$20 - $27.25/hr
The role of Help Desk Analyst serves as the primary Help Desk contact and is responsible for ... May need to work evening or weekend hours for server maintenance or break/fix repairs. Equal ...
$20 - $27.25/hr
The role of Help Desk Analyst serves as the primary Help Desk contact and is responsible for ... May need to work evening or weekend hours for server maintenance or break/fix repairs. Equal ...
Help Desk Analyst
Coppell, TX · On-site
$40K - $55K/yr
Help Desk Analyst The Help Desk Analyst is responsible for daily support and will perform help desk ... In addition, on call after hours and evening/weekend support may be required as needed. Location:
Quick apply
Help Desk Analyst
Coppell, TX · On-site
$40K - $55K/yr
Help Desk Analyst The Help Desk Analyst is responsible for daily support and will perform help desk ... In addition, on call after hours and evening/weekend support may be required as needed. Location:
Help Desk Analyst
Dallas, TX · On-site
$20.25 - $27.75/hr
The Help Desk Analyst provides quality IS related technical support with a high degree of customer ... This includes volunteering to cover other shifts including operators and for weekends and off-hours ...
Help Desk Analyst
Dallas, TX · On-site
$20.25 - $27.75/hr
The Help Desk Analyst provides quality IS related technical support with a high degree of customer ... This includes volunteering to cover other shifts including operators and for weekends and off-hours ...
Help Desk Analyst
$20.25 - $27.75/hr
The Help Desk Analyst provides quality IS related technical support with a high degree of customer ... This includes volunteering to cover other shifts including operators and for weekends andoff ...
Help Desk Analyst
$20.25 - $27.75/hr
The Help Desk Analyst provides quality IS related technical support with a high degree of customer ... This includes volunteering to cover other shifts including operators and for weekends andoff ...
Help Desk Analyst
Kerrville, TX · On-site
$17.75 - $24.50/hr
... the help desk and desktop support staff while engaging in proactive planning and support to meet the changing needs of client academic and administrative users. The Senior Helpdesk Analyst is ...
Help Desk Analyst
Kerrville, TX · On-site
$17.75 - $24.50/hr
... the help desk and desktop support staff while engaging in proactive planning and support to meet the changing needs of client academic and administrative users. The Senior Helpdesk Analyst is ...
Help Desk Analyst
San Antonio, TX · On-site
$18.50 - $25.25/hr
Help Desk Support Analyst Location: San Antonio, TX Duration: 8-month contract We are hiring for the role of Help Desk Support Analyst. Below are the key details: Role Overview Provide first-level ...
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Help Desk Analyst
San Antonio, TX · On-site
$18.50 - $25.25/hr
Help Desk Support Analyst Location: San Antonio, TX Duration: 8-month contract We are hiring for the role of Help Desk Support Analyst. Below are the key details: Role Overview Provide first-level ...
Help Desk Analyst
Austin, TX · Hybrid
$23.25 - $24/hr
Help Desk Analyst Hybrid | Monday-Friday | Day Shift Our client is growing their Help Desk team and is looking for a reliable, customer‑focused IT professional who enjoys solving problems and ...
Help Desk Analyst
Austin, TX · Hybrid
$23.25 - $24/hr
Help Desk Analyst Hybrid | Monday-Friday | Day Shift Our client is growing their Help Desk team and is looking for a reliable, customer‑focused IT professional who enjoys solving problems and ...
Help Desk Analyst
Austin, TX · Hybrid
$23.25 - $24/hr
Help Desk Analyst Hybrid | Monday-Friday | Day Shift Our client is growing their Help Desk team and is looking for a reliable, customer‑focused IT professional who enjoys solving problems and ...
Help Desk Analyst
Austin, TX · Hybrid
$23.25 - $24/hr
Help Desk Analyst Hybrid | Monday-Friday | Day Shift Our client is growing their Help Desk team and is looking for a reliable, customer‑focused IT professional who enjoys solving problems and ...
Help Desk Analyst L2
$30 - $33.65/wk
What you'll do as the Help Desk Analyst II The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable ...
Help Desk Analyst L2
$30 - $33.65/wk
What you'll do as the Help Desk Analyst II The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable ...
Help Desk Analyst L2
Dallas, TX · On-site
$30 - $33.65/hr
What you'll do as the Help Desk Analyst II The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable ...
Help Desk Analyst L2
Dallas, TX · On-site
$30 - $33.65/hr
What you'll do as the Help Desk Analyst II The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable ...
Help Desk Analyst L2
$33.65/hr
What you'll do as the Help Desk Analyst II The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable ...
Help Desk Analyst L2
$33.65/hr
What you'll do as the Help Desk Analyst II The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable ...
IT Help Desk Analyst
Dallas, TX · On-site
The IT Help Desk Analyst role focuses on providing technical support to users, troubleshooting hardware and software issues, and ensuring a high level of customer service. Responsibilities : • ...
IT Help Desk Analyst
Dallas, TX · On-site
The IT Help Desk Analyst role focuses on providing technical support to users, troubleshooting hardware and software issues, and ensuring a high level of customer service. Responsibilities : • ...
IT Help Desk Analyst
Plano, TX · On-site
They are seeking a diligent and customer-focused IT Help Desk Analyst to join their IT support team ... weekends. • Serve as the primary ServiceNow ticket lead on a rotating weekly basis, assigning ...
IT Help Desk Analyst
Plano, TX · On-site
They are seeking a diligent and customer-focused IT Help Desk Analyst to join their IT support team ... weekends. • Serve as the primary ServiceNow ticket lead on a rotating weekly basis, assigning ...
IT Help Desk Analyst
Dallas, TX · On-site
$20 - $22/hr
IT Help Desk Analyst - Saturday to Wednesday, 6:00 AM - 2:30 PM CST Position Type: Full Time, Employee. Compensation Range: $20.00 - $22.00 hourly, DOE; with a $1 differential for hours worked in the ...
IT Help Desk Analyst
Dallas, TX · On-site
$20 - $22/hr
IT Help Desk Analyst - Saturday to Wednesday, 6:00 AM - 2:30 PM CST Position Type: Full Time, Employee. Compensation Range: $20.00 - $22.00 hourly, DOE; with a $1 differential for hours worked in the ...
IT Help Desk Analyst
$20 - $22/hr
IT Help Desk Analyst - Saturday to Wednesday, 6:00 AM - 2:30 PM CST Position Type: Full Time, Employee. Compensation Range: $20.00 - $22.00 hourly, DOE; with a $1 differential for hours worked in the ...
IT Help Desk Analyst
$20 - $22/hr
IT Help Desk Analyst - Saturday to Wednesday, 6:00 AM - 2:30 PM CST Position Type: Full Time, Employee. Compensation Range: $20.00 - $22.00 hourly, DOE; with a $1 differential for hours worked in the ...
Service Desk Analyst
Dallas, TX · On-site
$20.25 - $27.75/hr
We're looking for a Tier 1 Service Desk Analyst to join our growing IT team. You'll be the first point of contact for technical support, helping employees resolve hardware, software, and basic ...
Service Desk Analyst
Dallas, TX · On-site
$20.25 - $27.75/hr
We're looking for a Tier 1 Service Desk Analyst to join our growing IT team. You'll be the first point of contact for technical support, helping employees resolve hardware, software, and basic ...
Help Desk Support Technician
Fort Worth, TX · On-site
$19.25 - $25.75/hr
Analytical and multitasking skills, with the ability to prioritize tasks. * Knowledge of ITIL service management concepts * Time management and organization skills. * Strong interpersonal and ...
Help Desk Support Technician
Fort Worth, TX · On-site
$19.25 - $25.75/hr
Analytical and multitasking skills, with the ability to prioritize tasks. * Knowledge of ITIL service management concepts * Time management and organization skills. * Strong interpersonal and ...
IT Help Desk Analyst
Plano, TX · On-site
... weekends. * Serve as the primary ServiceNow ticket lead on a rotating weekly basis, assigning ... Prior experience in a help desk or IT support role. * Experience with Active Directory, Azure ...
IT Help Desk Analyst
Plano, TX · On-site
... weekends. * Serve as the primary ServiceNow ticket lead on a rotating weekly basis, assigning ... Prior experience in a help desk or IT support role. * Experience with Active Directory, Azure ...
... weekends. * Serve as the primary ServiceNow ticket lead on a rotating weekly basis, assigning ... Prior experience in a help desk or IT support role. * Experience with Active Directory, Azure ...
... weekends. * Serve as the primary ServiceNow ticket lead on a rotating weekly basis, assigning ... Prior experience in a help desk or IT support role. * Experience with Active Directory, Azure ...
Service Desk Analyst (5 days onsite)
Houston, TX · On-site
$19.50 - $26.75/hr
Service Desk Analyst LOCATION: Houston TX (Onsite - 5 days per week) Type: Full Time The Role Job ... Help maintain, monitor, and upgrade computer systems and a network in combination with a teammate ...
Service Desk Analyst (5 days onsite)
Houston, TX · On-site
$19.50 - $26.75/hr
Service Desk Analyst LOCATION: Houston TX (Onsite - 5 days per week) Type: Full Time The Role Job ... Help maintain, monitor, and upgrade computer systems and a network in combination with a teammate ...
Weekend Help Desk Analyst information
What is the difference between Weekend Help Desk Analyst vs Weekend IT Support Technician?
| Aspect | Weekend Help Desk Analyst | Weekend IT Support Technician |
|---|---|---|
| Certifications | CompTIA A+, Network+ | CompTIA A+, Network+ |
| Work Environment | Help desk, remote or on-site support | On-site troubleshooting, hardware repair |
| Employer Usage | IT service providers, corporate IT departments | Retail, small business, corporate IT |
| Common Search Intent | Technical support, troubleshooting, customer service | Hardware issues, network setup, repairs |
The Weekend Help Desk Analyst and Weekend IT Support Technician roles share similar certifications and work environments, often serving the same industries. The main difference lies in focus: Help Desk Analysts primarily handle remote support and customer inquiries, while IT Support Technicians often perform hands-on hardware repairs and on-site troubleshooting. Both roles are essential for maintaining IT operations during weekends, but their daily tasks and interaction levels differ slightly.
What are the most commonly searched types of Help Desk Analyst jobs in Texas? The most popular types of Help Desk Analyst jobs in Texas are:
Job description
Are you someone who strives for excellence, values accountability, provides the best service, all while reflecting unwavering integrity? Our talented team members across the state follow the behaviors, beliefs and outcomes of these core values to ensure that our vision is met. If you're ready to join the TSTC family and make great memories please complete our application process.
Job DescriptionThe role of Help Desk Analyst serves as the primary Help Desk contact and is responsible for tickets and / or work orders from creation to resolution. The Help Desk Analyst will manage multiple priorities; follow through on open tickets to completion, and escalate problems as appropriate following Help Desk procedures.Essential Functions
- Respond promptly to telephone calls and emails send to the Help Desk
- Open and/or close work orders (via Help Desk Software) on each call received
- Guide end-users through troubleshooting procedures to restore services
- Escalate problems and requests as necessary to ensure a positive resolution
- Diagnose and troubleshoot problems with PCs, software, communications devices, servers and network connections as required
- Coordinate with supporting teams to ensure proper hand-off, escalation, and closure of Helpdesk tickets
- Conduct installation, upgrade and overall maintenance of PC desktop systems, software and
- peripherals.
- Demonstrate an increasing level of proficiency in hardware, software, networking and other technologies supported by TSTC.
Education/Experience/Knowledge/Skills
- Associates Degree in Technical field
- 1-2 years desktop and network troubleshooting experience across multiple vendor platforms, various printers, PDA's and IP Phones
- 1-2 years experience installing and troubleshooting Microsoft Windows XP/Vista/7 and Office 2003/7/10, Anti-Virus software and Malware
- 1-2 years experience in administering Microsoft Server 2003/2008 and Active Directory
- Ability to work effectively without constant supervision and as a team player
- Ability to define problems, collect data, establish facts and draw valid conclusions quickly
- Ability to communicate effectively with co-workers and clients verbally and through written communication
- Excellent time management skills
- Ability to multi-task many requests in an organized and timely manner
- Must be able to balance and prioritize requests from multiple people
- CompTIA, A+, Network+, or ITIL Foundations a plus
- May need to work evening or weekend hours for server maintenance or break/fix repairs.
Equal Opportunity Employer
Texas State Technical College (TSTC), as an equal opportunity employer, complies with all applicable federal and state laws regarding nondiscrimination. TSTC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, disability, religion, or veteran status in employment, educational programs and activities, and admissions.
Employment Eligibility Verification
If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at TSTC.
Background Checks
A criminal history background check will be required for the finalist(s) under consideration for this position.
About TSTC Robotics
Sourced by ZipRecruiter
Industry
Colleges, universities, and professional schools
Company size
11 - 50 Employees
Headquarters location
Waco, TX, US
Year founded
1991