Temporary Desktop Support Jobs in Arkansas (NOW HIRING)

Description
Department: Circuit County Clerk
Position Control Number: 0102-003
FLSA Status: Non-Exempt; position is eligible for overtime
Safety Sensitive Designation: This position is designated as safety-sensitive.
Random Drug/Alcohol Test: Yes
Opening Date: September 4, 2026
Closing Date: September 13, 2026 at 11:59 PM
This job description should not be interpreted as all-inclusive. It is intended to identify the essential functions and minimum qualifications of this job. The incumbent(s) may be required to perform job-related responsibilities and tasks other than those stated in this job description. Nothing in this job description restricts management's right to assign or reassign job-related responsibilities and tasks to this job at any time. Certain functions are understood to be essential; these include, but are not limited to, attendance, getting along with others, working a full shift, and dealing with and working under stress. Any essential function of this class will be evaluated as necessary should an incumbent/applicant be unable to perform the function or requirement due to a disability as defined by the Americans with Disabilities Act (ADA). Reasonable accommodation for the specific disability will be made for the incumbent/applicant only to the extent medically and reasonably feasible.
An Equal Opportunity Employer
JOB SUMMARY: To develop and maintain a computer network utilized by the Circuit County Clerk's Office and Circuit Courts through the installation, maintenance, and support of network hardware, servers, PCs, software, and peripherals.
ESSENTIAL JOB FUNCTIONS:

• Configures, monitors, and troubleshoots network hardware for the Circuit County Clerk and Circuit Court across four locations.
• Monitors network performance ensuring effective connectivity and security; performs routine maintenance on network servers as necessary; troubleshoots network performance problems.
• Installs network hardware updates and patches to ensure network security.
• Monitors and maintains network security at the domain and user levels.
• Makes recommendations for the purchase of network equipment and software.
• Configures, monitors, and troubleshoots wireless network hardware for the Circuit County Clerk and Circuit Court across two locations.
• Configures, installs, maintains, and repairs approximately 310 PCs used by 270 Circuit County Clerk and Circuit Court employees across four locations.
• Makes recommendations regarding desktop hardware and software allocation for Circuit County Clerk.
• Makes recommendations regarding desktop hardware and software acquisition for Circuit County Clerk and Circuit Court.
• Provides desktop support for approximately 310 PCs used by 270 Circuit County Clerk and Circuit Court employees across four locations, in-person, by telephone, and by remote connection.
• Configures, installs, maintains, and repairs peripherals, including printers and scanners for Circuit County Clerk and Circuit Court.
• Installs, configures, and updates software packages for Circuit County Clerk and Circuit Court.
• Installs and directs installation of PC operating system and software updates and patches.
• Configures, monitors, and troubleshoots network hardware for the Circuit County Clerk and Circuit Court across four locations.
• Installs network hardware updates and patches to ensure network security.
• Installs server hardware and software updates and patches to ensure functionality and security.
• Develops and maintains relationships with the technical staff of vendors and other agencies in support of software and hardware resources provided by or shared with those vendors and agencies.
• Maintains server, desktop, and network infrastructure at Circuit County Clerk Disaster Recovery Center.
• Maintains service agreements and contracts for Circuit County Clerk and Circuit Court hardware and software.
• Remains current in changing technology through communication with vendors, research in trade journals, and attendance at relevant industry seminars.
• Maintains Circuit County Clerk website.
• Sets up temporary PC banks for use during major elections.
• Configures, monitors, and troubleshoots server hardware and software for the Circuit County Clerk and Circuit Court across two locations.

SECONDARY DUTIES AND RESPONSIBILITIES:

• Performs other related duties as required.

PERSONNEL SUPERVISED: None
WORKING CONDITIONS: Work is performed in various smoking-restricted office environments. Occasional travel to a Pulaski County Circuit Court location other than the Pulaski County Courthouse is required. Work will sometimes result in exposure to a dusty or dirty environment. May be required to remain on-call as necessary.
MINIMUM QUALIFICATIONS:
REQUIRED SKILLS, KNOWLEDGE, AND ABILITIES:

• • Extensive knowledge of the concepts, operating systems software, and hardware of a multiuser computer network.
  • Extensive knowledge of network management practices and procedures.
  • Considerable knowledge of the configuration, use, and troubleshooting of Windows-based PCs.
  • Considerable knowledge of the programs in Microsoft Office Suite.
  • Considerable knowledge of SQL.
  • Considerable knowledge of networking programs, operating systems, and maintenance procedures.
  • Ability to maintain discretion regarding privileged information.
  • Ability to identify and resolve system problems and errors.
  • Ability to train users on PC and network system usage.
  • Ability to install and integrate PC system upgrades, software and updates, and hardware.
  • Ability to analyze logic utilized within software programs and operating systems.
  • Ability to attend work regularly and reliably.
  • Skill in the operation of a computer keyboard.
  • Skill in the operation of a motor vehicle.

PHYSICAL REQUIREMENTS:

• • Ability to lift and carry loads up to 30 pounds.
  • Ability to stoop, bend, climb, and kneel in the installation of equipment.
  • Ability to effectively communicate orally both in person and via telephone.
  • Digital dexterity is sufficient for the operation of a keyboard and mouse.
  • Visual acuity is sufficient for normal office activities, including the use of a PC.
  • Ability to work in a constant state of alertness and in a safe manner.
  • Ability to concentrate for long periods of time.

EDUCATION AND EXPERIENCE:
Completion of college-level coursework in Information Technology, Computer Science, or related field; considerable experience with the maintenance and operation of networked computer systems and PC installation and support or related areas; or any equivalent combination of experience and training which provides the required skills, knowledge, and abilities.
Requirements
Employment is contingent upon the successful completion of a criminal background check and motor vehicle report.
In addition to pre-employment checks, employees who operate county vehicles will be required to undergo an annual motor vehicle report.
Must possess or be able to immediately obtain a valid Arkansas Driver's License.
This position is safety-sensitive and is subject to random drug and alcohol testing.
Regular and reliable attendance is an essential function of this position.
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