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Temporary Home Inbound Call Center Jobs in Tennessee

University of Rochester

$19.72 - $26.62/hr

Answers large volume of inbound inquiries by phone, email, and other electronic interfaces. Follows prescribed protocol and Standard Operating Procedures to schedule patient appointments, resolve ...

University of Rochester

$19.72 - $26.62/hr

Answers large volume of inbound inquiries by phone, email, and other electronic interfaces. Follows prescribed protocol and Standard Operating Procedures to schedule patient appointments, resolve ...

Pacer Group

Call Center / Customer Service IV

Nashville, TN · On-site

$15 - $19.25/hr

May be inbound, outbound or a combination of both. * Typically has a High School diploma and customer service or call center experience. Education/Experience: * High School Diploma or GED required ...

Advanced Call Center Technologies

Be Seen First

Inbound Customer Service Representative

Johnson City, TN · On-site

$17/hr

Advanced Call Center Technologies (ACT) is seeking energetic, motivated individuals to join our rapidly growing team of Customer Experience Representatives. In this role, you'll serve as the voice of ...

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Temporary Home Inbound Call Center information

What is the difference between Temporary Home Inbound Call Center vs Temporary Home Customer Service Representative?

AspectTemporary Home Inbound Call CenterTemporary Home Customer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall center setting, often in a shared office spaceOffice or remote, interacting directly with customers
Industry UsageCommonly used in call centers for inbound supportUsed across various industries for customer interaction roles
Job FocusHandling inbound calls, providing information, supportResolving customer issues, answering inquiries, providing service

The Temporary Home Inbound Call Center role primarily involves managing inbound calls in a call center environment, focusing on support and information delivery. In contrast, the Temporary Home Customer Service Representative may work in various settings, handling customer inquiries and resolving issues directly. While both roles require strong communication skills and basic credentials, their work environments and specific responsibilities differ slightly.

What are the most commonly searched types of Home Inbound Call Center jobs in Tennessee? The most popular types of Home Inbound Call Center jobs in Tennessee are:
What cities in Tennessee are hiring for Temporary Home Inbound Call Center jobs? Cities in Tennessee with the most Temporary Home Inbound Call Center job openings:
Temporary Home Inbound Call Center jobs near you

Insurance Call Center Representative

DXC Technology

Nashville, TN • On-site

$15.50 - $19.25/hr

Full-time

Posted 13 days ago

DXC Technology rating

7.0

Company rating: 7.0 out of 10

Based on 48 frontline employees who took The Breakroom Quiz

150th of 223 rated it services

Job description

Job Description:
DXC Technology (NYSE: DXC) helps global companies run mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private, and hybrid clouds. Organizations worldwide trust DXC to deliver services across the Enterprise Technology Stack to drive performance and innovation.
At DXC, we leverage technology to deliver essential IT services that enable operational efficiency and business transformation. Our capabilities span business process outsourcing, insurance, analytics, applications, security, cloud, and modern workplace solutions.
Key Responsibilities
  • Handle inbound calls, providing timely and accurate responses to inquiries related to insurance and financial products.
  • Assist with account servicing, including policy information, transactions, updates, and general inquiries.
  • Research and resolve issues, ensuring effective follow-up and high-quality service.
  • Accurately document customer interactions, transactions, and outcomes in internal systems.
  • Process requests such as account updates, documentation, and transaction-related activities in compliance with company policies.
  • Navigate multiple systems efficiently to deliver complete and accurate responses.
  • Meet or exceed service level agreements (SLAs), quality standards, and performance metrics.
  • Escalate complex or sensitive issues to appropriate teams when necessary.
  • Support operational initiatives and identify opportunities for process improvement.

Required Qualifications
  • High school diploma or equivalent (G.E.D.).
  • 2+ years of experience in customer service, call center, or high-volume client-facing roles.
  • Strong verbal and written communication skills, with the ability to explain information clearly and professionally.
  • Proven ability to handle challenging conversations and de-escalate concerns.
  • Strong attention to detail and organizational skills.
  • Ability to multitask and efficiently navigate multiple systems.
  • Comfortable working in a fast-paced, metrics-driven environment.

Preferred Qualifications
  • Experience in financial services, insurance, or related industries.
  • Familiarity with insurance or financial products (e.g., annuities, retirement accounts, policies).
  • Experience with CRM systems or call center technologies.

Key Skills & Competencies
  • Customer-focused mindset with a commitment to service excellence
  • Strong problem-solving and analytical skills
  • Ability to work independently and collaboratively
  • Adaptability and ability to learn new systems quickly
  • Ability to remain calm and professional under pressure
  • Strong listening and interpersonal skills

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.
If you are an applicant from the United States, Guam, or Puerto Rico
DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below .
We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.
Postings Link
Disability Accommodations
If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email.
Please note: DXC will respond only to requests for accommodations due to a disability.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

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