Rockville, MD · On-site
$15.25 - $20.25/hr
... is an inbound call center. Our Support Center is open Monday-Friday 8AM to 8PM EST with different shifts. You will be computer bound; expected to be in a call queue, fielding outbound calls the ...
Rockville, MD · On-site
$15.25 - $20.25/hr
... is an inbound call center. Our Support Center is open Monday-Friday 8AM to 8PM EST with different shifts. You will be computer bound; expected to be in a call queue, fielding outbound calls the ...
Lanham, MD · On-site
$18.50/hr
Call Center Agent (Full-Time, Remote) Location: Remote Company Overview VECRA, Inc. is a service ... Answer inbound calls from consumers, prospective enrollees, and those acting on their behalf ...
Lanham, MD · On-site
$18.50/hr
Call Center Agent (Full-Time, Remote) Location: Remote Company Overview VECRA, Inc. is a service ... Answer inbound calls from consumers, prospective enrollees, and those acting on their behalf ...
Call Center Agent (Full-Time, Remote) Location: Remote Company Overview VECRA, Inc. is a service ... Answer inbound calls from consumers, prospective enrollees, and those acting on their behalf ...
Quick apply
Call Center Agent (Full-Time, Remote) Location: Remote Company Overview VECRA, Inc. is a service ... Answer inbound calls from consumers, prospective enrollees, and those acting on their behalf ...
Rockville, MD · On-site
$16.25 - $20.50/hr
A Call Center Representative plays a key role in customer service by handling inbound or outbound calls to assist customers. Here's a general for this role: Job Title: Call Center Representative Job ...
New
Rockville, MD · On-site
$16.25 - $20.50/hr
A Call Center Representative plays a key role in customer service by handling inbound or outbound calls to assist customers. Here's a general for this role: Job Title: Call Center Representative Job ...
New
Fulton, MD · On-site
$21 - $23/hr
Precision Orthopedics & Sports Medicine Call Center Representative - Full-time Monday-Friday 8am-4 ... Answer inbound calls and make outbound calls to assist customers with questions, concerns, and ...
Quick apply
Fulton, MD · On-site
$21 - $23/hr
Precision Orthopedics & Sports Medicine Call Center Representative - Full-time Monday-Friday 8am-4 ... Answer inbound calls and make outbound calls to assist customers with questions, concerns, and ...
Greenbelt, MD · On-site
$18 - $33.08/hr
Compensation Range: $18-$33.08/hr (Dependent on Experience) The Call Center Representative's responsibility is to handle inbound and/or outbound calls, provide exceptional customer service, and ...
Greenbelt, MD · On-site
$18 - $33.08/hr
Compensation Range: $18-$33.08/hr (Dependent on Experience) The Call Center Representative's responsibility is to handle inbound and/or outbound calls, provide exceptional customer service, and ...
$18 - $33.08/hr
Compensation Range: $18-$33.08/hr (Dependent on Experience) The Call Center Representative's responsibility is to handle inbound and/or outbound calls, provide exceptional customer service, and ...
$18 - $33.08/hr
Compensation Range: $18-$33.08/hr (Dependent on Experience) The Call Center Representative's responsibility is to handle inbound and/or outbound calls, provide exceptional customer service, and ...
Bethesda, MD · Remote
$18 - $20/hr
This role involves handling inbound calls, assisting patients with scheduling needs, and ensuring ... call center or healthcare customer service setting * Strong phone skills with the ability to ...
Quick apply
Bethesda, MD · Remote
$18 - $20/hr
This role involves handling inbound calls, assisting patients with scheduling needs, and ensuring ... call center or healthcare customer service setting * Strong phone skills with the ability to ...
Sterling, VA · On-site
$90K - $100K/yr
Oversee inbound and outbound call center operations across phone, digital, and chat channels. * Lead, coach, and develop Team Leads, setting clear performance expectations aligned to KPIs and ...
Quick apply
Sterling, VA · On-site
$90K - $100K/yr
Oversee inbound and outbound call center operations across phone, digital, and chat channels. * Lead, coach, and develop Team Leads, setting clear performance expectations aligned to KPIs and ...
Sterling, VA · On-site
$90K - $100K/yr
Oversee inbound and outbound call center operations across phone, digital, and chat channels. * Lead, coach, and develop Team Leads, setting clear performance expectations aligned to KPIs and ...
Sterling, VA · On-site
$90K - $100K/yr
Oversee inbound and outbound call center operations across phone, digital, and chat channels. * Lead, coach, and develop Team Leads, setting clear performance expectations aligned to KPIs and ...
Sterling, VA · Remote
$90K - $100K/yr
Oversee inbound and outbound call center operations across phone, digital, and chat channels. * Lead, coach, and develop Team Leads, setting clear performance expectations aligned to KPIs and ...
Sterling, VA · Remote
$90K - $100K/yr
Oversee inbound and outbound call center operations across phone, digital, and chat channels. * Lead, coach, and develop Team Leads, setting clear performance expectations aligned to KPIs and ...
$33K - $38K/yr
Beloform Craft is seeking a motivated and customer-focused Call Center Agent to join our team in ... Handle inbound and outbound customer calls professionally and courteously. * Respond to customer ...
$33K - $38K/yr
Beloform Craft is seeking a motivated and customer-focused Call Center Agent to join our team in ... Handle inbound and outbound customer calls professionally and courteously. * Respond to customer ...
Washington, DC · On-site
$33K - $38K/yr
Beloform Craft is seeking a motivated and customer-focused Call Center Agent to join our team in ... Handle inbound and outbound customer calls professionally and courteously. * Respond to customer ...
Washington, DC · On-site
$33K - $38K/yr
Beloform Craft is seeking a motivated and customer-focused Call Center Agent to join our team in ... Handle inbound and outbound customer calls professionally and courteously. * Respond to customer ...
Beloform Craft is seeking a motivated and customer-focused Call Center Agent to join our team in ... Handle inbound and outbound customer calls professionally and courteously. * Respond to customer ...
Quick apply
Beloform Craft is seeking a motivated and customer-focused Call Center Agent to join our team in ... Handle inbound and outbound customer calls professionally and courteously. * Respond to customer ...
Call Center BA Location: Vienna, Virginia Duration: 6+ Months BGV will be done for the selected ... inbound call traffic to help ensure that service levels are met Gain an understanding of the ...
Call Center BA Location: Vienna, Virginia Duration: 6+ Months BGV will be done for the selected ... inbound call traffic to help ensure that service levels are met Gain an understanding of the ...
Assists with other duties as assigned QUALIFICATIONS REQUIRED: * 1-2 years of Customer Service experience in an inbound call center * Computer literate with the ability to learn customer service ...
Quick apply
Assists with other duties as assigned QUALIFICATIONS REQUIRED: * 1-2 years of Customer Service experience in an inbound call center * Computer literate with the ability to learn customer service ...
You will manage inbound calls, schedule service appointments, and address customer inquiries with ... Previous experience in a call center or automotive service environment is a plus. Benefits
You will manage inbound calls, schedule service appointments, and address customer inquiries with ... Previous experience in a call center or automotive service environment is a plus. Benefits
Tysons, VA · Remote
$24 - $25/hr
Call Center/Non-profit Location (city, state): McLean, VA (Hybrid role after training) Assignment ... Provide inbound phone and online support during core business hours, maintaining availability ...
Quick apply
Tysons, VA · Remote
$24 - $25/hr
Call Center/Non-profit Location (city, state): McLean, VA (Hybrid role after training) Assignment ... Provide inbound phone and online support during core business hours, maintaining availability ...
You will manage inbound calls, schedule service appointments, and address customer inquiries with ... Previous experience in a call center or automotive service environment is a plus. Benefits
You will manage inbound calls, schedule service appointments, and address customer inquiries with ... Previous experience in a call center or automotive service environment is a plus. Benefits
Tysons, VA · Remote
$24 - $25/hr
Call Center/Non-profit Location (city, state): McLean, VA (Hybrid role after training) Assignment ... Provide inbound phone and online support during core business hours, maintaining availability ...
Quick apply
Tysons, VA · Remote
$24 - $25/hr
Call Center/Non-profit Location (city, state): McLean, VA (Hybrid role after training) Assignment ... Provide inbound phone and online support during core business hours, maintaining availability ...
$14.43 - $15.49
4% of jobs
$15.49 - $16.56
9% of jobs
$16.56 - $17.62
11% of jobs
$17.67 is the 25th percentile. Wages below this are outliers.
$17.62 - $18.69
19% of jobs
The median wage is $19.03 / hr.
$18.69 - $19.75
21% of jobs
$20.74 is the 75th percentile. Wages above this are outliers.
$19.75 - $20.82
12% of jobs
$20.82 - $21.88
15% of jobs
$21.88 - $22.94
5% of jobs
$22.94 - $24.01
3% of jobs
$24.01 - $25.07
0% of jobs
$25.07 - $26.14
1% of jobs
$14
$19
$26
| Aspect | Overnight Inbound Call Center | Customer Service Representative |
|---|---|---|
| Work Hours | Typically overnight shifts, often 10 PM to 6 AM | Daytime or flexible hours, depending on employer |
| Work Environment | Call center setting, often in a shared office space | Varies; call centers, retail, or office environments |
| Required Skills | Communication, patience, problem-solving, basic tech skills | Communication, problem-solving, customer interaction skills |
| Certifications | Generally none required; some roles may prefer customer service training | Often none required; customer service experience preferred |
Both roles involve assisting customers via phone, but Overnight Inbound Call Center jobs focus on overnight shifts in call center environments, while Customer Service Representatives may work during regular hours in various settings. The skills and certifications are similar, but shift timings and work environments differ.
5.1
Based on 22 frontline employees who took The Breakroom Quiz
210th of 220 rated it services
Position: Support Center / Call Center Agent
Duration: Long-term
Location: Rockville, MD
Job Description
Musts
Bonus
This is an inbound call center. Our Support Center is open Monday-Friday 8AM to 8PM EST with different shifts. You will be computer bound; expected to be in a call queue, fielding outbound calls the entire day. You will receive 2-3 weeks training including shadowing / mirroring trainer s calls, and having trainer listening in on their initial calls. Most of the calls will be from broker dealers, investors, registered representatives and other industry professionals and will involve password reset requests, registration questions. On average, call handle time is under 6 minutes so these are generally short calls. It is very rare to get upset calls.
Sourced by ZipRecruiter
It services
10,000+ Employees
Blue Bell, PA, US
1816
