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Temporary Inbound Call Center Jobs in Washington, DC

Unisys

Call Center Agent

Rockville, MD · On-site

$15.25 - $20.25/hr

... is an inbound call center. Our Support Center is open Monday-Friday 8AM to 8PM EST with different shifts. You will be computer bound; expected to be in a call queue, fielding outbound calls the ...

VECra Inc.

Customer Service Call Center Agent

Lanham, MD · On-site

$18.50/hr

Call Center Agent (Full-Time, Remote) Location: Remote Company Overview VECRA, Inc. is a service ... Answer inbound calls from consumers, prospective enrollees, and those acting on their behalf ...

ROCS Grad Staffing

Call Center Representative

Rockville, MD · On-site

$16.25 - $20.50/hr

A Call Center Representative plays a key role in customer service by handling inbound or outbound calls to assist customers. Here's a general for this role: Job Title: Call Center Representative Job ...

New

Addison Group

Medical Call Center Specialist

Bethesda, MD · Remote

$18 - $20/hr

This role involves handling inbound calls, assisting patients with scheduling needs, and ensuring ... call center or healthcare customer service setting * Strong phone skills with the ability to ...

Alphabe Insight Inc

Call Center Agent

Washington, DC · On-site

$33K - $38K/yr

Beloform Craft is seeking a motivated and customer-focused Call Center Agent to join our team in ... Handle inbound and outbound customer calls professionally and courteously. * Respond to customer ...

BeloForm Craft

Call Center Agent

Washington, DC

Beloform Craft is seeking a motivated and customer-focused Call Center Agent to join our team in ... Handle inbound and outbound customer calls professionally and courteously. * Respond to customer ...

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Temporary Inbound Call Center information

See Washington, DC salary details

$14

$19

$26

How much do temporary inbound call center jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for temporary inbound call center in Washington, DC is $19.63, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $20.67 per hour, depending on experience, location, and employer.

What is the difference between Temporary Inbound Call Center vs Customer Service Representative?

AspectTemporary Inbound Call CenterCustomer Service Representative
CredentialsBasic customer service skills, sometimes training providedHigh school diploma or equivalent, customer service experience often preferred
Work EnvironmentCall centers, often temporary or seasonal setupsOffice or remote settings, permanent or long-term roles
Employer & IndustryCall centers, telecommunication, retail supportVarious industries including retail, healthcare, finance
Search & Comparison IntentTemporary, short-term customer support rolesLong-term customer service careers

Temporary Inbound Call Center roles focus on short-term customer support, often with minimal credentials and in call center environments. Customer Service Representatives typically hold more permanent positions with similar skills but may require more experience and work in diverse settings. Both roles serve customer needs but differ mainly in duration and employment type.

What is a Temporary Inbound Call Center job?

A Temporary Inbound Call Center job involves handling incoming calls from customers for a specific period, often to address seasonal demand, special projects, or short-term needs. Employees in this role answer questions, resolve issues, and provide information or support related to a company's products or services. These positions typically require strong communication skills, the ability to multitask, and proficiency with computer systems. Temporary call center jobs can last from a few weeks to several months, depending on the employer's needs.

What are some common challenges faced in a temporary inbound call center role, and how can I prepare for them?

One of the main challenges in a temporary inbound call center position is quickly adapting to new scripts, systems, and procedures, since training periods are often shorter than in permanent roles. You’ll also need to handle high call volumes while maintaining professionalism and meeting performance metrics such as average handle time and customer satisfaction. Preparing by practicing active listening, learning basic troubleshooting techniques, and familiarizing yourself with call center software can help ease the transition. Being adaptable and open to feedback will further support your success in a fast-paced, team-oriented environment.

What are the key skills and qualifications needed to thrive as a Temporary Inbound Call Center Representative, and why are they important?

To thrive as a Temporary Inbound Call Center Representative, you typically need strong verbal communication skills, customer service experience, and a high school diploma or equivalent. Familiarity with call center phone systems, customer relationship management (CRM) software, and basic computer applications is usually required. Outstanding patience, problem-solving abilities, and the capacity to remain calm under pressure are valuable soft skills in this role. These skills are essential for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining a professional company image.
What are the most commonly searched types of Inbound Call Center jobs in Washington, DC? The most popular types of Inbound Call Center jobs in Washington, DC are:
Temporary Inbound Call Center jobs near you

Call Center Agent

Unisys

Rockville, MD • On-site

$15.25 - $20.25/hr

Other

Posted 15 days ago

Unisys rating

5.1

Company rating: 5.1 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

210th of 220 rated it services

Job description

Position: Support Center / Call Center Agent

Duration: Long-term

Location: Rockville, MD

Job Description

Musts

  • Very coachable and present themselves very professionally on phone, and like talking to people
  • College degree(Bachelor s) is a must U
  • Flexible on shifts (40 hour weeks: Rotation schedule: Each agent must work at least 1 to 2 later shifts a week (Shift times are: 8am-4:30pm, then 8:30-5pm, 9am-5:30pm, 9:30am-6pm, 10am-6:30pm, 10;30am-7pm, 11am-7:30pm, with the last shift 11:30am-8pm))

Bonus

  • financial domain knowledge

This is an inbound call center. Our Support Center is open Monday-Friday 8AM to 8PM EST with different shifts. You will be computer bound; expected to be in a call queue, fielding outbound calls the entire day. You will receive 2-3 weeks training including shadowing / mirroring trainer s calls, and having trainer listening in on their initial calls. Most of the calls will be from broker dealers, investors, registered representatives and other industry professionals and will involve password reset requests, registration questions. On average, call handle time is under 6 minutes so these are generally short calls. It is very rare to get upset calls.

What Unisys employees say

Pay

Benefits

Hours and flexibility

Workplace

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