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Temporary Help Desk Analyst Jobs in Georgia (NOW HIRING)

TriOptus LLC

Help Desk Analyst

Atlanta, GA · On-site

$19.75 - $27/hr

Job Title: Help Desk Analyst Location: Atlanta, GA 30334 (Remote) Duration: 12+ Month Responsibilities include: * Field incoming help requests from end users via both telephone and e-mail in a ...

Inteliblue

Help Desk Analyst

Conyers, GA · On-site

$18 - $24.50/hr

Title: Help Desk Analyst Location: Conyers, GA Duration: Long Term Interivew Type: WebEx Required Skills. * Bilingual - Spanish/English * Vocational/Technical degree in computer applications ...

Aita Consulting Services, Inc

Help Desk Analyst

Conyers, GA · On-site

$18 - $24.50/hr

MUST have IT Help Desk Call Center exp* Skill Matrix Requried Provides technical assistance to both ... The Analyst will be responsible for escalation to the appropriate second tier support, opening ...

nLeague

Bilingual Help Desk Analyst

Conyers, GA · On-site

$18 - $24.50/hr

Job ID: (803954) Help Desk Analyst Level 1 Location: Conyers, GA Duration: 12+ Months Client: GA DDS Onsite Role LOCAL CANDIDATES *This position is located at DDS Headquarters in Conyers, Georgia*

nLeague Services Inc

Bilingual-Help Desk Analyst

Conyers, GA · On-site

$18 - $24.50/hr

Level 1 Help Desk Analyst Location: 2206 East View Parkway Conyers, GA 30013 Duration: 06+ Months * LOCAL CANDIDATES * *MUST have IT Help Desk Call Center exp* * Provides technical assistance to both ...

4pconsultinginc

Help Desk / Service Desk Analyst I

Atlanta, GA · On-site

$19.75 - $27/hr

Help Desk / Service Desk Analyst I Location: 241 Ralph McGill Blvd , Atlanta, GA 30308 Duration: 6 Months Client: Georgia Power Position Overview We are seeking a motivated Help Desk / Service Desk ...

Inteliblue

Help Desk Analyst (Spanish must)

Conyers, GA · On-site

$18 - $24.50/hr

Title: Help Desk Analyst Location: Conyers, GA Duration: Long Term InterviewType: In-person Required Sills: * 2+ years' experience performing as Helpdesk Technician with hands on knowledge in ...

R2 Technologies Corporation

Help Desk Analyst 1

Atlanta, GA · On-site

$19.75 - $27/hr

Help Desk Analyst 1 (765352) Local Conyers, GA LOCAL CANDIDATES *This position is located at DDS Headquarters in Conyers, Georgia* *MUST be Bilingual, Spanish* **Do NOT submit candidate previously ...

R2 Technologies Corporation

Help Desk Analyst 2

Atlanta, GA · On-site

$19.75 - $27/hr

Help Desk Analyst 2 (689398) Location: Decatur, GA 30033 Onsite Duration: Long-Term Contract The IT Infrastructure Team is seeking an experienced, self-motivated Helpdesk Analyst II with demonstrated ...

4pconsultinginc

Help Desk Analyst Level 1

Conyers, GA · On-site

$18 - $24.50/hr

Help Desk Analyst Level 1 Location: 2206 East View Parkway, Conyers, GA 30013 Duration: 12 Months *Bilingual, Spanish required* *MUST have IT Help Desk Call Center exp* Provides technical assistance ...

STI

Help Desk Analyst 2 - Atlanta, GA

Atlanta, GA · On-site +1

$19.75 - $27/hr

Help Desk Analyst 2 Atlanta, GA/REMOTE 1 year Contract Description : The Department of Human Services, Office of Information Technology is seeking candidates for the position of ID Analyst located in ...

Spark Tek Inc

GA DDS Level 1 Help Desk Analyst

Conyers, GA · On-site

$16.25 - $22.25/hr

Spark Tek Inc is a company seeking a Help Desk Analyst to assist customers with tier one issues. The role involves providing technical assistance, troubleshooting hardware and software issues, and ...

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Temporary Help Desk Analyst information

What is the difference between Temporary Help Desk Analyst vs Permanent Help Desk Technician?

AspectTemporary Help Desk AnalystPermanent Help Desk Technician
CredentialsTypically requires an associate degree or relevant certifications like CompTIA A+Similar credential requirements, often with additional certifications preferred
Work EnvironmentContract-based, often in fast-paced or project-specific settingsFull-time, stable environment within organizations
Employer UsageTemporary staffing agencies or short-term contractsDirect employment by companies or organizations
Search & Comparison IntentOften searched by those seeking short-term IT support rolesOften searched by those looking for long-term IT support careers

The main difference between a Temporary Help Desk Analyst and a Permanent Help Desk Technician lies in employment duration and stability. Temporary Help Desk Analysts are hired for short-term projects or to fill staffing gaps, offering flexibility but less job security. Permanent Help Desk Technicians work full-time with ongoing responsibilities, providing stability and career growth within organizations.

What are the most commonly searched types of Help Desk Analyst jobs in Georgia? The most popular types of Help Desk Analyst jobs in Georgia are:
Temporary Help Desk Analyst jobs near you

Help Desk Analyst

TriOptus LLC

Atlanta, GA • On-site

$19.75 - $27/hr

Full-time

Re-posted 19 days ago

Job description

Job Title: Help Desk Analyst
Location: Atlanta, GA 30334 (Remote)
Duration: 12+ Month
Responsibilities include:
  • Field incoming help requests from end users via both telephone and e-mail in a courteous manner
  • Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.
  • Build rapport and elicit problem details from help desk customers.
  • Prioritize and schedule problems. Escalate problems (when required) to the appropriatelyexperienced technician.
  • Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.
  • Apply diagnostic utilities to aid in troubleshooting.
  • Identify and learn appropriate software and hardware used and supported by the organization.
  • Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications.
  • Performing preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.
  • Test fixes to ensure problem has been adequately resolved.
  • Perform post-resolution follow-ups to help requests.
  • Develop help sheets and frequently asked questions lists for end users.

Qualifications
  • High School diploma with 5 years of help desk experience
  • Associate Degree with 3 Years of help desk experience

Required Skills
  • Experience working in a Help Desk environment required
  • Experience in Microsoft Office Required
  • Experience in customer service Required

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