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Temporary Help Desk Analyst Jobs in Texas (NOW HIRING)

Zones

Help Desk Analyst L2

Dallas, TX

$33.65/hr

What you'll do as the Help Desk Analyst II The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable ...

Republic Finance

IT Help Desk Analyst

Plano, TX · On-site

They are seeking a diligent and customer-focused IT Help Desk Analyst to join their IT support team, responsible for handling IT support requests, managing hardware and software deployments, and ...

Republic Finance

IT Help Desk Analyst

Plano, TX · On-site

Prior experience in a help desk or IT support role. * Experience with Active Directory, Azure, Microsoft Intune, and Office 365 Admin Portal. Benefits We offer a competitive compensation and benefits ...

Republic Finance

IT Help Desk Analyst

Plano, TX · On-site

Prior experience in a help desk or IT support role. * Experience with Active Directory, Azure, Microsoft Intune, and Office 365 Admin Portal. Benefits We offer a competitive compensation and benefits ...

Integra

IT Help Desk Analyst

Dallas, TX · On-site

We are seeking a qualified IT help desk technician to assist our customers with questions and problems concerning computer systems, hardware, and software. The technician will work with customers ...

Integra

IT Help Desk Analyst

Wichita Falls, TX · On-site

We are seeking a qualified IT help desk technician to assist our employees with questions and problems concerning computer systems, hardware, and software. The technician will work with employees ...

Integra

IT Help Desk Analyst

Amarillo, TX

We are seeking a qualified IT help desk technician to assist our employees with questions and problems concerning computer systems, hardware, and software. The technician will work with employees ...

Avani Technology Solutions, Inc.

Help Desk

Austin, TX · On-site

$19.75 - $26.75/hr

Help Desk Location: 4200 Smith School Road, Austin, Texas 78744 Duration: 5+ months * The ... Problem analysis and resolutions in support of the Agency's Local Area Network (LAN), Wide Area ...

Southern Shingles

Service Desk Analyst

Mckinney, TX · Hybrid

$19 - $26/hr

The Service Desk Analyst at the company plays a crucial role in delivering exemplary customer ... HR@Help.SRSDistribution.com with the nature of your accommodation request and include the Business ...

TEKsystems

Service Desk Technician

Carrollton, TX · On-site

$24 - $25/hr

The Service Desk Analyst will be responsible for analyzing IT system performance, resolving IT ... Skills Help desk support, Troubleshooting, Customer service, Windows 11, Office 365 Top Skills ...

Alpha Consulting Corp.

Analyst Service Desk 1

San Antonio, TX · On-site

$18.50 - $25.25/hr

... and help resolve these issues for users. • They also work closely with other IT department ... desk analyst are to handle incoming queries and requests from end users, either via email or over ...

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Temporary Help Desk Analyst information

What is the difference between Temporary Help Desk Analyst vs Permanent Help Desk Technician?

AspectTemporary Help Desk AnalystPermanent Help Desk Technician
CredentialsTypically requires an associate degree or relevant certifications like CompTIA A+Similar credential requirements, often with additional certifications preferred
Work EnvironmentContract-based, often in fast-paced or project-specific settingsFull-time, stable environment within organizations
Employer UsageTemporary staffing agencies or short-term contractsDirect employment by companies or organizations
Search & Comparison IntentOften searched by those seeking short-term IT support rolesOften searched by those looking for long-term IT support careers

The main difference between a Temporary Help Desk Analyst and a Permanent Help Desk Technician lies in employment duration and stability. Temporary Help Desk Analysts are hired for short-term projects or to fill staffing gaps, offering flexibility but less job security. Permanent Help Desk Technicians work full-time with ongoing responsibilities, providing stability and career growth within organizations.

What are the most commonly searched types of Help Desk Analyst jobs in Texas?

The most popular types of Help Desk Analyst jobs in Texas are:

What cities in Texas are hiring for Temporary Help Desk Analyst jobs?

Cities in Texas with the most Temporary Help Desk Analyst job openings:

Temporary Help Desk Analyst jobs near you

Help Desk Analyst L2

Zones

Dallas, TX

$33.65/hr

Contractor

Medical

Re-posted 19 days ago

Zones LLC rating

8.1

Company rating: 8.1 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

62nd of 226 rated it services

Job description

Description

 
Company Overview:
 
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM 
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
 
Position Overview:
 
Term:  6 - 12 month contract - option to renew
Location: Dallas, TX  
Pay: up to $33.65/hour, commensurate with experience 
Hours: Monday – Friday 8-5 pm local time.  
 
What you'll do as the Help Desk Analyst II
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
  • Be the first point of escalation for tickets from the Tier 1 team
  • Maintain the onsite Tech Bar hub
  • Provide in-person support of user issues and escalations to the team as needed
  • Troubleshoot hardware, software, and access/permissions issues
  • Troubleshoot issues with integrated systems
  • Manage shipping and receiving equipment to/from remote Workers
  • Provide asset management and reconciliation services
  • Establish relationships with all internal Technology Teams to transition additional tasks as needed
  • Continue maintenance of the knowledge transfer documents 
 
What you'll bring to the table:  
  • Minimum of Associates Degree preferred in computer/IT related field and 2+ years experience in a technical support role.  
  • Self-discipline. Must be self-disciplined and be able to prioritize tasks in order to meet deadlines, deliver solutions by the promised date, and stick to a task until it’s finished. 
  • Excellent problem-solving skills. Must be an excellent problem solver, able to see a problem through until its resolution. Candidate must be willing to work until the solution is satisfactory and the customer is happy. 
  • Attention to detail. Must have great attention to detail to be able to detect tiny miscalculations and errors. Needs to be patient enough to go through every detail to detect the source of any glitch. 
  • Great communication skills. Must have great listening skills as well as the ability to explain technical concepts to customers that are not technical. 
  • Passion for technology. Should always stay up to date on the latest tech developments. 
  • Ability to configure and troubleshoot email clients such as Microsoft Outlook. 
  • In depth knowledge interacting with a variety of hardware and software platforms, including Microsoft Windows operating system, MAC OS, and associated peripherals. 
  • In depth knowledge of the Microsoft O365 suite of applications * - Word, Excel, PowerPoint, Outlook, etc. 
  • Experience with ticketing software 
  • Familiar with EDR/anti-virus/ Malware protection management. 
  • Google Workspace awareness/experience preferred 
  • Google Meet experience preferred 
  • Logitech knowledge preferred but not required 
#LI-TB1 
Zones offers a comprehensive Benefits package
While we’re committed to providing top-tier solutions, we’re just as committed to supporting our own team. As a valued team member, you will be eligible for a comprehensive benefits package that includes medical coverage, as well as state-mandated sick leave, along with other benefits designed to support your well-being and work-life balance. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse.
At Zones, work is more than a job –with exciting careers with a global team who are client centric, have a passion for tech, who embrace change and lifelong learning in a collaborative culture. If you’re interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you!  
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
 
Zones participates in E-Verify. E-Verify is a system that compares information from a team member’s Form I-9 to federal records to confirm their eligibility to work in the United States. 
 

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