ZipRecruiter

Log In

1

Temporary Inbound Call Center Jobs in Massachusetts

Metro Medical

Call Center Representative

Chelmsford, MA · On-site

$20/hr

We are an inbound call center only, so telemarketing calls or sales solicitations are not part of the role. We are looking for dedicated, open-minded individuals who are looking for a long-term ...

Elevait Solutions

Call Center Representative

Tewksbury, MA · On-site

$18 - $20/hr

High-volume inbound call center experience with strong order management skills * CRM proficiency -- Salesforce case management or a comparable platform * Accurate, fast-paced order entry with strong ...

Kelly Services

Call Center

Stoughton, MA

$21/hr

Customer Service Call Center Associate (Inbound/Outbound) * Location: Stoughton, MA * Pay: $21.00 per hour * Job Type: Full-Time | Contract-to-Hire * Schedule: Monday-Friday | 8:30 AM - 4:30 PM (35 ...

Kelly Services

Call Center

Stoughton, MA

$21/hr

Customer Service Call Center Associate (Inbound/Outbound) * Location: Stoughton, MA * Pay: $21.00 per hour * Job Type: Full-Time | Contract-to-Hire * Schedule: Monday-Friday | 8:30 AM - 4:30 PM (35 ...

next page

Showing results 1-20

All JobsInbound Call Center JobsTemporary Inbound Call Center JobsTemporary Inbound Call Center Jobs in Massachusetts

Temporary Inbound Call Center information

What is the difference between Temporary Inbound Call Center vs Customer Service Representative?

AspectTemporary Inbound Call CenterCustomer Service Representative
CredentialsBasic customer service skills, sometimes training providedHigh school diploma or equivalent, customer service experience often preferred
Work EnvironmentCall centers, often temporary or seasonal setupsOffice or remote settings, permanent or long-term roles
Employer & IndustryCall centers, telecommunication, retail supportVarious industries including retail, healthcare, finance
Search & Comparison IntentTemporary, short-term customer support rolesLong-term customer service careers

Temporary Inbound Call Center roles focus on short-term customer support, often with minimal credentials and in call center environments. Customer Service Representatives typically hold more permanent positions with similar skills but may require more experience and work in diverse settings. Both roles serve customer needs but differ mainly in duration and employment type.

What is a Temporary Inbound Call Center job?

A Temporary Inbound Call Center job involves handling incoming calls from customers for a specific period, often to address seasonal demand, special projects, or short-term needs. Employees in this role answer questions, resolve issues, and provide information or support related to a company's products or services. These positions typically require strong communication skills, the ability to multitask, and proficiency with computer systems. Temporary call center jobs can last from a few weeks to several months, depending on the employer's needs.

What are some common challenges faced in a temporary inbound call center role, and how can I prepare for them?

One of the main challenges in a temporary inbound call center position is quickly adapting to new scripts, systems, and procedures, since training periods are often shorter than in permanent roles. You’ll also need to handle high call volumes while maintaining professionalism and meeting performance metrics such as average handle time and customer satisfaction. Preparing by practicing active listening, learning basic troubleshooting techniques, and familiarizing yourself with call center software can help ease the transition. Being adaptable and open to feedback will further support your success in a fast-paced, team-oriented environment.

What are the key skills and qualifications needed to thrive as a Temporary Inbound Call Center Representative, and why are they important?

To thrive as a Temporary Inbound Call Center Representative, you typically need strong verbal communication skills, customer service experience, and a high school diploma or equivalent. Familiarity with call center phone systems, customer relationship management (CRM) software, and basic computer applications is usually required. Outstanding patience, problem-solving abilities, and the capacity to remain calm under pressure are valuable soft skills in this role. These skills are essential for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining a professional company image.
What are the most commonly searched types of Inbound Call Center jobs in Massachusetts? The most popular types of Inbound Call Center jobs in Massachusetts are:
What cities in Massachusetts are hiring for Temporary Inbound Call Center jobs? Cities in Massachusetts with the most Temporary Inbound Call Center job openings:
Temporary Inbound Call Center jobs near you

Call Center Representative

Metro Medical

Chelmsford, MA • On-site

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

Call Center Representative
Location: Chelmsford, MA

At Metro Medical, you will provide professional and comprehensive support to a diverse range of companies that include medical offices, apartment complexes, professional services, and more! Your day-today will be managing a high-volume of inbound calls and ensuring any message taken is captured efficiently with accuracy. To be set up for success, you will be trained on our internal advanced call processing systems and industry-leading tools. We are an inbound call center only, so telemarketing calls or sales solicitations are not part of the role.

We are looking for dedicated, open-minded individuals who are looking for a long-term career and bring an upbeat tone, a strong command of English, and a typing speed of at least 35 WPM. Additionally, if you value punctuality and the kind of accountability essential to a lasting team, we would love to have you grow with us!

Compensation: $20/hour.

Full-time employees are eligible for a robust benefits package including:

  • Employee Stock Ownership
  • Comprehensive Medical, Dental, and Vision Benefits
  • Paid Vacation
  • Traditional 401K with company matching
  • Free Life Insurance Policy
  • Legal Assistance

Shifts Offered:

  • Full Time - 40 hours per week, 10-hour shifts
  • Must be available to work a weekend day (Sat or Sun each week)

Meto Medical is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

Interested? Apply Today!


Job Posted by ApplicantPro