design ... The Customer Service Professional uses the knowledge of EssilorLuxottica products and services and ...

Pierpoint

Customer Service Representative

San Jose, CA

$18.75 - $25.50/hr

Company Description Leader in optical components, modules and subsystems for the core optical ... The Customer Service Representative will provide delivery of pre- and post-sales services and ...

Pierpoint

Customer Service Representative

San Jose, CA · On-site

$18.75 - $25.50/hr

Company Description Leader in optical components, modules and subsystems for the core optical ... The Customer Service Representative will provide delivery of pre- and post-sales services and ...

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All JobsOptical Customer Service JobsTemporary Optical Customer Service JobsTemporary Optical Customer Service Jobs in California

Temporary Optical Customer Service information

What is the difference between Temporary Optical Customer Service vs Optical Sales Associate?

AspectTemporary Optical Customer ServiceOptical Sales Associate
CredentialsBasic customer service skills, possibly some optical knowledgeCustomer service skills, optical product knowledge, sales experience
Work EnvironmentOptical retail stores, temporary assignmentsOptical retail stores, full-time or part-time roles
Employer & IndustryOptical retailers, eyewear storesOptical retailers, eyewear stores
Search & Comparison IntentUnderstanding temporary customer service roles in opticsSeeking sales roles in optical retail

Temporary Optical Customer Service roles focus on providing customer support and assistance in optical stores on a temporary basis, often requiring basic optical knowledge. Optical Sales Associates typically engage in selling eyewear and optical products, with a stronger emphasis on sales skills and product knowledge. While both roles operate in optical retail environments, their primary functions differ, with the former centered on customer service and the latter on sales performance.

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Temporary Optical Customer Service jobs near you

Optician / Customer Service Specialist *Excellent Benefits!

Cinter Career Services

Arcadia, CA • On-site

$22 - $26/hr

Other

Re-posted 16 days ago

Job description

• Job Details:
• Job Title: Optician / Customer Service Specialist
• Client: Retail Company
• Working Location: Arcadia, CA
• Working style: On-site
• Employment Type: Full-time
• Salary: DOE (approximately $22-26 per hr)
• What will you do:
• Guide customers in selecting eyewear to meet their visual needs, lifestyle, and preferences, providing fitting and adjustments for optimal comfort.
• Maintain high standards of customer service and brand representation on the sales floor.
• Stay updated on xxx products and industry trends for informed recommendations.
• Educate customers on lens care, maintenance, and usage.
• Accurately process transactions, including payments, sales, and returns, through the POS system.
• Manage and organize inventory, ensuring the store remains neat and well-stocked.
• Address and resolve product or service concerns, striving to exceed customer expectations with honesty and integrity.
• Collaborate with team members to meet and exceed store goals and maintain a positive work environment.
• Perform measurements (pupillary distance, temple length, bridge size, etc.) to ensure eyewear meets optical prescriptions.
• Explain store policies, warranties, and product details, fostering an informative and welcoming shopping experience.
• Participate in training sessions, staff meetings, and company updates to maintain exceptional service standards.
• Ensure compliance with privacy and security policies regarding customer records and store operations.
• Process and verify inventory shipments and maintain store displays in line with brand standards.
• Follow company policies on safety, health, harassment, and security.
• Respond to customer emails and calls regarding store inquiries, product information, and complaints.
• Maintain and organize inventory on the sales floor and in storage areas, including processing and verifying incoming shipments.
• Perform frame adjustments and eyeglass assembly by shaping and fitting lenses into frames as needed.
• Conduct eye exams and operate exam-related equipment, including measurement devices and laptops. Utilize computer systems for word processing, document management, email, and specialized software for bookkeeping, billing, timekeeping, HR, and other exam-related tasks.
• Complete various tasks as assigned by management, including retail cashier duties.
• Required Qualifications & Skills:
• Optical: 1 year (Required)
• Customer service: 1 year (Required)
• Optical or Retail experience required; ABO certification a bonus!
• Demonstrated ability to provide excellent customer service, with strong communication (verbal & written) skills.
• You are detail-orientated - you have strong attention to detail, especially in assisting customers with prescriptions and measurements.
• You are a team-player - you enjoy working collaboratively and have a positive, proactive attitude.
• You are adaptable -you're able to multitask, prioritize, and handle a fast-paced retail environment with grace.
• Able to work weekends, holidays, and flexible shifts as needed.

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