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Temporary Help Desk Analyst Jobs in Georgia (NOW HIRING)

Cynet Systems

IT Help Desk Analyst

Conyers, GA · On-site

$20/hr

We are looking for IT Help Desk Analyst for our client in Conyers, GA . Job Title: IT Help Desk Analyst Job Location: Conyers, GA Job Type: Contract Job Overview: Pay Range: $20.00hr - $20.00hr ...

STI

Help Desk Analyst 2 - Atlanta, GA

Atlanta, GA · On-site +1

$19.75 - $27/hr

Help Desk Analyst 2 Atlanta, GA/REMOTE 1 year Contract Description : The Department of Human Services, Office of Information Technology is seeking candidates for the position of ID Analyst located in ...

Info Origin Inc.

IT Help Desk Analyst

Conyers, GA · On-site

We are seeking an IT Help Desk Analyst to provide exceptional technical and customer support in a high-volume call center environment. The ideal candidate will assist customers with online account ...

Spark Tek Inc

GA DDS Level 1 Help Desk Analyst

Conyers, GA · On-site

$16.25 - $22.25/hr

Spark Tek Inc is a company seeking a Help Desk Analyst to assist customers with tier one issues. The role involves providing technical assistance, troubleshooting hardware and software issues, and ...

Apidel Technologies

Level 1 Help Desk Analyst

Conyers, GA · On-site

$18 - $24.50/hr

... have IT Help Desk Call Center exp Provides technical assistance to both internal and external ... The Analyst will be responsible for escalation to the appropriate second tier support, opening ...

HireITPeople

IT Help Desk Analyst,

Conyers, GA · On-site

The IT Help Desk Analyst is responsible for providing exceptional technical and customer support in a high-volume call center environment. Under general supervision, the incumbent receives and ...

Synectics Inc

IT Help Desk Analyst

Conyers, GA · On-site

$20/hr

The IT Help Desk Analyst is responsible for providing exceptional technical and customer support in a high-volume call center environment. * Under general supervision, the incumbent receives and ...

Fixity Technologies

GA DDS IT Help Desk Analyst

Conyers, GA · On-site

$18 - $24.50/hr

PositionSummary The IT Help Desk Analyst is responsible for providing exceptional technical and customer support in a high-volume call center environment. Under supervision, incumbent and customer ...

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Temporary Help Desk Analyst information

What is the difference between Temporary Help Desk Analyst vs Permanent Help Desk Technician?

AspectTemporary Help Desk AnalystPermanent Help Desk Technician
CredentialsTypically requires an associate degree or relevant certifications like CompTIA A+Similar credential requirements, often with additional certifications preferred
Work EnvironmentContract-based, often in fast-paced or project-specific settingsFull-time, stable environment within organizations
Employer UsageTemporary staffing agencies or short-term contractsDirect employment by companies or organizations
Search & Comparison IntentOften searched by those seeking short-term IT support rolesOften searched by those looking for long-term IT support careers

The main difference between a Temporary Help Desk Analyst and a Permanent Help Desk Technician lies in employment duration and stability. Temporary Help Desk Analysts are hired for short-term projects or to fill staffing gaps, offering flexibility but less job security. Permanent Help Desk Technicians work full-time with ongoing responsibilities, providing stability and career growth within organizations.

What are the most commonly searched types of Help Desk Analyst jobs in Georgia?

The most popular types of Help Desk Analyst jobs in Georgia are:

Temporary Help Desk Analyst jobs near you

IT Help Desk Analyst

Cynet Systems

Conyers, GA • On-site

$20/hr

Other

Medical, Dental, Vision, Life, Retirement

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

We are looking for IT Help Desk Analyst for our client in Conyers, GA.

Job Title: IT Help Desk Analyst

Job Location: Conyers, GA

Job Type: Contract

Job Overview:

Pay Range: $20.00hr - $20.00hr

Requirement/Must Have:

  • High School Diploma or GED.
  • Two (2) years of full-time experience within the last seven (7) years providing call center support or customer service.
  • Proficiency with computer applications and standard business software.
  • Strong verbal and written communication skills.
  • Ability to effectively manage multiple priorities while maintaining a high level of customer service.

Responsibilities:

  • Respond to and resolve customer inquiries regarding online services accounts, identity verification processes, address change transactions, and digital license issuance.
  • Handle an average of 65-90 customer calls per day while maintaining established service levels and quality standards.
  • Provide exceptional customer service by professionally addressing complex customer issues and identifying effective solutions.
  • Maintain accurate documentation and records of customer interactions and transactions.
  • Demonstrate adaptability and a positive attitude in a fast-paced, evolving work environment.
  • Respond professionally and promptly to inquiries from Executive Management, stakeholders, and business partners.
  • Participate in task forces, project teams, and workgroups to support departmental and organizational initiatives.
  • Build and maintain productive relationships with internal departments and external business partners.
  • Contribute to continuous process improvement efforts and support organizational goals.
  • Stay current on policies, procedures, and technology updates relevant to assigned responsibilities.

Nice to Have:

  • Three (3) years of experience processing driver's license transactions.
  • Five (5) years of experience in a high-volume call center environment.
  • Four (4) years of customer service experience.
  • Proficiency using Windows 11 and Microsoft Office applications.
  • Experience working with identity verification or credential issuance processes.
  • Demonstrated ability to troubleshoot and resolve customer issues efficiently.

Skills:

  • Excellent customer service and interpersonal skills.
  • Strong problem-solving and critical-thinking abilities.
  • Ability to communicate effectively with customers, management, and stakeholders.
  • Strong organizational skills with attention to detail and accuracy.
  • Ability to work independently and collaboratively in a team environment.
  • Adaptability and willingness to embrace change in a dynamic workplace.

Qualification And Education:

  • High School Diploma or GED.

===

Benefits
Our Benefits Include:
  • Medical, Dental, and Vision Insurance
  • 401(k) Retirement Plan
  • Health Savings Account (HSA)
  • Disability Insurance (Short-Term and Long-Term)
  • Life and AD&D Insurance
  • Paid Sick Leave (where required by applicable state or local law)
  • Supplemental Insurance Plans
  • Identity Theft Protection
  • Pet Insurance
  • Employee Wellness Programs
  • Employee Assistance Program (EAP)
  • Career Growth and Professional Development Opportunities
Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.

About Cynet Systems

Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.
As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Cynet Systems logo

About Cynet Systems

Sourced by ZipRecruiter

Cynet Systems Inc is a staffing and recruiting corporation nestled in Ashburn, VA, USA. Established in 2010, the company operates within the Information Technology and Services sector, specializing in providing effective workforce solutions to different business needs, including IT consulting, direct hire, and contract staffing services. Through the years, Cynet Systems has built an impressive portfolio, going beyond borders and expanding its operations internationally in Canada and India. Rooted in its core values of teamwork, leadership, and commitment, Cynet Systems helps businesses unlock their full potential by providing versatile and competent professionals that perfectly align with their needs. Fueled by their unwavering mission to deliver top-tier talent to businesses worldwide, Cynet Systems garnered various recognitions including SIA's fastest-growing staffing firms and Best Place to Work in Virginia for 2019.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Sterling, VA, US

Year founded

2010

Social media

Twitter

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