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Temporary Customer Service Agent Jobs in Springfield, OH

Acloche-Marysville

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Logistic Dispatcher/Customer Service

Marysville, OH · On-site

$43K - $46K/yr

Strong communication and customer service skills. * Ability to multitask and work under pressure in ... Temp-to-hire opportunity after successful probationary period * A supportive team environment and ...

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HMG Careers

Sales and Service Agent Remote

Tipp City, OH · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera * Insurance license required or willingness to obtain one * Basic ...

HMG Careers

Sales and Service Agent Remote

Kettering, OH · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera * Insurance license required or willingness to obtain one * Basic ...

HMG Careers

Sales and Service Agent Remote

Piqua, OH · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera * Insurance license required or willingness to obtain one * Basic ...

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Temporary Customer Service Agent information

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How much do temporary customer service agent jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for temporary customer service agent in Springfield, OH is $16.37, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $17.98 per hour, depending on experience, location, and employer.

What is a temporary customer service agent?

A Temporary Customer Service Agent is a professional hired for a limited period to assist customers with inquiries, complaints, or support requests, usually during peak seasons or to cover staff shortages. Their primary role is to ensure customer satisfaction by providing timely and helpful responses through various channels like phone, email, or chat. They often work in industries such as retail, hospitality, or call centers and may be employed directly or through staffing agencies. The position typically requires good communication skills, problem-solving abilities, and a customer-oriented attitude. Temporary agents may have the opportunity to transition to permanent roles based on performance and business needs.

What are the key skills and qualifications needed to thrive as a temporary customer service agent, and why are they important?

To thrive as a Temporary Customer Service Agent, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic office applications is typically required. Patience, adaptability, and a positive attitude help agents effectively handle diverse customer interactions and fast-paced environments. These skills ensure efficient issue resolution and high customer satisfaction, which are critical for business success.

What are some common challenges faced by temporary customer service agents, and how can they be addressed?

Temporary Customer Service Agents often face the challenge of quickly adapting to new systems and workflows, as their assignments are typically short-term and fast-paced. It can be demanding to learn product details, company policies, and customer service protocols in a limited timeframe. Building strong communication skills and asking questions early on can help ease the transition. Temporary agents benefit from proactively seeking feedback and collaborating with permanent team members to ensure they provide consistent, high-quality support to customers.

What is the difference between Temporary Customer Service Agent vs Customer Service Representative?

AspectTemporary Customer Service AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentCall centers, retail, or online support; short-term assignmentsCall centers, retail, or office settings; permanent or long-term roles
Employer UsageTemporary staffing agencies, seasonal rolesCompanies across industries; permanent positions
Search & Comparison IntentTemporary roles, short-term customer supportLong-term customer service careers, full-time roles

The main difference between a Temporary Customer Service Agent and a Customer Service Representative lies in the employment duration and context. Temporary Customer Service Agents typically work short-term, seasonal, or project-based roles often through staffing agencies, while Customer Service Representatives usually hold permanent, long-term positions within companies. Both roles require similar skills and training, but their employment terms and job stability differ.

How do I become a temporary customer service agent with no experience?

To become a temporary customer service agent with no experience, focus on developing strong communication and problem-solving skills, and highlight any relevant soft skills such as patience and adaptability. Many employers offer on-the-job training, so having a basic understanding of customer service principles and familiarity with computer systems can improve your chances. Applying to entry-level positions and demonstrating a positive attitude are key steps in starting this role.

What are the most commonly searched types of Customer Service Agent jobs in Springfield, OH?

The most popular types of Customer Service Agent jobs in Springfield, OH are:

What are popular job titles related to Temporary Customer Service Agent jobs in Springfield, OH?

For Temporary Customer Service Agent jobs in Springfield, OH, the most frequently searched job titles are:

What job categories do people searching Temporary Customer Service Agent jobs in Springfield, OH look for?

The top searched job categories for Temporary Customer Service Agent jobs in Springfield, OH are:

What cities near Springfield, OH are hiring for Temporary Customer Service Agent jobs?

Cities near Springfield, OH with the most Temporary Customer Service Agent job openings:

Temporary Customer Service Agent jobs near you

Customer Service Representative - State Farm Agent Team Member

State Farm

Plain City, OH • On-site

$40K - $60K/yr

Full-time

PTO

Re-posted 26 days ago

State Farm rating

7.3

Company rating: 7.3 out of 10

Based on 1,564 frontline employees who took The Breakroom Quiz

241st of 315 rated insurance

Job description

Responsive recruiter
Replies within 24 hours
Benefits:
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Alex Mascaro - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.

QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.

Compensation: $40,000.00 - $60,000.00 per year
Ready to Launch Your Career?
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. We want to work alongside those who are equally committed to excellence and personal achievement. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity.
About Our Agency
  • Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
  • We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, and Renters Insurance.
  • Our office is located in Plain City, OH.
  • Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.
  • I am a proud graduate of West Virginia University.

If you want a career, not a job, then we encourage you to apply
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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